Mobile Workers White Papers

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Five Reasons to Go Wireless sponsored by Cisco Systems, Inc. WHITE PAPER: Wireless networks are a powerful tool for boosting productivity and encouraging information sharing in a small company. With access to network resources, employees can roam where they need to and have constant access to the tools required to do their jobs Posted: 10 Oct 2008 \| Published: 10 Oct 2008 TOPICS: Collaboration \| LAN \| Mobile Workers \| Productivity \| Wireless Computing \| Wireless Networks

Small Business VoIP: The Basics sponsored by Cisco Systems, Inc. WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system. Posted: 25 Sep 2008 \| Published: 25 Sep 2008 TOPICS: Home Offices \| Mobile Workers \| Remote Access Security \| Remote Access Software \| Remote Office Connectivity \| Remote Offices \| Remote Users \| VoIP

It's All about the Salesperson: Taking Advantage of Web 2.0 sponsored by Oracle Corporation WHITE PAPER: This paper examines the challenges salespeople face, the growing Web 2.0 trend in the enterprise, and the drivers for a new breed of social applications that complement traditional CRM systems to help sales users close more deals quickly. Posted: 19 Sep 2008 \| Published: 19 Sep 2008 TOPICS: Collaboration \| CRM Best Practices \| Customer Satisfaction \| Enterprise \| Mobile CRM \| Mobile Workers \| Productivity \| Sales Channels \| Sales Force Automation \| Sales Information Systems \| Sales Representatives \| Social Networking

How Should an Enterprise Move towards Unified Communications? sponsored by Avaya Inc. WHITE PAPER: Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down. Posted: 01 Jul 2008 \| Published: 01 Jun 2008 TOPICS: Collaboration \| Instant Messaging \| Mobile Device Management \| Mobile IP \| Mobile Workers \| Telephony Systems \| Unified Messaging \| Virtual Offices \| WAN \| Wireless Networks

Going Mobile: Developing an Application Mobilization Plan for Your Business sponsored by BlackBerry WHITE PAPER: The BlackBerry Enterprise Solution is a comprehensive platform, designed to meet your organization's needs to mobilize enterprise applications and systems. Posted: 19 Jun 2008 \| Published: 01 Jun 2008 TOPICS: CRM \| Customer Service \| Handheld Devices \| Mobile Device Management \| Mobile Workers \| Remote Access Security \| TCO \| Wireless Computing \| Wireless Infrastructure \| Wireless Messaging \| Wireless Systems

Implementing a Telecommuting Program sponsored by Avaya Inc. WHITE PAPER: This paper discusses several issues related to implementing a telecommuting home worker program for contact center agents. Certainly, the particular requirements of each company will dictate the extent to which these and other concepts are implemented. Posted: 02 Jun 2008 \| Published: 01 Jan 2008 TOPICS: Authentication \| Contact Centers \| Mobile Workers \| Telecommuting \| Teleconferences \| Training

Contact Center Costs: The Case for Telecommuting Agents sponsored by Avaya Inc. WHITE PAPER: This white paper addresses high labor costs that are inevitable with contact centers and how a telecommuting or home agent program can greatly reduce your labor cost while increasing productivity of your contact center. Posted: 16 Apr 2008 \| Published: 01 Apr 2008 TOPICS: Benefits \| Call Center Management \| Call Centers \| Contact Center Management \| Contact Centers \| Cost Benefit Analysis \| Mobile Workers \| Productivity \| Succession Planning \| Telecommuting

Implementing a Wireless LAN sponsored by AT&T Corp WHITE PAPER: This paper outlines the networking requirements and considerations for a successful WLAN implementation. Posted: 08 Nov 2007 \| Published: 13 Jul 2007 TOPICS: Mobile Workers \| Wireless Computing \| Wireless Networks \| WLAN \| WLAN Access Points \| WLAN Hardware \| WLAN Management \| WLAN Management Software \| WLAN Protocols

Accessing BlackBerry Data Services Using Wi-Fi Networks sponsored by BlackBerry WHITE PAPER: Find out how you can complete multiple tasks at once to increase productivity by accessing both wireless and Wi-Fi networks together using the BlackBerry 8820 Smartphone. Posted: 02 Aug 2007 \| Published: 23 Jul 2007 TOPICS: Mobile Workers \| PDA \| Smart Phones \| Wi-Fi \| Wireless Computing \| Wireless Internet \| Wireless Messaging \| Wireless Services

Integrating Mobile Access into Your VPN Environment sponsored by AT&T Corp WHITE PAPER: Enterprises are increasingly facing the task of integrating a variety of access services and devices onto their Virtual Private Networks (VPN). This white paper takes a closer look at some key issues that arise when bringing access methods into your VPN. Posted: 31 May 2007 \| Published: 07 Jun 2006 TOPICS: Ethernet Protocols \| Intrusion Detection Systems \| Intrusion Prevention Systems \| Mobile Security \| Mobile Workers \| Network Security \| Remote Office Connectivity \| ROI \| TCO \| VLAN \| VPN \| Wi-Fi \| Wireless Computing \| Wireless Development Tools \| Wireless Networks \| WLAN

Deploying a Wireless LAN sponsored by BlackBerry WHITE PAPER: Many factors must be considered when planning for a WLAN deployment. This paper provides a starting point for posing questions to WLAN equipment and service vendors. Posted: 18 May 2007 \| Published: 01 May 2007 TOPICS: 802.11 \| Mobile Workers \| Security Standards \| Vendor Selection \| VoWLAN \| Wireless Computing \| Wireless Networks \| Wireless Security \| WLAN \| WLAN Management

Enhancing Business with Smarter, More Effective Communication sponsored by Cisco Systems, Inc. WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes. Posted: 27 Mar 2007 \| Published: 01 Mar 2007 TOPICS: Converged Networks \| Cost Benefit Analysis \| IP Networks \| IP Telephony \| IT Spending \| Mobile Workers \| Network Convergence \| Productivity \| Telecommuting \| Unified Messaging \| Unified Messaging Systems \| Wireless Computing

Mobile Data Security Essentials for Your Changing, Growing Workforce sponsored by CREDANT Technologies WHITE PAPER: Download this white paper and learn about the four key requirements for implementing an effective and flexible, enterprise-class mobile security solution to secure your mobile data and devices. Posted: 15 Feb 2007 \| Published: 01 Feb 2007 TOPICS: Data Auditing \| Data Security \| Endpoint Security \| Flash Memory \| Laptop Computers \| Mobile Device Management \| Mobile Workers \| Password Management \| Passwords \| Security Infrastructure \| Security Policies \| USB \| Wireless Infrastructure \| Wireless Networks \| Wireless Security

10 Steps to Mobile Security sponsored by Sybase iAnywhere WHITE PAPER: Security is the top priority on everyone's minds, especially with the growth of mobile devices on the rise. This paper details the 10 critical steps to ensure a successful mobile security strategy. Posted: 02 Jan 2007 \| Published: 01 Nov 2006 TOPICS: Handheld Device Security \| Handheld Devices \| Mobile Device Management \| Mobile Device Management Software \| Mobile Workers \| Security Best Practices \| Security Policies \| Security Threats \| Strategic Planning \| Wireless Application Development \| Wireless Computing \| Wireless Infrastructure \| Wireless Messaging Security

Making Sense of the Wireless World - BlackBerry for Wireless LAN sponsored by BlackBerry WHITE PAPER: This white paper reviews past and present technologies including a discussion of circuits and packets and also compares WLAN and WWAN networks in terms of advantages, challenges, and issues to consider when considering a wireless solution. Posted: 05 Feb 2006 \| Published: 01 Jan 2005 TOPICS: Handheld Devices \| Mobile Device Management \| Mobile Workers \| Network Infrastructure \| Wireless Applications Software \| Wireless Computing \| Wireless Networks \| Wireless WAN \| WLAN \| WLAN Management