Magic Quadrant for IT Service Management Tools
sponsored by ServiceNow
ANALYST REPORT:
ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020
|
|
|
Radikale Innovation im Kundenservice vorantreiben
sponsored by ServiceNow
EGUIDE:
Erfahren Sie in diesem Whitepaper unter anderem über 5 entscheidende Schwerpunkte, die Sie benötigen, um immer höheren Kundenanforderungen erfolgreich gerecht zu werden.
Posted: 13 Oct 2021 | Published: 13 Oct 2021
|
|
|
CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience
sponsored by ComputerWeekly.com
EZINE:
The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions.
Posted: 26 Nov 2020 | Published: 10 Dec 2020
|
|
|
An SRE journey to AIOp
sponsored by IBM
WHITE PAPER:
Powered by innovations from IBM Research, IBM Cloud Pak for Watson AIOps empowers your SREs and IT operations teams to move from a reactive to proactive posture towards application-impacting incidents. Use AI across every aspect of your IT operations toolchain to improve resiliency and efficiency. Download the whitepaper now, let IBM guide you.
Posted: 19 Jan 2021 | Published: 19 Jan 2021
|
|
|
IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK:
Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020
|
|
|
How to Build a World-Class Customer Journey
sponsored by Liongard
EBOOK:
In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization.
Posted: 25 Jan 2021 | Published: 25 Jan 2021
|
|
|
CW Benelux - August-October 2021: Netherlands sees increase in the number of women opting for an ICT career
sponsored by ComputerWeekly.com
EZINE:
The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue.
Posted: 29 Jul 2021 | Published: 12 Aug 2021
|
|
|
Microsoft Deal-Makers Toolkit
sponsored by ClearEdge
WEBCAST:
This webinar, "Microsoft Deal-Makers Toolkit," outlines Microsoft's sales strategy and how you can neutralize it before your next purchase or renewal.
Posted: 10 Sep 2021 | Premiered: Feb 10, 2021
|
|
|
4 Reasons to Outsource Your IT Service Desk
sponsored by Netrix
EBOOK:
As technology evolves, IT leaders are left scrambling to head up new digital transformation efforts, while still needing to focus on day-to-day tasks. This makes long-term business planning nearly impossible. Open up this eBook to explore 4 benefits of partnering with a managed services provider to meet the specific IT needs of an organization.
Posted: 03 Aug 2021 | Published: 03 Aug 2021
|
|
|
2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE:
In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020
|
|
|
|
|
|
