Interactive Shopping Reports

EZINE: In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.

Posted: 08 Feb 2021 | Published: 09 Feb 2021

EBOOK: The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.

Posted: 25 Jul 2022 | Published: 25 Jul 2022

EZINE: In this week's Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now.

Posted: 12 Dec 2021 | Published: 14 Dec 2021

WHITE PAPER: Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.

Posted: 07 Mar 2008 | Published: 01 Jun 2006

WHITE PAPER: This white paper reviews the key steps necessary to implement a transactional email marketing campaign. It also recommends methods to ease the pain of implementation while improving the results.

Posted: 08 Aug 2008 | Published: 01 Jan 2007

PRODUCT LITERATURE: Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost.

Posted: 21 Feb 2008 | Published: 01 Jan 2007

EGUIDE: AI is involved in many cybersecurity processes. Now, AI has its sights set on improving the fraud detection and management landscape. In this e-guide, learn about the use cases, as well as the benefits and challenges organisations should keep in mind when implementing AI into their fraud detection and management processes.

Posted: 01 Mar 2023 | Published: 08 Mar 2023

INFOGRAPHIC: Robotic process automation (RPA) bots can be divided into three modes -- unattended, attended and hybrid -- depending on how they operate within the enterprise. In this infographic, we compare the main similarities and differences between the three modes and examine how organizations can benefit from each of them.

Posted: 23 Mar 2022 | Published: 23 Mar 2022

EZINE: In this week's Computer Weekly, we find out how fast-food chain KFC turned to digital to survive the pandemic. Our latest buyer's guide looks at technologies to improve office productivity for home workers. And we assess the growing problem of electronic waste and how to tackle it. Read the issue now.

Posted: 03 May 2021 | Published: 04 May 2021

BLOG: This blog post presents a new interactive search experience for retailers using Vertex AI and Elasticsearch. The solution combines generative AI with enterprise data to provide customers with a concierge-like shopping experience. Learn how to build your own gen AI-powered customer search solution by reading the full blog post.

Posted: 31 Jul 2024 | Published: 01 Aug 2024

CASE STUDY: In this case study learn how Sauder Woodworking was able to increase visibility on execution processes, improve manufacturing flow and efficiency by following a strategic direction for lean manufacturing, and simplify work order reporting by using SAP ERP

Posted: 18 Sep 2008 | Published: 18 Sep 2008

RESEARCH CONTENT: As economic pressures force consumers to be more money conscious, organizations recognize the stakes. In this Talkdesk Research Report, 303 global responses were collected among CX professionals employed by Retail and eCommerce organizations with more than 200 full-time employees. Read on to learn more.

Posted: 15 Jun 2024 | Published: 15 Jun 2024

EGUIDE: The pandemic appears to have solidified e-commerce's ascendancy against the highstreet. Coronavirus has accelerated technology adoption in many sectors, and people have been forced to stay at home, increasing their online shopping habits in a bid to avoid visiting shops.

Posted: 08 Feb 2021 | Published: 18 Jan 2021

EZINE: In this week's Computer Weekly, after the pandemic led to a boom in e-commerce, we look at how retailers are turning to tech to revitalise their stores. We examine the issues around using algorithmic automation to manage employees. And we find out how data science is supporting drug discovery at Novartis. Read the issue now.

Posted: 01 Jun 2022 | Published: 07 Jun 2022

EBOOK: More than ever, customers are demanding seamless and compelling digital shopping experiences. To meet new and evolving expectations, retail organizations are migrating to AWS to create agile and cost-effective digital commerce platforms to modernize their applications. Read on to learn why.

Posted: 07 Aug 2023 | Published: 07 Aug 2023

EGUIDE: The pandemic has brought on changes to how organisations and their customers interact. In this 15-page buyer's guide, Computer Weekly looks at why firms need to adapt, what customer and employee experience has in common and what companies are doing to update the digital customer experience.

Posted: 02 Nov 2021 | Published: 02 Nov 2021

EGUIDE: VDI shops should keep a few key considerations in mind when planning for virtual desktop disaster recovery. This e-guide explores four key questions to consider when setting up an IT disaster recovery plan.

Posted: 08 Feb 2021 | Published: 10 Oct 2016

EGUIDE: Customers' shopping habits were changing long before the coronavirus pandemic accelerated the e-commerce boom. In this 18-page buyer's guide, Computer Weekly looks at the tech innovations retailers are using to adapt and better serve customers.

Posted: 08 Feb 2021 | Published: 04 Jan 2021