Information Technology Infrastructure Library Reports

Expert Tips: Making ITSM Part of Your IT Strategy
sponsored by TechTarget CIO
EGUIDE: In this e-guide learn how to protect your organization’s overall value by utilizing ITSM. Discover why it is important that your IT strategy and service desk operations go hand-in-hand, which three ITIL service operations to use to ensure value throughout the service lifecycle, and learn how service desk can prepare to support these activities.
Posted: 28 Jan 2011 | Published: 28 Jan 2011

TechTarget CIO

Today's Digital Enterprise Demands a New Kind of ITSM Support
sponsored by ServiceNow
EGUIDE: In this expert e-guide, discover why a fresh approach to ITSM is not only required to remain competitive—it's essential for survival—and learn how SABRE technology is redefining ITSM support.
Posted: 29 Feb 2016 | Published: 24 Feb 2016

ServiceNow

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

ITSM Essentials Guide: STried-and-true tips from an ITIL expert
sponsored by ServiceNow
EGUIDE: Download this E-Guide to hear from contributing ITIL author Peter Doherty as he walks through changes to the updated ITIL guidelines to catch IT leaders up with project management, ITIL implementation, and ITIL training best practices.
Posted: 28 Jan 2020 | Published: 28 Jan 2020

TOPICS:  ITIL
ServiceNow

Boost IT Visibility & Value with Service Catalog
sponsored by ServiceNow
WHITE PAPER: Find out how creating a great service catalog can help prove the value of IT, and why many consider it fundamental.
Posted: 19 May 2014 | Published: 30 Apr 2013

ServiceNow

CIO Tips for Seeing the ITIL Light
sponsored by FrontRange Solutions Inc.
EGUIDE: CIOs often struggle to understand how the IT Infrastructure Library (ITIL) framework can be beneficial to their organization. This expert e-guide will help make the business case for ITIL adoption, providing an overview of the monetary benefits of ITIL as well as tips for viewing ITIL technology in a friendlier light.
Posted: 08 Jul 2013 | Published: 08 Jul 2013

FrontRange Solutions Inc.

In-house Network Test Labs and SDN Switching Assessment
sponsored by Juniper Networks, Inc.
EGUIDE: Keeping an in-house network test lab up to date requires considerable expertise. Learn how to avoid the complexity of maintaining an internal lab by utilizing a virtual test environment. Additionally, learn how expert bloggers assess SDN switching at UNH InterOperability Laboratory.
Posted: 15 Nov 2016 | Published: 11 Nov 2016

Juniper Networks, Inc.

Creating and Managing value with IBM Tivoli Service Management center for System z
sponsored by IBM
WHITE PAPER: Read this paper to learn about a service management solution that's optimized for IBM's System z, but compatible with other distributed systems, that provides the end-to-end visibility, control and automation for optimum business service delivery and IT infrastructure management.
Posted: 14 Feb 2012 | Published: 30 Apr 2008

IBM

Kaseya IT Automation Framework
sponsored by Kaseya International Limited
TECHNICAL ARTICLE: The Kaseya IT Automation Framework is purpose-built for this “next era of computing”, with a comprehensive feature set for the automation of the IT tasks needed to manage and maintain an organization’s complex infrastructure of systems and devices.
Posted: 29 Apr 2011 | Published: 27 Apr 2011

Kaseya International Limited

HCI Appliances Embrace Containers and More Flexible Pricing
sponsored by Hewlett Packard Enterprise
EGUIDE: A handful of startups and top-tier players have introduced container-driven bundles that could determine a new delivery and support approach for hyper-converged infrastructure (HCI). Read this expert guide to see highlighted several HCI appliances built for containerized apps that should be on your radar.
Posted: 16 Aug 2017 | Published: 11 Aug 2017

Hewlett Packard Enterprise