EIM Software

EBOOK: Implementing a Microsoft Teams Phone System can be complicated, which is why CallTower put together this comprehensive guidebook. Grab your copy to explore their 5-step process and tips for getting started.

Posted: 07 Oct 2020 | Published: 07 Oct 2020

WEBCAST: In this webinar, experts from SocialChorus and Gagen MacDonald discuss how the right digital tools and accompanying communications can fuel engagement, drive culture and enhance reputation with your entire employee population. Watch now to learn more.

Posted: 13 Oct 2020 | Premiered: Oct 13, 2020

RESOURCE: Download this infographic to explore results from a recent survey of 100 senior executives on how they predict work will change post-COVID-19.

Posted: 08 Oct 2020 | Published: 08 Oct 2020

CASE STUDY: Realizing the need to revamp training due to a changing workforce with different expectations, the L&D team of the County of San Mateo started evaluating new learning management solutions. Eventually, they decided to implement Cornerstone’s dynamic LMS. Learn about the County’s partnership with Cornerstone in this case study.

Posted: 22 Sep 2020 | Published: 22 Sep 2020

WEBCAST: By prioritizing work experience, companies can benefit from the productivity gains and innovations that result from a happy and more engaged workforce. Deloitte is rapidly innovating with ServiceNow to prioritize a digital workplace that streamlines interactions and provides employees with a seamless experience.

Posted: 12 Nov 2020 | Premiered: Nov 12, 2020

RESOURCE: Transitioning your team to remote work doesn’t have to be a hassle. To help you engage your remote employees, RingCentral gathered some tips from companies who’ve been leading the charge when it comes to building and retaining highly productive remote teams. See what they said about keeping their workers engaged in this blog post.

Posted: 10 Aug 2020 | Published: 10 Aug 2020

CASE STUDY: Interview training can work wonders—but the volume of interviews can hamper any improvements made as teams struggle to do their jobs simultaneously. In this case study, learn how Karat helped Ethos Life grow their engineering team by 6x without overburdening their teams. Read the case study here.

Posted: 04 Jan 2021 | Published: 04 Jan 2021

WHITE PAPER: Avaya’s approach to enabling intelligent experiences for customers and employees is built on 3 key concepts: Channel independence facilitates natural connections, enterprises serve customers, not “just” contact centers, and real-time insight, not data, drives right actions. Learn how you can get started in this white paper.

Posted: 07 Oct 2020 | Published: 07 Oct 2020

EGUIDE: Application programming interfaces (APIs) are moving beyond the domain of software development. They offer a way for organisations to work closely with an extended ecosystem of business partners, who are able to build value-added software-powered products and services.

Posted: 09 Nov 2020 | Published: 09 Nov 2020

EGUIDE: In this week's Computer Weekly, we talk to four top IT leaders to find out how they are supporting their organisations through the coronavirus crisis. We look at the security best practices recommended by experts to ensure safe remote working for staff. And the CISO of Equifax explains why the firm is moving to public cloud. Read the issue now.

Posted: 23 Oct 2020 | Published: 23 Oct 2020