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WHITE PAPER: What does 2021 have in store for IT departments? Will it be the year that cloud communications finally breaks through? Or will restricted budgets hold back innovation? In this report, find out the answers to these questions and uncover 8 predictions for cloud communications in 2021.

Posted: 17 Mar 2021 | Published: 17 Mar 2021

WHITE PAPER: Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.

Posted: 14 Sep 2020 | Published: 14 Sep 2020

WHITE PAPER: Consumers are in constant pursuit of the most satisfying experience — one that is immediate, seamless and customized. This is more difficult to achieve in the siloed organizational structures of today’s hospitality organizations. In this white paper, learn more about the business benefits of arming staff with a reliable communication system.

Posted: 21 Feb 2020 | Published: 21 Feb 2020

WHITE PAPER: This white paper offers 5 ITSM best practices that can help your IT services team provide employees with the support and services they expect while keeping costs low. Key best practices include providing remote IT services, separating incidents from service requests and making better use of service delivery data. Download now to read more.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

WHITE PAPER: IT asset management (ITAM) governance helps protect organizations against a variety of corporate risks and allows them to switch from being reactive to proactive in their risk mitigation. Open up this white paper to read up on everything ITAM governance, including the risks of poor ITAM governance, IT governance best practices and more.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

WHITE PAPER: The time is now to imagine a world where devices, networks, and locations don’t matter. A world where all hotel staff can communicate effortlessly and instantly, both on and off site. In this white paper, learn how Motorola’s Unified Team Communications solution can help to power the collaboration between all your hotel workers.

Posted: 20 Feb 2020 | Published: 30 Apr 2019

WHITE PAPER: High-velocity ITSM is all about transitioning an IT organization from a traditional service development and support team to one operating at high speed. Open up this white paper to explore more on this topic, including benefits of high velocity IT, high-velocity ITSM platforms and more.

Posted: 02 Feb 2021 | Published: 02 Feb 2021

WHITE PAPER: This white paper covers three stories from companies that have modernized their IT environments to digitalize and expand their ways of doing business in the face of a global pandemic. Open now to take a look.

Posted: 17 Feb 2021 | Published: 17 Feb 2021

WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work.

Posted: 14 Jan 2021 | Published: 14 Jan 2021

WHITE PAPER: On-premise PBX hardware served companies well during a time when technology was based on hard wiring. However, as the world changed, businesses are now faced with adapting for a new model based on agility, flexibility and mobility. In this white paper, explore several vital points you should consider when selecting your next communications system.

Posted: 29 Apr 2020 | Published: 29 Apr 2020