In this week's Computer Weekly, we examine the impact of climate change on datacentres as potential victims and contributors to the problem. We look at the rise of voice channels and how IT leaders can use the technology for better customer experience. And we ask what lessons must be learned from Ecuador's citizens' data breach. Read the issue now.
In this week's Computer Weekly, Amazon has opened its first 'just walk out' grocery store in the UK, but is it the right time to hit the high street? We examine the human and technical issues around email security. And we analyse Microsoft's $19bn purchase of voice recognition supplier Nuance. Read the issue now.
In this issue, we explore how local authorities across the UK have been looking at assistive technologies, ranging from collaborative robots to voice assistants, to support delivery of adult social care services. We also look into the ramifica-tions of HMRC targeting 1,500 GlaxoSmithKline IT con-tractors.
sponsored by Voxware, Motorola, and PEAK Technologies
Attend this Webcast to learn how this powerful combination provides improved real-time data collection and increased flexibility to make downstream business process changes easily and inexpensively.
Posted: 16 Aug 2007 | Premiered: Aug 29, 2007, 14:00 EDT (18:00 GMT)
By taking advantage of the Voice XML platform (VXML) to manage infrastructure scale and support, companies are freeing up IT dollars and resources to focus on creating best-in-class customer experiences using IVR applications. This transcript will provide you with key information necessary to execute a comprehensive PaaS strategy using VXML.
This white paper highlights a voice recognition solution that enables physicians to describe their diagnoses more accurately and enhance the collaborative relationship between themselves, documentation specialists, other clinical staff and HIM pros.
In this week's Computer Weekly, the former CEO of bed retailer Dreams explains how digital, data and communication helped turn round a failing company. The UK government has a new digital strategy – but it all seems rather familiar. And we talk to the tech firms trialling a four-day working week. Read the issue now.
In this week's Computer Weekly, we talk to Merlin Entertainments – operator of Legoland and Alton Towers – about how digital saved the company when Covid shut its theme parks. We find out how data analytics can help to track greenhouse gas emissions. And Southern Water explains how data supports vulnerable customers. Read the issue now.