WHITE PAPER:
New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
WHITE PAPER:
This informative transcript of a recent webinar shares some of the new features of Microsoft Exchange Server 2013, and discusses the migration process from Exchange Server 2010 or earlier.
WHITE PAPER:
Access this white paper to find out if automating certain IT operations can help lessen the burden on your IT staff while simultaneously improving the end user experience.
WHITE PAPER:
This whitepaper provides a 36-criteria evaluation of workplace services vendors, identifying the 8 most significant global workplace services providers.
WHITE PAPER:
Explore how three Cisco software-based initiatives for the core network can help you address the challenges facing core networks today – including the increasing volumes of traffic, diversity of services, and adoption of cloud services.
WHITE PAPER:
This whitepaper covers how users demand the same availability and performance from their work IT services and applications as they find from those they use in their spare time.
WHITE PAPER:
Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.