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Customer Experience White Papers (View All Report Types)
 
The Importance of BYOD Policies
sponsored by Brennan IT
WHITE PAPER: Employees using their own devices in the workplace in inevitable, which is why your organization needs to have a robust BYOD policy in place. Download this white paper to learn why a BYOD policy is critical for productivity, security, and employee satisfaction.
Posted: 23 Mar 2018 | Published: 26 Feb 2018

Brennan IT

Enhancing customer experience: first, do no harm
sponsored by Avaya
WHITE PAPER: By reading this short white paper you will gain the knowledge you need to implement a successful customer service system. You will learn best practices for enhancing your customers experience and why cross pollinating your organization can be very helpful.
Posted: 15 Jun 2011 | Published: 15 Jun 2011

Avaya

The Power of Next-Generation WAN: SD-WAN at the Forefront
sponsored by Citrix
WHITE PAPER: This report explains how and why enterprise application evolution is pushing SD-WAN to the business forefront. Read on now to see how the virtualized WAN can connect the cloud to your branch locations, deliver superior user experience, and more.
Posted: 17 Sep 2015 | Published: 17 Sep 2015

Citrix

10 Ways for Developers to Benefit from Application Performance Management Solutions
sponsored by Riverbed Technology, Inc.
WHITE PAPER: This white paper covers ten key strategies for developers looking to improve the quality and performance of their software through application management (APM) solutions.
Posted: 01 Aug 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.

Nervogrid Updates its Cloud Control Panel from Silverlight to HTML5 in Less than Two Months
sponsored by Telerik
WHITE PAPER: This case study explores why Nervogrid, a cloud service provider, needed to update the user interface (UI) of their cloud control panel in order to support the latest web standards. Read on to find out how they successfully made the move to HTML5 in less than two months.
Posted: 07 Oct 2013 | Published: 07 Oct 2013

Telerik

E-Procurement Usability: The Good, The Bad and The Ugly
sponsored by Simplifying-IT
WHITE PAPER: A costly, complicated migration to a best-of-breed e-Procurement platform is not the only way to achieve a consumer-friendly user interface (UI) and ensure user adoption. Read this paper to discover a cost-effective alternative that allows SAP ERP users to leverage their existing infrastructure to achieve e-Procurement adoption.
Posted: 09 Jan 2012 | Published: 31 Jul 2010


Get The Most Out of Microsoft SharePoint: Capture, Access, Govern
sponsored by EMC Corporation
WHITE PAPER: How can you get the most from your SharePoint environment? Read this guide and learn how enterprise infrastructure technologies from EMC and Microsoft help you benefit from the information contained within your Microsoft SharePoint platform.
Posted: 25 Aug 2011 | Published: 25 Aug 2011

EMC Corporation

Optimizing Storage For VDI Deployments
sponsored by FalconStor Software
WHITE PAPER: Virtual Desktop Infrastructure is poised to provide a new management and deployment model for end-user computing by centralizing the physical desktops to virtualized desktop farms in the data center. The resulting environment offers increased manageability, enhanced security and data protection. Read on to learn more.
Posted: 22 Oct 2010 | Published: 22 Oct 2010

FalconStor Software

Assure the Reliability of Complex, Mission-Critical Applications and Deliver a Flawless End-User Experience
sponsored by CA Technologies.
WHITE PAPER: In this white paper, discover an application performance management (APM) technology that can help you better understand the end-user experience and the performance of application service delivery.
Posted: 11 Jun 2014 | Published: 31 May 2013

CA Technologies.

OMEGAMON Extended Insight- Analysis: Where is your application spending time?
sponsored by IBM
WHITE PAPER: The limited amount of infomation provided by traditional DB2 for z/OS monitoring makes it difficult and time-consuming to isolate problems within the multiple layers of today's Java, CLI (SAP), and .NET applications. Read this paper to discover a monitoring alternative that provides the detailed information needed for modern applications.
Posted: 14 Feb 2012 | Published: 31 Dec 2011

IBM
 

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