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CASE STUDY: Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization.

Posted: 02 Dec 2020 | Published: 02 Dec 2020

EZINE: The IT skills gap in the Netherlands could be about to narrow as more women take up jobs in the sector. Figures from last year revealed that the number of female ICT professionals grew by 6.5%, while the number of male ICT professionals increased by only 1.7%. Read more about it in this issue.

Posted: 29 Jul 2021 | Published: 12 Aug 2021

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 22 Jan 2021 | Published: 02 Feb 2021

WHITE PAPER: Demand for IT Services and Systems Integrators is on the rise, and the Statement of Work (S.O.W.) used to define the services performed by these outside vendors can be critical to achieving a success. This guide helps you avoid mistakes in your IT Services S.O.W.

Posted: 13 Sep 2021 | Published: 31 Dec 2020

WHITE PAPER: ServiceNow is a key supplier for many customers, and your sales team knows it, so it's hard to gain leverage to get the best price, functionality and service for your budget. In this helpful guide, learn the 5 best ways to achieve a discount, simple (but common) mistakes to avoid, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021

WHITE PAPER: Negotiating with Microsoft can be a grueling, uphill battle. Before the ink is even dry on your last agreement, Microsoft's sales team is already implementing their playbook designed to eliminate your leverage and increase their revenue in your next deal. This guide provides detailed best practices to level the playing field

Posted: 10 Sep 2021 | Published: 10 Sep 2021

EZINE: In this issue of CW Europe, find out how researchers in the Netherlands are attempting to help IT systems fight certain cyber attacks in a similar way to the human immune system works. Also find out about the so-called "Klarna academy" in Stockholm, which has created the next set of Nordic fintech entrepreneurs.

Posted: 31 Aug 2021 | Published: 09 Sep 2021

WHITE PAPER: Cisco solutions are entrenched in most organizations which can give their sales teams the upper hand in negotiations. Many customers overpay. But there's hope. This eGuide walks you through a 4-point plan to negotiate the best deal.

Posted: 14 Sep 2021 | Published: 14 Sep 2021

WHITE PAPER: The good deal you negotiate with Adobe may quickly turn out to be worse than you think if you're not tuned into traps inherent in a typical agreement. Without taking steps to protect yourself, the prices you thought you were paying can vanish with your next transaction. Access this eBook for key guidance to help you future-proof your next deal.

Posted: 10 Sep 2021 | Published: 10 Sep 2021

EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.

Posted: 04 Jan 2021 | Published: 04 Jan 2021