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UMS Reports
Achieve Enterprise-Grade UC by Mobilizing the Cloud
sponsored by ThinkingPhones
WHITE PAPER: This white paper highlights one enterprise-focused cloud UC service provider with an integrated UC technology platform that will provide mobile, contact center, and analytics UC services for your organization. Access this paper now to see first-hand how you can drive memorable collaboration.
Posted: 01 Sep 2015 | Published: 01 Sep 2015


VoIP for Dummies
sponsored by ShoreTel
WHITE PAPER: This resource helps you determine which VoIP strategy will best serve the interests of your enterprise, while keeping you seamlessly connected.
Posted: 07 Aug 2014 | Published: 07 Aug 2014


Helping Customers Reach You However They Want
sponsored by IP Solutions
WHITE PAPER: In this informative white paper, learn data-backed insights that describe why enabling omnichannel customer engagement is so important. Also learn about 3 areas to focus on when adding omnichannel.
Posted: 29 Sep 2015 | Published: 29 Sep 2015

IP Solutions

SIP Trunking Powers Cloud-Based Contact Center Services for Business Customers
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn about the tools TeleTech used to improve services to its customers. See how one SIP trunking option enabled new capabilities for TeleTech, including streamlining service deployment and customer turn-up, providing advanced troubleshooting capabilities, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

How to Land Bigger Customers with Reliable IT and Improved Mobility
sponsored by Intermedia.Net
CASE STUDY: In this webcast, you will learn how Longhorn Lockers upgraded their IT infrastructure for both PBX and hosted exchange with a new unified communications (UC) platform. Discover how to improve your customer service, sales, and internal communications with UC.
Posted: 06 Oct 2015 | Published: 06 Oct 2015


A Guide for Evaluating Unified Communications as a Service Providers
sponsored by 8x8, Inc.
RESOURCE: In this report, you will learn about the capabilities of UCaaS, and in particular the two types of cloud delivery architectures deployed in the UCaaS market. Access this report to compare the top 20 UCaaS vendors.
Posted: 19 Nov 2015 | Published: 03 Sep 2015

8x8, Inc.

Case Study: Europ Assistance Overcomes SIP Security and Interoperability Challenges and Ensures High Service Quality
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, see how Europ Assistance (EA) took advantage of a session border controller to accelerate the implementation of their SIP trunking service. Additionally, see the benefits EA saw as a result, including mitigating service incompatibilities, safeguarding IT assets, and more.
Posted: 18 Nov 2015 | Published: 18 Nov 2015

Oracle Corporation

Market Trends - Secure File Sharing and Collaboration in the Enterprise
sponsored by Accellion, Inc.
WHITE PAPER: This report by Forrester Analyst Heidi Shey showcases workforce behaviors and trends that are hastening demand for secure file sharing and collaboration solutions.
Posted: 02 Jun 2014 | Published: 04 Feb 2014

Accellion, Inc.

The Software-Defined Data Center: Creating DC-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.
Posted: 18 Sep 2013 | Published: 30 Jun 2013


Helping The Business Work Smarter, Not Harder
sponsored by Polycom, Inc.
WHITE PAPER: This informative guide explores three ways IT can bolster productivity with video-based collaboration.
Posted: 28 May 2014 | Published: 28 May 2014

Polycom, Inc.
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