Delivering Success as a Service with SIAM
sponsored by Perspectium
CASE STUDY:
As a service provider, maintaining economies of scale is crucial to your business. Learn how a service management solution can ensure that your company doesn't fall behind.
Posted: 29 Mar 2018 | Published: 29 Mar 2018
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CW Middle East Oct to Dec 2017
sponsored by ComputerWeekly.com
EZINE:
This year the Gitex event in Dubai had a focus on how technology is disrupting organisations across the Middle East. One of the main themes of discussion was smart cities and with Dubai recognised as a world leader, this was no surprise.
Posted: 05 Oct 2017 | Published: 12 Oct 2017
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The Implications of GDPR on IT Service Management
sponsored by Perspectium
WHITE PAPER:
As GDPR reshapes data privacy and data portability regulations, IT service management will take a leading role in meeting new compliance standards. Learn how to keep your ITSM strategy synced with these regulations and the areas of IT that will be impacted most.
Posted: 28 Mar 2018 | Published: 28 Feb 2018
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Case Study: Empowering Your Help Desk for Success
sponsored by Serviceaide
WHITE PAPER:
An ineffective help desk system can be a major pain point for businesses, and their customers, too. Learn more about one company redefined their help desk strategy with the help of an intelligent service management solution, increasing customer satisfaction and delivering numerous efficiency benefits.
Posted: 16 Apr 2018 | Published: 16 Apr 2018
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How to Meet the Growing Demands and Challenges of IT
sponsored by Rackspace
RESOURCE:
This infographic offers a clear perspective on four factors to consider when outsourcing your IT. Download now to meet your business demands with a broker model that will reduce shadow IT through self-serve provisioning, and 3 more.
Posted: 19 Oct 2017 | Published: 19 Oct 2017
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What to know about container management tools
sponsored by SearchITOperations
EBOOK:
Container management tools can ease the burden of a move into containerization. Look for management software that fits your specific needs.
Posted: 19 Mar 2018 | Published: 19 Mar 2018
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Continue to Transform or Risk Being Disrupted
sponsored by Rackspace - AWS
WEBCAST:
In this webinar, you'll see how Redbox evolved their IT methodologies in order to disrupt the movie rental industry. Tune in to learn how data center consolidation, limiting data sprawl, reducing licensing expense and more, factored into Redbox's dynamic digital transition.
Posted: 21 Aug 2017 | Premiered: Jun 1, 2017
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Accelerate Service Delivery to Increase IT Value
sponsored by Red Hat
RESOURCE:
By downloading this resource, you'll learn how to accelerate IT service delivery using self-service catalogs and automated provisioning. Read on to see how the management tools outlined here will assist in delivering more apps and services to market, faster, while still maintaining operational control of all environments.
Posted: 26 Oct 2017 | Published: 31 Dec 2016
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Cloud-Based Managed Services: Tips for Selecting a Provider that Can Help You Re-Tool Your IT Department
sponsored by IBM
WHITE PAPER:
91% of IT departments seek cloud implementation assistance, with 13% of those turning to a managed services provider. In this Frost & Sullivan report, you will learn about the benefits of managed cloud services within an enterprise IT environment, and how such services can solve common IT management challenges.
Posted: 26 Jun 2017 | Published: 29 Jul 2016
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Key Technical Support Considerations for the Cognitive Era
sponsored by IBM
WHITE PAPER:
Download this white paper to discover the different support and maintenance challenges that confront CIOs when implementing an infrastructure that includes new solutions like mobile, social, cloud initiatives and other new breeds of computer models, including cognitive.
Posted: 13 Apr 2017 | Published: 28 Feb 2016
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