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Free Space Optics White Papers (View All Report Types)
 
IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER: Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

For Everything-as-a-Service: HPE GreenLake is at Your Service
sponsored by Datacentrix and HPE
WHITE PAPER: Consumption-based IT services are an easy way to ensure that your company is only spending what’s needed--freeing up more resources for value-adding tasks instead. Unsure what consumption-based IT has to do with costs? Dive inside to learn more.
Posted: 02 Oct 2020 | Published: 02 Oct 2020

Datacentrix and HPE

How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020

Freshworks

The Key To Employee Experience
sponsored by Lenovo and Intel
WHITE PAPER: Creating a positive employee experience for remote workers is crucial and should be the top priority. In this white paper, learn more about the changing workplace and how smarter technology laptops and tablets, powered by Intel, can improve employee experience and, therefore, productivity and employee retention.
Posted: 17 Feb 2021 | Published: 17 Feb 2021

Lenovo and Intel

Gartner 3 Steps Agile IT Service Management Premium Upsell
sponsored by Atlassian
WHITE PAPER: IT services can be bureaucratic, risk-averse units. Unfortunately, this reality means that they might be ill-equipped to handle the rapid pace of change impacting businesses right now. Read this IDC white paper to learn how IT service management can adopt to changes in business alignment, emerging technologies, and other new issues.
Posted: 18 Aug 2020 | Published: 27 May 2020

Atlassian

How People, Practices and Technology Drive Success for High-Performing Organizations
sponsored by Atlassian
WHITE PAPER: In this infographic from a Forrester study, take a look at how to unlock high-velocity ITSM and learn what separates high and low performers in an organization. Open now to get started.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Atlassian

Outsourcing IT Projects to Managed Hosting or the Cloud
sponsored by Rackspace
WHITE PAPER: View this white paper to discover 12 critical success factors when outsourcing IT to managed hosting or the cloud.
Posted: 09 Jan 2015 | Published: 07 Jun 2014

Rackspace

Forming an Agile IT Function
sponsored by Hewlett Packard Enterprise
WHITE PAPER: This brief resource explores the important considerations that CIOs need to keep in mind when taking steps to bring in agility into IT function. Learn how to form a roadmap to IT success by reading on now.
Posted: 06 Nov 2013 | Published: 06 Nov 2013

Hewlett Packard Enterprise
 

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