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Case Study: Tesco's £65 million data centre strategy to drive online growth sponsored by ComputerWeekly.com CASE STUDY: This Computer Weekly case study, packed with photographs and data, gives the inside story of Tesco's £65 million data centre strategy. Posted: 21 Nov 2012 \| Published: 21 Nov 2012 TOPICS: Banking Services \| Banking Systems \| Blade Servers \| Consultants \| Cooling Equipment \| Data Center Consolidation \| Data Center Construction \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Physical Security \| Data Center Power Management \| Data Centers \| eCommerce \| Fibre Channel \| Internet Consumer Services \| Mainframe Computers \| Outsourcing \| Power Supplies \| Power Usage Effectiveness (PUE) \| Procurement \| Retail Banking Services \| Retail Channels \| Retail Trade Industry \| Server Appliances \| Server Consolidation \| Server Hardware \| Server Management \| Server Provisioning \| Server Virtualization \| Virtual Machine \| WAN

CW500: Retail IT: The high street vs the internet sponsored by ComputerWeekly.com PRESENTATION: Graham Benson, IT Director at M and M Direct, reveals the impact e-commerce and rise of the internet has had on business in this presentation, given to Computer Weekly's 500 Club for IT leaders. Posted: 08 Oct 2013 \| Published: 08 Oct 2013 TOPICS: Internet Consumer Services \| Internet Services \| Internet Usage \| Retail Trade Industry

Case Study: Empowering Your Help Desk for Success sponsored by Serviceaide WHITE PAPER: An ineffective help desk system can be a major pain point for businesses -- and their customers, too. Learn more about how one company redefined their help desk strategy with the help of an intelligent service management solution. Posted: 16 Apr 2018 \| Published: 16 Apr 2018 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| IT Systems

Case Study: How TransAlta Keeps Their Lights On sponsored by ServiceNow CASE STUDY: TransAlta, a Canada-based energy provider, is built around providing its customers with the power they need, wherever and whenever they need it. Learn how TransAlta ensures optimal IT engagement, visibility, and performance through a collection of IT service and self-service platforms – and how they ultimately reduced service outages by over 80%. Posted: 19 Mar 2019 \| Published: 19 Mar 2019 TOPICS: IT Management \| IT Service Management \| IT Services

Why Consumerize Your ITSM Strategy? sponsored by Attivio, Inc. WHITE PAPER: Find out how to pinpoint the IT helpdesk capabilities that are keeping your support teams from being on-par with industry-leading, consumer-centric support teams – and how to reach that level. Posted: 08 Feb 2019 \| Published: 08 Feb 2019 TOPICS: Help Desk Management \| Help Desks \| IT Governance \| IT Management \| IT Service Management \| IT Services

2019 Planning: Understanding Your Top Prospect Needs sponsored by Kaseya EBOOK: This e-book provides insight into how to increase your revenue by capitalizing on the needs of midmarket IT customers. Continue reading to find out the top 3 most demanded service offerings and the keys to understanding midmarket IT. Posted: 11 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| IT Utility Services \| IT Workforce \| ITIL \| Managed Security Services \| Managed Security Services Providers

The Journey Towards Digital Transformation sponsored by ServiceNow VIDEO: Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes. Posted: 26 Jan 2018 \| Premiered: 19 Jan 2018 TOPICS: Applications Management \| IT Service Management \| IT Services \| IT Systems \| ITIL

South African Financial Services Company Gears Up for the Multi-cloud sponsored by Nutanix CASE STUDY: This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways. Posted: 14 Feb 2019 \| Published: 31 Dec 2018 TOPICS: Cloud Archive \| Cloud Backup \| Cloud Computing \| Cloud CRM \| Cloud Disaster Recovery \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| Hybrid clouds \| IT Industry \| IT Infrastructure \| IT Management \| IT Services \| IT Systems \| Public Cloud \| Public cloud computing \| Storage Hardware \| Storage Industry \| Storage Infrastructure \| Storage Management \| Storage Systems

Increase Service Visibility: Single System of Record sponsored by ServiceNow EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting. Posted: 31 Oct 2018 \| Published: 30 Aug 2016 TOPICS: CMDB \| Configuration Management \| Data Management \| Infrastructure Management \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems

The KPIs Top MSPs Rely on and How to Use Them in Your Business sponsored by ConnectWise EBOOK: Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business. Posted: 04 Mar 2019 \| Published: 31 Dec 2018 TOPICS: IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Performance Testing \| Peripheral Hardware \| VARs

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