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EIM Software White Papers (View All Report Types)
 
How to better manage teams of remote contact center agents
sponsored by RingCentral
WHITE PAPER: Most customer service agents are now working from home and it’s likely to stay that way. Cloud-based contact center management platforms point the way forward in this new normal and have the potential to improve the customer experience. Download this whitepaper to learn more about why you should change over to a cloud-based contact center platform.
Posted: 18 Dec 2020 | Published: 18 Dec 2020

RingCentral

A DIGITAL PRESCRIPTION FOR HEALTHCARE’S TECHNOLOGY CHALLENGES
sponsored by HPE and Intel®
WHITE PAPER: The global COVID-19 pandemic has been a disruption unprecedented in our lifetimes, and healthcare providers around the world have been sorely tested. But challenges within the industry were visible long before this. Read this white paper to learn how healthcare providers are embracing solutions like HPE GreenLake and conquering these challenges.
Posted: 18 Jun 2021 | Published: 18 Jun 2021

HPE and Intel®

The Leadership Guide To Empathy In The Workplace
sponsored by Cornerstone OnDemand
WHITE PAPER: 82% of employees said they would consider leaving their job for a more empathetic organization, while 72% of CEO’s said the state of empathy needs to evolve. Both sides agree that something needs to change—the hard part is identifying how. Download this white paper for 3 tips that can help you demonstrate more empathy in the workplace.
Posted: 20 Jan 2020 | Published: 20 Jan 2020

Cornerstone OnDemand

Seven Digital Best Practices For HR Professionals
sponsored by DocuSign, Inc.
WHITE PAPER: The world of HR is continuing its trend of rapid changes, with projects spanning from onboarding strategies to employee satisfaction and eliminating “work about work.” Use this guide to discover the 7 digital best practices that every HR professional should know. Save the guide here.
Posted: 19 Apr 2021 | Published: 19 Apr 2021

DocuSign, Inc.

IBM FlashSystem 900: Value at the Core
sponsored by IBM
WHITE PAPER: Access this white paper to learn how flash storage can boost storage performance and speed up processing times. Read on to learn about the technology behind a new flash storage system.
Posted: 02 Apr 2015 | Published: 02 Apr 2015

IBM

Software Lifecycle Integration: Integrate Your SDLC Tools and Accelerate Your Business
sponsored by Tasktop
WHITE PAPER: Learn how you can improve usage of the tools you already have while streamlining software development and delivery. Explore how you can overcome collaboration problems using software lifecycle integration, which enables you to connect all software development and delivery tools, synchronize information across disciplines, and more.
Posted: 14 Jun 2016 | Published: 14 Jun 2016

Tasktop

How to Unlock the Promise of Agile in the Enterprise
sponsored by Workfront
WHITE PAPER: This in-depth white paper discusses Agile, and how it can be implemented on a large scale. Read on to find out what benefits one can expect from enterprise-wide Agile implementation, and what challenges await.
Posted: 05 Feb 2015 | Published: 05 Feb 2015

Workfront

Cloudsourcing: Adding Service to SaaS
sponsored by NGA Human Resources
WHITE PAPER: This brief paper shows how one vendor successfully combined HR business process outsourcing services with cloud technology via cloudsourcing.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

NGA Human Resources

10 Requirements of a Global HR System
sponsored by Oracle Corporation UK Ltd
WHITE PAPER: This white paper looks at what is driving the globalization trend. Also listed are ten requirements every Chief People Officer should expect from a global HR system. Get insights into two of Constellation's primary business research themes, Technology Optimization and Innovation and the Future of Work.
Posted: 15 Dec 2014 | Published: 07 May 2014

Oracle Corporation UK Ltd

Cloud-enable your HR
sponsored by NGA Human Resources
WHITE PAPER: This informative paper guides you through the transformation of HR, from transaction-focused (payroll, benefits administration, etc.) to a more strategic, dynamic business partner. Inside, learn about the 6 new opportunities that have risen from cloud-enabled solutions.
Posted: 13 Jun 2014 | Published: 13 Jun 2014

NGA Human Resources
 

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