The Future of Email Is Social
sponsored by IBM
WHITE PAPER:
Uncover the current state of email, the perceived and real problems that surround its use, and how social collaboration tools combined with email can revolutionise the collaboration and communications capabilities in your organisation.
Posted: 08 Aug 2012 | Published: 29 Feb 2012
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AVST Corporate Overview: Delivering Interoperable UC to Organizations of All Shapes and Sizes
sponsored by AVST
WHITE PAPER:
Uncover the multiple next-generation unified communications solutions available that can help boost and increase productivity without resorting to the "rip and replace" model.
Posted: 04 Apr 2013 | Published: 31 Oct 2012
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E-guide: Taking full advantage of the benefits of mobile unified communications: Best practices
sponsored by Thawte Inc.
EGUIDE:
In this SearchUnifiedCommunications.com e-guide, learn the applications, technologies and benefits associated with mobile unified communications (UC) and uncover how you can start taking advantage of them today.
Posted: 18 May 2011 | Published: 18 May 2011
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Goodman's LLP Case Study: Law Firm Plans for Contingencies with Indispensible BlackBerry Smartphones
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how a company deployed WIC Messenger to automatically push an up-to-date list of PINs to each BlackBerry smartphone so users could easily contact each other in the event of a power outage or email service disruption.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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Business Case for Integrated Unified Communications and Contact Center Solution
sponsored by ShoreTel
WHITE PAPER:
In this whitepaper, discover how using unified communications (UC) in your contact center can help you increase effective communications between employees and clients, which will improve your customer satisfaction, retention, and loyalty rates.
Posted: 08 Jun 2012 | Published: 30 Jun 2010
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Plantronics UC Toolkit Evolve FAQ
sponsored by Plantronics
WHITE PAPER:
UC audio device integration can be daunting for managers if they don’t have the right tools. This paper discusses a 5 step process for device adoption, providing responses to typical questions IT organizations raise during the evolution stage of your implementation.
Posted: 27 Apr 2011 | Published: 27 Apr 2011
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SDI Best Best Practices: Benchmarking for Service Desk Support
sponsored by Citrix Online- GoToManage
WHITE PAPER:
The best way to continually improve and to deliver the best service is to measure, trend and set goals for your services and then benchmark against yourself - this is the very definition of service improvement and this guide will show you some simple ways in which you can accomplish this.
Posted: 12 Oct 2011 | Published: 12 Oct 2011
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Key Points When Considering a Videoconferencing Platform/Manufacturer
sponsored by LifeSize
WHITE PAPER:
This white paper discusses key points to consider when looking for a videoconferencing system.
Posted: 08 Sep 2011 | Published: 08 Sep 2011
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UC Messaging
sponsored by CDW Corporation
VIDEOCAST:
Watch this videocast to learn how visual voice mail, speech recognition and voice-to-text can improve information sharing.
Posted: 11 Mar 2011 | Premiered: Mar 11, 2011
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Converged Communications: People and Applications in Synch
sponsored by Dell, Inc.
WHITE PAPER:
A unified communications platform can provide collaboration tools necessary for a company to gain a competitive edge by increasing employee productivity and improving work flows and processes. Learn about an approach that can help simplify the process of transitioning to a unified communications platform.
Posted: 23 May 2011 | Published: 23 May 2011
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