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ICQ Reports
The Human Face of Big Data: Data Driven
sponsored by
BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.
Posted: 18 Jan 2013 | Published: 18 Jan 2013

2007 Executive Survey Report: Insights Into Optimizing Contact Center Performance
sponsored by Genesys
WHITE PAPER: Contact centers optimize customer interactions by segmenting and matching customers and agents. Learn how to remain competitive by proactively initiating contact and establishing stronger bonds with customers.
Posted: 18 Oct 2007 | Published: 01 Oct 2007


Genesys Global Consumer Survey - 2007
sponsored by Genesys
WHITE PAPER: This survey highlights the importance of the contact center experience and the direct impact it can have on revenue and consumer loyalty, it also reveals some interesting trends in consumer expectations.
Posted: 25 Mar 2008 | Published: 01 Jan 2007


Introducing IBM Lotus Sametime 7.5
sponsored by Insight
WHITE PAPER: Lotus Sametime 7.5 software will represent a significant upgrade in real-time collaboration capabilities. This paper will highlight Sametime 7.5 enhancements for instant messaging (IM), Web conferencing, telephony, video, VoIP and m...
Posted: 07 Dec 2006 | Published: 01 Mar 2006


Configuration Management in a Multi-Cloud Era
sponsored by MicroFocus
RESOURCE: Read on to discover how multi-cloud configuration management can mitigate many of the potential challenges of moving to the cloud. You'll also see the features of this solution, including real-time discovery for OpenStack, vCloud and Docker containers, and more.
Posted: 06 Mar 2018 | Published: 31 Dec 2017


Infrastructure Control with Red Hat Ansible Tower
sponsored by Red Hat
WHITE PAPER: In this paper, discover a framework for controlling, securing, and managing your Ansible automation. Download now to see how this framework provides a single language for DevOps, continuous integration and continuous delivery (CI/CD), and more.
Posted: 27 Oct 2017 | Published: 27 Oct 2017

Red Hat

Datasheet: Faster Innovation with DevOps and Red Hat Openshift
sponsored by Red Hat
DATA SHEET: Download this datasheet, as detailed inside is instruction on using Red Hat Openshift to build, deploy, monitor, and manage containerized apps on any infrastructure—all with the goal of helping you fulfill your DevOps initiatives. Each stage is outlined in detail with corresponding OpenShift features.
Posted: 28 Feb 2018 | Published: 31 Dec 2017

Red Hat

OpsBridge Delivers Business-Focused IT Ops at Vodafone
sponsored by MicroFocus
WEBCAST: Tune into this video to learn from Vodafone Germany how they used Micro Focus Operations Bridge to prevent service downtime previously experienced with a purely event-driven solution. You'll see how they achieved 80% critical event reduction, 40% incoming event reduction, and more.
Posted: 05 Mar 2018 | Premiered: Oct 9, 2017


Digital Transformation Resources at Your Fingertips
sponsored by Commvault
RESOURCE CENTER: This custom website puts the essential digital transformation resources at your fingertips. Read on to see the extensive list of resources, which include a 6-part blog series on digital hardships and successes, 4 tips to prepping your infrastructure for strategic initiatives, and more.
Posted: 19 Feb 2018 | Published: 19 Feb 2018


Finding Flexibility with Microservices, Containers, and Runtimes
sponsored by Red Hat
WHITE PAPER: There are pragmatic ways for developers to gain the benefits of microservice design via new programming models and frameworks. Read on as this Forrester report highlights three emerging methods, their impact, and how to leverage the outlined strategies to overcome microservices' complexity.
Posted: 07 Feb 2018 | Published: 31 Dec 2016

Red Hat
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