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RESOURCE: Is your organization searching for a way to get a unified view into your entire cloud communications infrastructure? NWN’s Experience Management Platform strives to help you through advanced analytics, reporting, a customer success center and proactive alerting. Click this brief to learn how it’s helping distribute the COVID-19 vaccine.

Posted: 01 Mar 2021 | Published: 01 Mar 2021

CASE STUDY: After Abzena experienced a number of outages with their on-premises communications solution, they made the decision to move to the cloud. In this case study, learn why Abzena decided to partner with Intrado and uncover the benefits they saw after moving to the cloud.

Posted: 18 Mar 2021 | Published: 18 Mar 2021

RESOURCE: According to Okta’s 2021 Businesses at Work Report, Zoom is once again the top video conferencing app in the workplace. Zoom also continued its momentum from the 2020 report as one of the most popular workplace apps overall. Check out this blog post to learn more key findings from the Okta report.

Posted: 22 Mar 2021 | Published: 01 Feb 2021

RESOURCE: Enterprise Connect is the leading enterprise communications and collaboration conference in North America. This year, Zoom participated in the virtual event to help attendees understand, plan, and execute their migration to Zoom. In this blog post, explore a roundup of the session that were held at Enterprise Connect’s virtual event with Zoom.

Posted: 16 Apr 2021 | Published: 07 Apr 2021

EGUIDE: The shift to remote work has left a lot of companies in a bind when it comes to unified communications. But in the same vein, it’s also opened up a lot of doors to advance UC strategies into the cloud. This, however, requires outside help. Jump into this expert guide to more on why UC consulting & implementation are heating up.

Posted: 04 Jan 2021 | Published: 31 Dec 2020

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in an ever changing world. Open up this white paper to explore how to boost ITSM tools with machine learning, chat bots and analytics.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.

Posted: 22 Mar 2021 | Published: 23 Mar 2021

RESOURCE: When it comes to UC, enterprises can no longer afford to cling to static solutions producing unpredictable returns. Enhanced collaboration through cloud performance at scale needs to become part of the stack. By opening this infographic, you can get a glimpse of Lumen and Cisco’s partnership, designed to deliver reliable, high-impact UCaaS.

Posted: 11 Feb 2021 | Published: 11 Feb 2021

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 06 May 2021 | Published: 06 May 2021

WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.

Posted: 19 Jan 2021 | Published: 19 Jan 2021