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CW Nordics February 2019
sponsored by ComputerWeekly.com
EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.
Posted: 15 Feb 2019 | Published: 21 Feb 2019

ComputerWeekly.com

5 Managed Service Myths Debunked
sponsored by Burwood
WHITE PAPER: Learn how to separate the managed IT services facts from the fiction as five common managed service misconceptions are cleared up.
Posted: 03 Apr 2019 | Published: 03 Apr 2019

Burwood

Top 12 Enterprise Service Management Vendors Head-to-Head
sponsored by ServiceNow
ANALYST REPORT: In this Forrester analysis, find out how the top 12 enterprise service management vendors stack up – and which are leading the pack.
Posted: 10 Oct 2018 | Published: 23 Aug 2018

ServiceNow

How to Provide Customers with Better Help Desk Experiences with Luma, the Virtual Agent
sponsored by Serviceaide
PRODUCT OVERVIEW: Inside, learn why support teams have an opportunity to transform their service desks using virtual agents, and how machine-driven support and human-based conversations can help provide better CX.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

The Ultimate Buyers Guide to Managed IT Services
sponsored by OneNeck IT
EBOOK: The value that managed IT services ultimately deliver can vary significantly from provider to provider. Save a copy of this 20-page eBook to access an in-depth overview of managed IT services and to learn what attributes to look for in potential providers.
Posted: 23 Oct 2019 | Published: 31 Oct 2018

OneNeck IT

Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits
sponsored by ConnectWise
EBOOK: Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management.
Posted: 08 Mar 2019 | Published: 31 Dec 2018

ConnectWise

Top 10 Nordic IT stories for 2018
sponsored by ComputerWeekly.com
EGUIDE: The Nordic region is pioneering when it comes to the use of IT in society and business. In many ways, the region is a test bed for the most advanced implementations of technology, such as artificial intelligence (AI). Here are Computer Weekly's top 10 Nordic articles for 2018, with a look back at CIO interviews and the effect of AI on the region.
Posted: 09 Jan 2019 | Published: 09 Jan 2019

ComputerWeekly.com

Adidas: IT Self-Service in Action
sponsored by ServiceNow
CASE STUDY: Learn how Adidas used ServiceNow® platforms to create a consumer-style shop to deliver services and increase efficiencies for its employees across 160 countries
Posted: 03 Apr 2019 | Published: 03 Apr 2019

ServiceNow

CW Middle East ezine July 2018
sponsored by ComputerWeekly.com
EZINE: What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
Posted: 09 Jul 2018 | Published: 12 Jul 2018

ComputerWeekly.com

Pushing IT Operations Into High Gear with ITSM and ITOM
sponsored by ServiceNow
EBOOK: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms.
Posted: 09 Oct 2018 | Published: 09 Oct 2018

ServiceNow
 

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