The Human Face of Big Data: Data Driven
sponsored by ComputerWeekly.com
BOOK:
Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013
|
|
|
Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER:
Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006
|
|
|
South African Financial Services Company Gears Up for the Multi-cloud
sponsored by Nutanix
CASE STUDY:
This IDC paper spotlights a South African financial services company that laid the foundation for an effective multi-cloud strategy with hyper-converged infrastructure. Read here for the takeaways.
Posted: 14 Feb 2019 | Published: 31 Dec 2018
|
|
|
Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER:
Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018
|
|
|
The Top 9 ITSM Offerings Stacked Up: Who's Leading the Pack?
sponsored by ServiceNow
RESOURCE:
In this analyst report, find out how the top nine ITSM tools on today's market stack up against one another. Explore the strengths, cautions, and adoption trends around each offering to get a better idea which one matches the needs of your I&O team – and which ones to avoid.
Posted: 10 Oct 2018 | Published: 16 Aug 2018
|
|
|
It Shouldn't Be This Hard! Providing Better Support With Less Resources
sponsored by LogMeIn Rescue
VIDEO:
Click to learn how organizations are re-approaching their support strategies to keep up with heightening customer demands, including new and emerging processes, technologies, and methodologies that can help.
Posted: 02 Aug 2018 | Premiered: 30 Jul 2018
|
|
|
Why Consumerize Your ITSM Strategy?
sponsored by Attivio, Inc.
WHITE PAPER:
Find out how to pinpoint the IT helpdesk capabilities that are keeping your support teams from being on-par with industry-leading, consumer-centric support teams – and how to reach that level.
Posted: 08 Feb 2019 | Published: 08 Feb 2019
|
|
|
How Leading Organizations Use AI to Deliver Exceptional Customer Experiences
sponsored by Splunk Services UK Ltd
WHITE PAPER:
Click to access a collection of case studies that highlight the impact of machine learning in predicting, preventing, and troubleshooting IT events before they have a chance to leave a mark on business continuity – and before they impact customers.
Posted: 21 Mar 2019 | Published: 21 Mar 2019
|
|
|
Case Study: Using Intelligent Services to Revamp ITSM
sponsored by Serviceaide
WHITE PAPER:
An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology.
Posted: 13 Apr 2018 | Published: 13 Apr 2018
|
|
|
How to Transform Your Business to Become a Bionic MSP
sponsored by Kaseya
EBOOK:
Today's challenge is providing a broad enough menu of services for customers, and there are four key areas to bear in mind when considering extending your repertoire to fuel growth. Read on to view them, and for guidance on automation, security, integration, and more.
Posted: 12 Mar 2019 | Published: 12 Mar 2019
|
|
|
|
|
|
