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Understanding CPaaS market growth, trends and providers sponsored by TechTarget ComputerWeekly.com EGUIDE: The CPaaS market is maturing as increased demand for digital communications drives new use cases. Organizations looking to buy CPaaS APIs should examine the various use cases that APIs can address and how to choose a CPaaS provider. Read this article to learn more about the trends and providers fueling CPaaS market growth. Posted: 06 Nov 2023 \| Published: 07 Nov 2023 TOPICS: Application Programming Interfaces \| Collaboration \| Collaborative Applications Software \| Communications Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers \| Remote Users \| Unified Messaging \| Unified Messaging Systems

Infographic: CPaaS tools driving the market sponsored by TechTarget ComputerWeekly.com EGUIDE: The pandemic drove demand for embedded and digital communications as organisations looked to replace in-person communication. As a result, new CPaaS use cases emerged around telehealth, e-commerce and retail. This infographic highlights some of the key use cases driving change in the market. Posted: 06 Nov 2023 \| Published: 07 Nov 2023 TOPICS: Collaboration \| Collaborative Applications Software \| Communications Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers

UCaaS vs. CCaaS vs. CPaaS: What's the difference? sponsored by TechTarget ComputerWeekly.com EGUIDE: It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together. Posted: 05 Nov 2023 \| Published: 06 Nov 2023 TOPICS: Application Programming Interfaces \| Collaboration \| Collaborative Applications Software \| Communications Software \| Contact Center Management \| Contact Center Services \| Contact Center Software \| Contact Center Workforce Management \| Contact Centers \| Remote Users \| Software as a Service

MicroScope – October 2019: What's next for the channel? sponsored by MicroScope EZINE: The fourth quarter is the busiest in the channel, and we get an idea of which technologies should be selling strongly Posted: 08 Feb 2021 \| Published: 04 Sep 2019 TOPICS: Artificial Intelligence \| Contact Center Services \| Contact Center Workforce Management \| Contact Centers \| Data Management \| Data Security \| Data Storage \| PC Operating Systems \| Security \| Security Industry \| Security Infrastructure \| Security Software \| Security Threats

Still Struggling to Reduce Call Center Costs without Losing Customers? sponsored by SAP AG WHITE PAPER: Efficient call centers that also meet customer expectations is a challenge that many organizations face. Discover the key steps to turning your call center into a strategic asset. Posted: 01 Feb 2008 \| Published: 01 Feb 2008 TOPICS: Business Intelligence \| Call Center Management \| Call Center Services \| Call Center Software \| Contact Center Management \| Contact Center Services

CW Middle East - April-June 2022: UAE and UK researchers work on 'trustworthy' cloud OS for datacentres sponsored by TechTarget ComputerWeekly.com EZINE: Imperial College London is embarking on a three-year project with an Abu Dhabi-based group of researchers to find ways for datacentre operators and cloud providers to secure their infrastructure. Also read how Dubai is positioning itself to reap the benefits of a promising global market for drone technology. Posted: 22 Mar 2022 \| Published: 07 Apr 2022 TOPICS: Cloud Computing \| Data Analytics \| Data Center Physical Security \| IT Services \| IT Systems \| Security \| Security Infrastructure

MicroScope – July 2023: The pressure to deliver sponsored by MicroScope EZINE: With technology always changing, it can feel like an impossible feat to keep up – we speak to experts about how the channel handles rapid change and the pressure this places on partners to meet customer expectations. Also read about major themes of the market and how the topic of return on investments needs to stretch beyond economics Posted: 06 Jul 2023 \| Published: 07 Jul 2023 TOPICS: Channel Management \| Cloud Computing \| Economic Environment \| IT Best Practices \| IT Industry \| IT Management \| IT Management Services \| IT Service Management \| IT Services \| IT Systems \| ROI

CW Europe - December 2020-February 2021: Tour de France fans get a virtual experience sponsored by TechTarget ComputerWeekly.com EZINE: The organisers of this year's Tour de France worked with technology services company NTT in partnership with Amaury Sport Organisation to provide what they described as an "enhanced experience" for race fans who could not be at the roadside because of Covid restrictions. Posted: 08 Feb 2021 \| Published: 10 Dec 2020 TOPICS: Computer Hardware \| Financial Applications Software \| Financial Services \| IT Infrastructure \| IT Services \| Remote Access Software \| Security \| Virtual User Interface Software

2024 IT Salaries and Careers Survey EMEA sponsored by TechTarget LANDING PAGE: TechTarget's IT Career & Salaries Study is designed to determine major trends in employment, salaries, perks, and staffing, in order to understand the tech landscape from the viewpoint that matters most; yours. As a valued member of the TechTarget network, we've selected you as a priority candidate, and need your response as soon possible. Posted: 29 Feb 2024 \| Published: 01 Mar 2024 TOPICS: Careers \| IT Industry \| IT Outsourcing Services \| IT Workforce \| Salaries and Wages

CHAPTER 15: Working with the Command-Line Interface sponsored by McGraw Hill BOOK: Download this free chapter from ITF+ CompTIA IT Fundamentals to learn how to work with and decipher the command line interface, demonstrate fundamental commands and more. Posted: 08 Feb 2021 \| Published: 13 Jan 2021 TOPICS: Careers \| IT Departments \| IT Governance \| IT Industry \| IT Management \| IT Services \| IT Workforce

Customer Care Outsourcing Reports