The KPIs Top MSPs Rely on and How to Use Them in Your Business
sponsored by ConnectWise
EBOOK:
Download this e-book for an overview of some of the most important KPIs used by top MSPs. It focuses on two major areas—finance and service—to help you better understand how to use KPIs as an essential tool for building a more sustainable business.
Posted: 04 Mar 2019 | Published: 31 Dec 2018
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Reinventing IT Service Management with a Virtual Support Agent
sponsored by Serviceaide
WHITE PAPER:
Installing, managing, and responding to incidents— the daily life of an IT service desk manager can be as hectic as they come. In this white paper, learn how your business can reinvent its ITSM team and deliver a better experience for your customers and your IT team.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
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Enabling IT Transformation with Modern Data Protection Strategies
sponsored by Dell EMC
WHITE PAPER:
Download this analyst report to review why modernizing your data protection environment can enable your business to be more agile, profitable and cost-efficient.
Posted: 21 Aug 2018 | Published: 21 Aug 2018
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Five Ways to Data Center Success
sponsored by Fujitsu
CASE STUDY:
Inside this guide, read through five capability areas that should be factored in while weighing a move to a new data center provider: security, flexibility, reliability, customer service, and sustainability.
Posted: 22 Mar 2019 | Published: 31 Dec 2018
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Managing Logistics with Cloud Computing
sponsored by Fordway
WHITE PAPER:
Jump into this case study to find out how one logistics company used a combination of infrastructure as a service (IaaS) and desktop as a service (DaaS) to increase data security, secure disaster recovery capabilities, and reduce the overall administrative burden placed on their IT department.
Posted: 19 Feb 2019 | Published: 19 Feb 2019
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How Converged Infrastructure Can Fast-Track IT as a Service Delivery
sponsored by Pure Storage
RESOURCE:
Read this custom article to learn how IT teams can leverage converged infrastructure (CI) to fast-track IT-as-a-service without having to rip and replace everything already in place. You can refresh without re-architecting, consume technology as Opex or CAPEX, and more.
Posted: 11 Dec 2018 | Published: 11 Dec 2018
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Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER:
An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
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Guiding performance optimisation: 10 inspirational quotes
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
Get inspired with these 10 inspirational quotes about guiding performance optimisation.
Posted: 22 May 2018 | Published: 22 May 2018
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Now on Now: Scaling ITSM to support business growth
sponsored by ServiceNow
EBOOK:
As your business grows, it is vital that your enterprise's IT services can keep up. Learn how you can streamline your organization's IT Services Management strategy and reap the efficiency, cost, and technology benefits it can provide.
Posted: 26 Mar 2018 | Published: 26 Mar 2018
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CW Nordics August 2018
sponsored by ComputerWeekly.com
EZINE:
In April 2017, the Swedish capital Stockholm was the scene of a terrorist attack which saw a truck used as a weapon on a pedestrianised street. It left five people dead and 14 seriously injured.
Posted: 17 Aug 2018 | Published: 23 Aug 2018
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