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Information Technology Infrastructure Library

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Information Technology Infrastructure Library Reports
 
The future of IT is now
sponsored by ServiceNow
WHITE PAPER: IT no longer merely supports commercial and organization growth – they are the primary driver. It’s up to IT to come up with digital transformation initiatives and move them forward. This whitepaper uncovers 9 ways to accelerate digital transformation in your organization, such as deploying AI and breaking down silos. Download now to learn more.
Posted: 28 Jan 2021 | Published: 28 Jan 2021

ServiceNow

Problem Management
sponsored by ComputerWeekly.com
BOOK: This extract from Michael G Hall's book, Problem Management, an implementation guide for the real world, explains how problem management differs from incident management and looks at the differences between reactive and pro-active problem management.
Posted: 29 Jun 2015 | Published: 29 Jun 2015

ComputerWeekly.com

Negotiating with SaaS Vendors
sponsored by ClearEdge
WHITE PAPER: Access this white paper to learn about the Leverage Management Maturity Model (LM^3) from ClearEdge, a 9-phase negotiation methodology developed over a decade of analyzing SaaS deal-making in order to achieve best-in-class deal execution.
Posted: 02 Nov 2020 | Published: 02 Nov 2020

ClearEdge

Strategize IT Budget and Infrastructure Planning to Secure DevOps Pipelines
sponsored by Red Hat
EGUIDE: Learn how to implement a collaborative, lightweight ITIL approach in your infrastructure, and adapt ITIL to suit your priorities by unifying ITSM and DevOps under one framework. Download now to keep a close eye on DevOps pipelines by strategizing your budget to secure container initiatives, and more.
Posted: 02 Feb 2017 | Published: 31 Jan 2017

Red Hat

Where the 'Edge' and the Cloud Collide: Lessons Learned from Public Cloud Deployment and IoT
sponsored by Hewlett Packard Enterprise
EGUIDE: As lock-in concerns become less prevalent, public cloud adoption continues to rise; however, organizations find that some workloads are best left in-house. Discover the boons and challenges associated with public cloud deployment, and additionally learn how to leverage it to eliminate latency and increase response times for IoT apps.
Posted: 24 Oct 2016 | Published: 19 Oct 2016

Hewlett Packard Enterprise

Solving Scripting Problems with Technology: The Limitations of Scripting in a Complex Business Environment
sponsored by Network Automation, Inc
WHITE PAPER: This paper explains that as automation tools continue to evolve in a quest to deliver the most comprehensive set of automated capabilities, the notion of writing scripts will be rendered anachronistic. Continue reading to learn more about the shift from scriping to dynamic, intelligent process automation.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

Network Automation, Inc

Process Automation for the Twenty-Ten Decade: The Automation of Business Technology
sponsored by Network Automation, Inc
WHITE PAPER: This paper discusses the need for business process automation and how it can make your company vastly more efficient. Continue reading to learn how to stay ahead of the curve on process automation during the twenty-ten decade.
Posted: 27 Oct 2010 | Published: 27 Oct 2010

Network Automation, Inc

A New Service Integration and Management Concept for Growing Businesses
sponsored by ServiceNow
EGUIDE: This exclusive eGuide addresses the role of this new concept, service level agreements (SLAs), some of the points of value it can offer your business, as well as number of helpful tips to keep in mind if you are deciding to implement the system.
Posted: 25 Jul 2016 | Published: 18 Jul 2016

ServiceNow

Adopting ITSM Technology to Support ITIL Initiatives
sponsored by ServiceNow
WHITE PAPER: Discover how Yale University used new ITSM technology and ITIL best practices to deliver world-class IT services.
Posted: 19 May 2014 | Published: 07 May 2013

ServiceNow

Connecting the Clouds: Best Practices for Integrating IT Service Management
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper covers creating a corporate-wide integration strategy for Software-as-a-Service that meets business needs and improves your quality of service.
Posted: 08 Oct 2013 | Published: 08 Oct 2013

BMC Software, Inc.
 

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