DS1

SOFTWARE DEMO: Click to watch this demo video of an early warning system platform for modern IT infrastructure – which proactively prevents problems to minimize downtime and slowdowns that may negatively affect your organization.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WHITE PAPER: The use case for communications is universal. Every business must be able to communicate internally among its workers, along its value chain, with its customers, and beyond. The question is: are you doing it well enough? In this white paper, explore how you could be doing communications better – and just how much there is to gain if you do.

Posted: 19 Nov 2020 | Published: 19 Nov 2020

WHITE PAPER: You adapted quickly to the stresses of COVID-19. But, now it’s time to create a long-term plan for improving and shaping your global operations. In this white paper, uncover 5 broad areas that can help you reshape and optimize your workplace and employees experience – and keep your organization connected across geographic boarders and time zones.

Posted: 08 Apr 2021 | Published: 08 Apr 2021

EGUIDE: In this infographic based on the results of our 2020 Media Consumption Survey, find out why sales reps with data-driven intent get the best response and what subject line gets the open?

Posted: 06 May 2021 | Published: 06 May 2021

WHITE PAPER: The optimal audio solution for any given meeting space depends on a wide range of factors, including the size of the room, the number of people involved, the number of presenters and the style of presentation. In this Shure white paper, get a sense of which microphones work best in different types of business rooms.

Posted: 11 Dec 2020 | Published: 11 Dec 2020

WHITE PAPER: If done wrong, onboarding can create a relationship that lacks trust, which can lead to reduced customer lifetime value and increased churn. Open up this white paper to get some expert advice from leaders in the managed services industry, covering how MSPs can develop a successful onboarding processing, create detailed documentation and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

RESOURCE: IT can help business reach their increasingly lofty goals when it comes to delivering services, but only if they have the ability to scale their performance to meet these demands. Read on to learn why IT automation can help you meet these goals and set yourself up for sustainable, long-term success at scale.

Posted: 05 Mar 2021 | Published: 05 Mar 2021

WHITE PAPER: It’s time to move IT beyond the traditional “better, faster, cheaper — pick any two” conundrum. With the help of AI, virtual agents, and machine learning, organizations can tap into these technological innovations to improve operations across all three variables. Read this ebook to learn how.

Posted: 24 Sep 2020 | Published: 24 Sep 2020

WHITE PAPER: Complex contract language and licensing practices make increased costs and audit exposure nearly inevitable unless you understand the risks hidden in your IBM agreements. This easy-to-digest guide shares pitfalls that can lead to lost credits, best practices to mitigate price increases, and more.

Posted: 13 Sep 2021 | Published: 13 Sep 2021