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The way we access business applications and services is drastically changing - there's no doubt about it. The modern IT infrastructure makes it possible to deliver services from anywhere to anyone on any device, and many organizations are frequently sourcing services to other departments or companies.
Making the right service delivery choices can help you optimize business processes and better align IT with business objectives - but it's not always easy.
Access this resource to explore how multi-sourcing and the cloud are changing the role of IT, and how you can realize an integrated, dynamic service chain that benefits the whole enterprise.