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ALSO CALLED: Computer Support Services, Hardware Maintenance Services, Managing Hardware, Systems Maintenance Services, Hardware Services, Support Services, Hardware Support Services, Hardware Maintenance and Support Services
DEFINITION: Services that repair or optimize hardware, including basic installation, contract maintenance. The service might also include telephone troubleshooting.
Hardware Management Services Reports
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2017 Middle East Salary Survey Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download this infographic to access Computer Weekly's annual salary survey revealing the average pay for technology professionals in the Middle East region.
Posted: 12 Sep 2017 | Published: 12 Sep 2017

ComputerWeekly.com

2017 Salary Survey ANZ Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download the 2017 Salary Survey ANZ infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017

ComputerWeekly.com

2017 Salary Survey ASEAN Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download the 2017 Salary Survey ASEAN infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 12 Sep 2017 | Published: 13 Sep 2017

ComputerWeekly.com

2017 UKI Salary Survey Infographic
sponsored by ComputerWeekly.com
DATA SHEET: Download the 2017 UKI salary survey infographic to discover the latest information about demographics, training, earnings and women in IT.
Posted: 08 Sep 2017 | Published: 08 Sep 2017

ComputerWeekly.com

2020 EMEA Media Consumption Infographic - Why?
sponsored by ComputerWeekly.com
EBOOK: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - What
sponsored by ComputerWeekly.com
EGUIDE: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out what prospects' advice is for your content creation team and what data users are willing to share in exchange for quality content?
Posted: 19 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - Where
sponsored by ComputerWeekly.com
EBOOK: In this inforgraphic, we show the results of our 2020 Media Consumption Survey. Find out where is pre-purchase research conducted and what types of content are most preferred for consumption for purchase research?
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ComputerWeekly.com

2020 Media Consumption Series - Why
sponsored by ComputerWeekly.com
EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?
Posted: 26 Oct 2020 | Published: 19 Oct 2020

ComputerWeekly.com

2021 UKI Salary Survey Analysis Video
sponsored by ComputerWeekly.com
EGUIDE: We take a look at our 2021 Salary Survey results from over 300 respondents who work in the UKI IT sector. We will be breaking down which job functions get paid what, what areas of IT companies will be investing in in 2021 and the current diversity landscape residing in the UK tech sector.
Posted: 30 Mar 2021 | Published: 30 Mar 2021

ComputerWeekly.com

5 Advantages of Modernizing IT with Converged and Hyperconverged Infrastructure
sponsored by Dell Technologies
RESOURCE: Check out this custom resource to see 5 advantages of using converged and hyperconverged infrastructure for your “IT modernization” efforts.
Posted: 09 Nov 2020 | Published: 09 Nov 2020

Dell Technologies

5 best practices for resilient, reliable, remote IT services
sponsored by ServiceNow
WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.
Posted: 01 Feb 2021 | Published: 01 Feb 2021

ServiceNow

5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

5th edition of the latest trends and insights for CIOs, CTOs and CDOs.
sponsored by ComputerWeekly.com
EGUIDE: Thie e-guide offers a collection of some of our most popular articles on issues faced by IT decision makers, such as how to get cloud implementations right and how and why men in the technology industry have helped women progress.
Posted: 29 Jun 2017 | Published: 29 Jun 2017

ComputerWeekly.com

A Buyer’s Guide to Log Analysis
sponsored by LogicMonitor
WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.
Posted: 14 Jan 2021 | Published: 14 Jan 2021

LogicMonitor

A closer look at ITSM and ITIL
sponsored by SearchCIO.com
EBOOK: In this expert e-guide explore the various benefits ITSM and ITIL can provide including maximizing ROI and more.
Posted: 07 Oct 2014 | Published: 07 Oct 2014

SearchCIO.com

A practical approach to ITIL 4 adoption 10 mistakes to avoid and 10 steps to follow
sponsored by ServiceNow
EBOOK: Many common mistakes in an ITIL adoption start with undereducated IT professionals who do not fully understand what ITIL is and how it should be used. Open up this eBook to take a closer look at 10 mistakes to avoid, plus, 10 planning and implementation steps to follow for a seamless ITIL 4 adoption.
Posted: 12 Feb 2021 | Published: 12 Feb 2021

ServiceNow

3 Bad Mistakes that will Sabotage Your ITSM Program
sponsored by ServiceNow
EGUIDE: This expert e-guide covers three crucial mistakes you must avoid for IT service management implementation and details how one company made ITSM fun.
Posted: 14 Apr 2014 | Published: 14 Apr 2014

ServiceNow

3 Quick Tips for a Software-Defined Data Center Strategy
sponsored by VMware, Inc.
EGUIDE: This e-guide presents three expert tips to creating a software-defined data center strategy.
Posted: 16 Aug 2013 | Published: 16 Aug 2013

VMware, Inc.

3 Tough Questions to Ask Your ICT Support Provider to Ensure Its Services Match Your Needs
sponsored by Dimension Data
WHITE PAPER: This whitepaper reviews 3 tough questions to ask your IT services provider to ensure that they are meeting your organizational needs.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Dimension Data

8 Quick Tips to Choosing Virtual Management Tools
sponsored by Starview Inc.
EGUIDE: Review this e-guide, brought to you by SearchServerVirtualization.com, for eight expert tips for choosing virtualized management tools and monitoring software and learn more about automating server management and IT processes.
Posted: 19 Jun 2013 | Published: 19 Jun 2013

Starview Inc.

A Better Way to Manage Desktops: HP Workplace Management Services
sponsored by Hewlett-Packard Enterprise
WHITE PAPER: Enterprises need to give employees a full, flexible and configurable managed desktop environment to meet diverse business requirements and user productivity needs. Find out how HP can help.
Posted: 02 Sep 2014 | Published: 29 Aug 2014

Hewlett-Packard Enterprise

A Buyer's Guide to Choosing a Cloud Service Provider
sponsored by Skytap, Inc.
WHITE PAPER: Most enterprises are now evaluating external clouds to offloadtheir dynamic IT workloads, including application development,testing, training, IT prototyping and ERP migration environments.This white paper explores the top ten requirements buyersmust evaluate to select the right cloud provider.
Posted: 07 Sep 2010 | Published: 07 Sep 2010

Skytap, Inc.

A Hybrid IT Approach to Virtualization & DevOps Management
sponsored by Red Hat
EGUIDE: Here, experts illustrate the evolution of multi-use virtualization tools, and you'll discover how to benefit from a hybrid approach that combines physical, virtual, and application visibility with automation and deep infrastructure analysis. Read on to also learn how DevOps is reshaping IT vendors' offerings.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

A SaaS-First Approach to Application Porfolio Management
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the virtues of SaaS for business operations and where the technology is headed.
Posted: 10 Oct 2013 | Published: 13 Oct 2011

BMC Software, Inc.

A Virtualization Roadmap from Dell and Intel
sponsored by DellEMC and Intel®
WHITE PAPER: Virtualization is more than a technology. It is a way of thinking about problems that allow us to go beyond the physical limitations nor­mally associated with entire classes of hardware, from servers to storage. Attaining the maximum benefits of virtualization, however, requires a plan and constant monitoring to ensure peak performance.
Posted: 29 Apr 2010 | Published: 29 Apr 2010

DellEMC and Intel®
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