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Hardware Services White Papers (View All Report Types)

Rightsizing Your ServiceNow Spend sponsored by ClearEdge WHITE PAPER: ServiceNow's licensing models and product bundles can be inflexible, leaving little wiggle room to avoid overpaying for the functionality you need. Without best practices to accurately forecast your licensing demand, the risks can be even greater. Download this useful guide to learn more. Posted: 13 Sep 2021 \| Published: 13 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management

Get closer to self-healing enterprise IT operations management with AI-Powered Service Operations sponsored by ServiceNow WHITE PAPER: Self-healing organizations –using AI-driven ITOM to predictively detect issues and resolve them automatically – are a huge, yet unattainable, goal for CIOs. Open up this white paper to learn how to harness AIOps to improve predictability, observability, and real-time decision making to get your organization one step closer to self-healing. Posted: 07 Apr 2021 \| Published: 07 Apr 2021 TOPICS: IT Services

Negotiating with Microsoft sponsored by ClearEdge WHITE PAPER: Negotiating with Microsoft can be a grueling, uphill battle. Before the ink is even dry on your last agreement, Microsoft's sales team is already implementing their playbook designed to eliminate your leverage and increase their revenue in your next deal. This guide provides detailed best practices to level the playing field Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Microsoft Exchange \| Microsoft Office \| Microsoft Outlook \| Microsoft SQL Server 2008 R2 \| Purchasing \| Purchasing Best Practices \| Spend Management \| Windows

Cisco Negotiations Guide sponsored by ClearEdge WHITE PAPER: Cisco solutions are entrenched in most organizations which can give their sales teams the upper hand in negotiations. Many customers overpay. But there's hope. This eGuide walks you through a 4-point plan to negotiate the best deal. Posted: 14 Sep 2021 \| Published: 14 Sep 2021 TOPICS: IT Outsourcing Services \| IT Service Management \| IT Services \| IT Spending \| Negotiation \| Network Management \| Network Management Services \| Networking \| Procurement \| Purchasing \| Purchasing Best Practices \| Spend Management \| Vendor Selection \| Vendors

Negotiating with Salesforce sponsored by ClearEdge WHITE PAPER: Negotiating with Salesforce is more than a test of wills. Even fierce negotiators undermine their chances of winning without advanced planning and a disciplined approach. This guide provides a detailed set of best practices. Posted: 10 Sep 2021 \| Published: 10 Sep 2021 TOPICS: CRM \| CRM Best Practices \| CRM Services \| CRM Software \| Customer Support Software \| IT Service Management \| IT Services \| IT Spending \| Purchasing \| Purchasing Best Practices \| Spend Management

Dell EMC Pricing Guide sponsored by ClearEdge WHITE PAPER: It's only reasonable to assume that the price you pay is driven by the size of your investment in Dell EMC solutions but, in fact, the deal you get has much more to do with the leverage you can generate in each purchase. Download this free resource to learn how to counter Dell EMC sales tactics and more. Posted: 14 Sep 2021 \| Published: 14 Sep 2021 TOPICS: IT Service Management \| IT Services \| IT Spending \| Negotiation \| Purchasing \| Purchasing Best Practices \| Spend Management \| Storage Management \| Storage Management Services \| Storage Service Providers \| Storage Spending

Why Your Chatbot Or Virtual Agent Is Your Trusted IT-Security Partner sponsored by Serviceaide WHITE PAPER: Explore how a virtual agent can be an effective part of your IT team and security strategy in this white paper. Posted: 09 Jun 2020 \| Published: 09 Jun 2020 TOPICS: IT Service Centers \| IT Service Management \| IT Services

Impact of Cloud on IT Consumption Models: Top 10 Insights sponsored by Cisco Systems, Inc. WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world. Posted: 08 Nov 2013 \| Published: 08 Nov 2013 TOPICS: CIOs \| Cloud Computing \| Cloud Management \| Data Center Management \| Data Centers \| IT Best Practices \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Spending \| IT Systems \| IT Workforce

The Forrester Wave: Global Workplace Services, Q1 2013 sponsored by Hewlett-Packard Enterprise WHITE PAPER: This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers. Posted: 19 Feb 2014 \| Published: 19 Feb 2014 TOPICS: IT Service Management \| IT Services \| Service Level Management \| Service Packs \| Systems Management Services

Managed Mobility Services: Reduce Your Risk and Improve Productivity sponsored by Hewlett-Packard Enterprise WHITE PAPER: Learn how HP Managed Mobility Services can help your organisation manage secure access to applications and data, and let users store, sync and share files anytime, anywhere, from any mobile device. Posted: 02 Sep 2014 \| Published: 29 Aug 2014 TOPICS: Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| Cloud Storage Services \| Compliance Best Practices \| Data Security \| IT Departments \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management \| IT Services \| Managed Security Services \| Managed Security Services Providers \| Mobile Device Management \| Mobile Workers \| Security \| Security Management \| Security Managers

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