Business of Information Technology  >   Business Processes  >   Customer Service  >   Customer Satisfaction  >  

Customer Churning

RSS Feed   
Customer Churning Reports
 
Prepare Today to Transform Your Business Processes with Artificial Intelligence
sponsored by K2
WHITE PAPER: This white paper explores how AI could help optimize business process management and automation. Learn about the business process pain points AI has the potential to improve and find out how to deliver AI apps to mainstream business users.
Posted: 15 Jan 2018 | Published: 15 Jan 2018

K2

Get Up Close and Personal with Customers
sponsored by Janrain
WHITE PAPER: Personalization done well is a surprising delight, giving users relevant information at an appropriate time and place – but companies are better off doing nothing if they don't know how to apply it properly.
Posted: 04 Dec 2017 | Published: 04 Dec 2017

Janrain

Building a Robust A/B Testing Strategy to Deliver Positive User Experiences
sponsored by Optimizely
EBOOK: Find out how to create a robust and scalable A/B testing strategy that encompasses customer-facing teams to maximize the impact of tests across channels, apps, and services so that you can deliver high-performing products with differentiated user experiences.
Posted: 08 Jan 2018 | Published: 31 Dec 2017

Optimizely

7 Step Guide to Operational Excellence
sponsored by Signavio
WHITE PAPER: Find out how you can optimize critical business process amidst digital transformation efforts. Discover 7 recommended steps for striving towards operational excellence, and learn about the impact of things like workflow and process automation.
Posted: 23 Jan 2018 | Published: 23 Jan 2018

Signavio

The Pressures of Personalization on Marketing Strategies
sponsored by Tealium
RESEARCH CONTENT: In this market insight report, learn about the top channels for personalization, and explore the impact personalization is currently having on brand engagement and the customer experience.
Posted: 14 Feb 2018 | Published: 14 Feb 2018

Tealium

Everything you Should Know about Chatbots for Customer Engagement
sponsored by 24/7 Customer Inc
EBOOK: In this e-book, learn about the true capabilities of chatbots and the role they can play in your CRM strategy. Plus, explore the differences between simple vs. intelligent chatbots, the pros and cons of building your own chatbot, and more.
Posted: 21 Feb 2018 | Published: 31 Dec 2017

24/7 Customer Inc

Your Guide to Building an Effective Digital Transformation
sponsored by Virtusa
EGUIDE: In this expert e-guide, we explore 5 key steps to building a comprehensive digital transformation strategy that helps you craft positive experiences for your customers and employees.
Posted: 15 Feb 2018 | Published: 07 Feb 2018

Virtusa

How Uber Grew With Customer Support and Chat Behind the Wheel
sponsored by Zendesk
CASE STUDY: Everyone knows Uber, but behind the wheel? A complex ecosystem that keeps the driver and rider connected and processes running smoothly. Discover how customer support and chat tools supported Uber's business growth.
Posted: 25 Oct 2017 | Published: 25 Oct 2017

Zendesk

Apps are the Face of Business, but what Impression do they Leave?
sponsored by CA Technologies
WHITE PAPER: Learn about the important role played by a sound app performance management (APM) strategy in cultivating brand trust and engagement across digital channels.
Posted: 05 Feb 2018 | Published: 31 Dec 2017

CA Technologies

Automate Processes and Workflows to Break Down Silos
sponsored by Microsoft and BPA
WHITE PAPER: Learn about the BPA quality platform, designed to help you create automated workflows that can replace inefficient manual and paper-based processes.
Posted: 08 Jan 2018 | Published: 08 Jan 2018

Microsoft and BPA
 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2018, TechTarget | Read our Privacy Statement