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Practical Strategies for IT Cost Containment sponsored by Service Express RESOURCE: Access this blog post to evaluate 3 key takeaways when CFOs collaborate with IT to fuel cost management strategies in order to improve liquidity positions. Posted: 04 Sep 2020 \| Published: 04 Sep 2020 TOPICS: CFOs \| Data Center Design \| Data Center Management \| Data Centers \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Spending \| IT Workforce

Comparing Top IT Vendor Risk Management Tools sponsored by ServiceNow RESOURCE: IT vendor risk management (IT VRM) software provides solutions to manage and automate the vendor risk management life cycle, address third-party risk and meet regulatory compliance. This Gartner Magic Quadrant Report provides an overview of the IT VRM market and a comprehensive evaluation of the top offerings – read on to get started. Posted: 07 Oct 2020 \| Published: 24 Aug 2020 TOPICS: Cybersecurity \| IT Services \| Risk Assessment \| Risk Management \| Security \| Security Architectures \| Security Best Practices \| Security Event Management \| Security Infrastructure \| Security Management \| Security Managers \| Security Policies \| Security Software \| Security Spending \| Security Standards \| Security Systems \| Security Threats \| Vendor Selection

CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis sponsored by ComputerWeekly.com EZINE: The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight. Posted: 02 Jul 2020 \| Published: 09 Jul 2020 TOPICS: Cloud Computing \| Cloud Management \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| IT Workforce \| Remote Office Connectivity \| Remote Users

How to Build a World-Class Customer Journey sponsored by Liongard EBOOK: In an era full of digital transformation, offering a premium customer experience can lead to MSP business success. In this eBook, 16 IT service executives share their own best practices for building a world-class customer journey. Download now to see their advice that you can implement in your organization. Posted: 25 Jan 2021 \| Published: 25 Jan 2021 TOPICS: Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| IT Outsourcing Services \| IT Services \| Outsourcing

2020 Media Consumption Series - Why sponsored by ComputerWeekly.com EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open? Posted: 26 Oct 2020 \| Published: 19 Oct 2020 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| Outsourcing

9 Examples of Remote Teams Doing It Right sponsored by RingCentral RESOURCE: Check out this resource to read about 9 remote team success stories to help empower your own team to succeed in this new age of telecommuting work. Posted: 03 Aug 2020 \| Published: 03 Aug 2020 TOPICS: Collaboration \| Human Resources Management \| Human Resources Service Providers \| Human Resources Services \| Human Resources Software \| Remote Network Management \| Remote Office Connectivity \| Remote Offices \| Remote Users \| Telecommunications Industry \| Telecommunications Industry Association \| Telecommunications Industry Organizations \| Telecommunications Industry Standards Organizations \| Telecommunications Infrastructure \| Telecommunications Management Software \| Telecommunications Networks \| Telecommunications Services \| Telecommunications Software \| Telecommunications Systems \| Telecommuting

MicroScope – June 2019: Sourcing IT among the clouds sponsored by MicroScope EZINE: Outsourcing is changing as the anything-as-a-service model takes off. Posted: 24 May 2019 \| Published: 24 May 2019 TOPICS: Cloud Computing \| Cloud Security \| IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Services \| IT Workforce \| Management Service Providers \| Service Level Management \| VARs

Case study Toast sponsored by Atlassian CASE STUDY: Open up this case study to see how one leading service management vendor was able to help Toast, a point of sale company, gain more visibility into their team’s work, resolve bottlenecks in their processes and accelerate incident resolution times and learn how you can do the same in your organization. Posted: 02 Feb 2021 \| Published: 02 Feb 2021 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Computer Weekly - 28 July 2020: Meet the CIO connecting IT in the most inhospitable environments sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we discuss the challenges of running global IT in the world of copper mining. We look at how tech vendors are adapting their products to meet the lockdown demands of working from home. And we examine how zero-trust methods can help secure container technology. Read the issue now. Posted: 24 Jul 2020 \| Published: 28 Jul 2020 TOPICS: Artificial Intelligence \| Cloud Computing \| Financial Services \| Networking \| Remote Users \| Storage Devices \| Telecommunications Services

CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience sponsored by ComputerWeekly.com EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions. Posted: 26 Nov 2020 \| Published: 10 Dec 2020 TOPICS: Computer Hardware \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| Remote Access Software \| Security \| Virtual User Interface Software

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