Internet Conferencing Services

WHITE PAPER: Microsoft Teams has served hundreds of millions of customers for the past 9 months, but one feature that is not immediately included in Teams is telephony. There are, however, two options for adding telephony to teams – Microsoft calling plans and direct routing. In this white paper, take a comprehensive look at both.

Posted: 21 Dec 2020 | Published: 21 Dec 2020

WHITE PAPER: Organizations using Microsoft Teams can now leverage Teams Direct Routing as a service through Oracle’s Cloud Infrastructure. Through Oracle’s Session Border Controller (SBC) product line, Microsoft has certified their Direct Routing service for robust, compliant QoS. Read this white paper to understand this managed service, and others, in full.

Posted: 23 Feb 2021 | Published: 23 Feb 2021

DATA SHEET: If you want enterprise-grade PBX, but are still looking to keep Microsoft Teams at the center of your collaboration experience, read this data sheet detailing the features and capabilities of RingCentral’s Cloud PBX for Teams.

Posted: 16 Dec 2020 | Published: 16 Dec 2020

WHITE PAPER: Old PBX equipment, desk phones and conferencing equipment are expensive to maintain, haven’t kept pace with a mobile-enabled world and are no help when physical presence is impossible. It may be time for your enterprise to shift communications to the cloud. Leverage this dynamic resource to learn 3 advantages of cloud communications.

Posted: 23 Feb 2021 | Published: 23 Feb 2021

DATA SHEET: When it comes to unified communications, supported UCaaS, CCaaS (Contact-Center-as-a-Service) and collaboration for full communication enablement can all add up to critical success. Now, companies using Microsoft Teams can experience the full power of these services. Scan this data sheet for full details.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WEBCAST: This paper breaks down ten areas to consider when evaluating an upgrade of your unified communications solution.

Posted: 02 Aug 2011 | Premiered: Aug 2, 2011

BROCHURE: Learn more about Unified Communications and Collaborations (UCC), including a solution that delivers UCC as a managed service from a single source.

Posted: 03 Jan 2012 | Published: 03 Jan 2012

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

RESEARCH CONTENT: LogicMonitor wanted to understand how MSPs evolve over time and to uncover IT leaders views on IT automation, cloud migration and business continuity in the face of unexpected crises. Download this research report to discover key findings from this study as well as some recommendations for MSPs for your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

CASE STUDY: Ector County, Texas had been using a premise-based phone system for over 15 years. As it reached end-of-life, and with communications playing such a vital role in the County’s daily interactions, there was an obligation to implement a centralized, reliable phone system. Download this case study to see how Momentum Telecom became of service.

Posted: 01 Apr 2021 | Published: 01 Apr 2021