Enabling Intelligent Experiences for Customers and Employees
sponsored by Avaya
WHITE PAPER:
Avaya’s approach to enabling intelligent experiences for customers and employees is built on 3 key concepts: Channel independence facilitates natural connections, enterprises serve customers, not “just” contact centers, and real-time insight, not data, drives right actions. Learn how you can get started in this white paper.
Posted: 07 Oct 2020 | Published: 07 Oct 2020
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The Only Certainty Is Uncertainty
sponsored by Mitel Networks, Inc
EBOOK:
In a post-COVID-19 world, managers and employees are challenged to find newer and more engaging ways to communicate, collaborate and innovate. In this eBook, explore Frost & Sullivan’s best practices for post-pandemic success, and the 3 areas they recommend focusing on.
Posted: 30 Dec 2020 | Published: 30 Dec 2020
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From Necessity to Strategy: How an urgent reaction to the pandemic is helping HR and the business to reimagine the future of work
sponsored by DELL Boomi
EBOOK:
Check out this e-book to consider the options available to senior HR decision makers that enable data integration and accurate, near real-time reporting derived from applications as they spearhead a return to work.
Posted: 06 Apr 2021 | Published: 06 Apr 2021
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A Glimpse of How Communications Professionals Plan on Using Video in 2020
sponsored by Vbrick
ANALYST REPORT:
Globally, video will be over 80% of all internet traffic (both business and consumer) by 2022, up 75% from 2017, according toCisco. Read this report to get a look at how communications professionals from a variety of industries use video as well as challenges and expectations for the future.
Posted: 20 Aug 2020 | Published: 20 Aug 2020
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Driving Rapid Digital Customer Experience Transformations at Scale with the Microsoft Power Platform
sponsored by Merit Mile
EBOOK:
In this ebook, read through a Q and A between thought leaders at Microsoft and Capgemeni speaking about industry changes in relation to digital customer experience transformations.
Posted: 01 Feb 2021 | Published: 01 Feb 2021
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Understanding the Impact of Enterprise Service Management
sponsored by ServiceNow
EBOOK:
Thanks to the superior consumer-world service experiences they receive in their personal lives, your organization’s employees now want and expect a better service experience from HR, finance, legal, IT and other parts of the business. To help you determine how to best do that, ServiceNow put together this eBook. Download your copy to learn more.
Posted: 28 Jan 2021 | Published: 28 Jan 2021
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Fairness in Hiring & Talent Management Drives Better Business Outcomes
sponsored by Pymetrics
WHITE PAPER:
Check out this white paper to learn how pymetrics predictive model for hiring and talent management ensures fairness to all candidates going through their assessment using an active 3 step process.
Posted: 18 Sep 2020 | Published: 18 Sep 2020
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A Computer Weekly buyer's guide to intelligent workload management
sponsored by ComputerWeekly.com
EGUIDE:
One huge advantage digital transformation brings with it is the phenomenon of intelligent workload management. In this 17-page buyer's guide, Computer Weekly looks at the various tools available, asset management best practices and the complications to look out for with hybrid and multicloud deployments.
Posted: 13 Nov 2020 | Published: 13 Nov 2020
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Boosting resilience in your supply chain during & after COVID-19
sponsored by TechTarget
RESOURCE:
Take our short survey on your enterprise software purchase plans and get free access to our extensive guide on Boosting resilience in your supply chain during & after COVID-19. Learn what the 7 supply chain management best practices are during this challenging time.
Posted: 09 Sep 2020 | Published: 01 Mar 2021
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Marketing software moves closer to centre of the CIO's vision
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide: Software for marketing, from content marketing through customer experience management to marketing automation, and the rest, has not been as central to the vision of CIOs as ERP and the full panoply of IT infrastructure: storage, security, networking, data centres, and all of the above delivered by way of the cloud.
Posted: 15 Mar 2021 | Published: 15 Mar 2021
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