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Retail: Inflection point data & analytics
sponsored by Fractal
WHITE PAPER: Because retail businesses haven see their profits plummet, and the end of the global recession remains tied up in the actions of governments and the progress of fighting COVID-19, many are beginning to adapt to a “new normal.” But what is the new normal? Read on to learn, and see how you can stay at the cutting edge of the new economy.
Posted: 14 May 2020 | Published: 14 May 2020

Fractal

Retail Guide: How to Stay Secure as a Retailer Using Cloud to Revolutionize the Customer Experience
sponsored by DivvyCloud
WHITE PAPER: Today’s retailers are facing stress on several fronts: Customer demands for improved experience, competitive pressures, and the need to ensure regulatory compliance. This cloud security guide for retailers breaks down these common challenges and offers pragmatic advice for developing a roadmap for security and compliance.
Posted: 14 Apr 2020 | Published: 14 Apr 2020

DivvyCloud

IBV Study: Capitalizing on the Power of the Smarter Consumer
sponsored by IBM
WHITE PAPER: Business survival in the age of the smart consumer means empowering your customers to shop how and when they want. In this white paper, find the results of a recent survey of more than 30,000 consumers and uncover the key trends shaping the world of retail.
Posted: 07 May 2013 | Published: 28 Feb 2011

IBM

Four Effective Service Strategies that Drive Brand Advocacy
sponsored by Oracle Corporation
WHITE PAPER: This paper will provide answers, focusing on the four key aspects of service that can combine to create a "WOW!" experience: convenience, speed, relevance, and relationship.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

One Click Away: Where Does the Data Come From?
sponsored by LANSA
WHITE PAPER: Thirty-five percent of consumers say they would never use a mobile app again if it contained incorrect product data. This brief resource explores how the global standards body GS1 established the Global Data Synchronization Network (GDSN) as a means of combatting outdated, inconsistent product information.
Posted: 20 Feb 2014 | Published: 20 Feb 2014

LANSA

How a Top E-Commerce Strategy Leads to Strong Sales
sponsored by ZeroLag Communications Inc.
EGUIDE: In this e-guide, Brian K. Walker of Forrester and other experts provide six key factors that can make or break a customer's shopping experience and, ultimately, an e-commerce business.
Posted: 24 Jun 2014 | Published: 24 Jun 2014

ZeroLag Communications Inc.

Enterprise Services Architecture for Higher Education and Research: A Roadmap for Efficiency and Innovation
sponsored by SAP America, Inc.
PRODUCT LITERATURE: Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost.
Posted: 21 Feb 2008 | Published: 01 Jan 2007

SAP America, Inc.

Cross-Channel Commerce: A Consumer Research Study
sponsored by Oracle Corporation
WHITE PAPER: The number of channels which consumers use to research and purchase products or services is growing. This white paper takes a look at a recent survey of consumer buying habits in regards to the number of channels they use when shopping and how businesses can provide a better experience across these channels for their customers.
Posted: 25 Apr 2011 | Published: 25 Apr 2011

Oracle Corporation

Taming Transactional Email: Tips to Gain Control and Determine If Outsourcing Makes Sense
sponsored by Silverpop Systems Inc. an IBM Company
WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.
Posted: 08 Aug 2008 | Published: 01 Jan 2007

Silverpop Systems Inc. an IBM Company

Forging a CEM Strategy
sponsored by SearchCRM
EGUIDE: Shoppers are looking for more personalized, responsive, relevant experiences, and in order to provide that, your business needs an effective customer experience management (CEM) strategy. Learn how when you access this expert three-part e-guide and discover six top concepts that make up a successful CEM strategy.
Posted: 28 Aug 2013 | Published: 28 Aug 2013

SearchCRM
 

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