Communications Systems Reports

CASE STUDY: Lionbridge is a leading provider of translation, testing, and development solutions. The company has more than 4,500 employees across 26 countries.  Read this white paper to learn how Lionbridge aggressively moved away from its previous telephony systems, increased global communications, and reduced costs.

Posted: 26 Apr 2011 | Published: 28 Feb 2011

WEBCAST: Mark your calendar for May 18 at 10 a.m. EDT/7 a.m. PDT for this global web event.  Sign up for a reminder so you don’t miss a word.

Posted: 21 Apr 2011 | Premiered: May 18, 2011, 10:00 EDT (14:00 GMT)

WHITE PAPER: See how SAP has combined SAP Business Communications Management with implementation services to help you quickly and predictably improve customer service and reduce operational costs in inbound contact centers. The all-IP contact-center solution works with SAP CRM to further increase customer service benefits.

Posted: 24 Mar 2011 | Published: 24 Mar 2011

EGUIDE: This e-guide discusses best practices to develop plans and policies for video conferencing, ensuring you not only meet user demands and improve collaboration, but also deliver measurable ROI.

Posted: 18 Mar 2011 | Published: 18 Mar 2011

WHITE PAPER: Learn how Microsoft and Polycom deliver a complete and interoperable end-to-end UC solution that addresses key business challenges like total cost of ownership (TCO), productivity, efficiency, and team collaboration.

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: Read how Microsoft and Polycom’s partnership offers customers an end-to-end, fully interoperable unified communications (UC) solution that combines real-time instant messaging, voice, video, and data to lower business costs, improve productivity, and achieve a faster return on investments (ROI).

Posted: 15 Feb 2011 | Published: 15 Feb 2011

WHITE PAPER: Now that you have successfully completed the deployment of the UC audio devices in your organization, it is time to focus on the moment of truth — the first positive user interaction with the new technology.

Posted: 10 Feb 2011 | Published: 10 Feb 2011

BOOK: The exciting world of PACS in Healthcare IT is ever-changing and can be confusing, but the rewards are immense once these new technologies are implemented. Check out this informative E-book to learn more about emerging technologies like PACS storage needs, image exchange, and transforming your workstations into imaging hubs.

Posted: 29 Dec 2010 | Published: 29 Dec 2010

WHITE PAPER: Adoption of cloud services for fax communnication has steadily increased as organizations seek to reduce costs, simplify their IT landscapes and streamline processes. Companies looking to integrate fax with their SAP applications no longer have to choose between efficiency, cost and functionality.

Posted: 21 Dec 2010 | Published: 21 Dec 2010

EBOOK: Unified Communications and the contact center were once perceived as different, but these two business functions and technologies are linked. Today's IT and contact center architects can leverage UC applications capabilities and integrate Session Initiation Protocol (SIP) and SIP trunking to create more proactive and reactive customer service.

Posted: 14 Dec 2010 | Published: 14 Dec 2010

WHITE PAPER: Learn about the benefits that fixed-mobile convergence (FMC) and unified communications (UC) offer for both remote and mobile employees and for the corporate IT group, and solutions available to help implement these technologies.

Posted: 01 Dec 2010 | Published: 01 Dec 2010

EBOOK: Read this guide and discover how a new PBX could trim your telephony costs and boost productivity.

Posted: 25 Oct 2010 | Published: 25 Oct 2010

WHITE PAPER: In this paper, we’ll introduce the mechanisms of cost savings with SIP trunk consolidation, using Siemens Enterprise Communications’ OpenScape Exchange overlay solution.

Posted: 22 Sep 2010 | Published: 22 Sep 2010

WHITE PAPER: The HP/Microsoft solutions for unified communications and collaboration aim to enable midsize organizations to optimize their own communications and collaboration by leveraging actual customer experiences to develop "best practices" for this area, thus reducing the operational costs incurred by disruptions and recoveries. Read this paper for more.

Posted: 20 Sep 2010 | Published: 20 Sep 2010

WHITE PAPER: Video is leaving the dedicated video conference room and becoming a standard communication tool and part of the individual's daily workflow. In turn, this trend is having a profound impact on the scalability requirements of the visual communication system.

Posted: 27 Aug 2010 | Published: 27 Aug 2010

WHITE PAPER: The business benefits of the IP transformation are numerous. First of all, as you reduce the number of actual networks, you save on software licensing costs, air conditioning and power. Less people are also required because rather than operating many silo networks in standalone mode you now have a common network.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: Today’s business models do not create the commensurate revenue to fund the investment to deliver against growing traffic volumes. This is particularly salient in North America as CSPs provide more services and bandwidth on flat rate ‘all-you-can-eat’ price models. Read this paper to learn so much more.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WHITE PAPER: Today’s realities make business transformation no longer about if and when it will happen. The questions now are: How? How fast? Can it be done efficiently and effectively? The answers lie in an outsourcing strategy that shares benefits and manages risks. Read this paper to find out so much more.

Posted: 19 Aug 2010 | Published: 16 Aug 2010

WEBCAST: Listen to this webcast to learn about a complete software solution that can support Performance Management, extended Business Intelligence, Collaboration and Communication while maximizing all of Microsoft and Tagetik technology frameworks.

Posted: 23 Jun 2010 | Premiered: Jun 22, 2010

PRODUCT DEMO: Embark on this interactive journey with the Innovators agents. They clearly show you how to think differently, act differently, communicate and collaborate in new ways - even while on the move - making you and your team more productive and connected.

Posted: 18 Jun 2010 | Premiered: 17 Jun 2010

PRODUCT OVERVIEW: Learn how this offer can help your organization to: Reduce monthly operational and management expenses, improve your customers' experiences and staff productivity, and add new voice services that enhance your business. View this now to learn more about Cisco Unified Communications.

Posted: 04 May 2010 | Published: 04 May 2010

ANALYST BRIEF: Read on to learn more about the importance of clinical unified communications, as well as the first steps to take toward deploying innovative and valuable applications of UC in your healthcare organization.

Posted: 06 Apr 2010 | Published: 01 Feb 2010

WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions.

Posted: 08 Feb 2010 | Published: 22 Jan 2009

CASE STUDY: Curve, a theater which opened in November 2008 in the UK, needed a highly flexible communications solution that could support both its current communications and customer interaction requirements. Download this case study to see how Curve partnered with NEC to deploy Unified Communications.

Posted: 01 Oct 2009 | Published: 26 Aug 2009

CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC.

Posted: 01 Oct 2009 | Published: 25 Aug 2009