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UMS White Papers (View All Report Types)
The Myth of Real-time Unified Communications Virtualization
sponsored by ThinkingPhones
WHITE PAPER: This exclusive guide helps you break through the myths of unified communications while providing valuable insight on real-time communications as a whole.
Posted: 12 Mar 2015 | Published: 12 Mar 2015


4 Steps to Prepare for the Modern, Mobile Workforce
sponsored by ThinkingPhones
WHITE PAPER: This exclusive whitepaper dives into the business benefits of mobile workers and the need to provide effective unified communications for enhanced productivity.
Posted: 12 Mar 2015 | Published: 12 Mar 2015


Simplify Collaboration and Drive Business Innovation with UC&C
sponsored by Intercall
WHITE PAPER: This white paper explains how to eliminate the obstacles facing unified communications and collaboration (UC&C) within enterprises today. Read on here access to a UC solution that will enable you to drive communication in your business.
Posted: 03 Sep 2015 | Published: 03 Sep 2015


SIP Trunking Powers Cloud-Based Contact Center Services for Business Customers
sponsored by Oracle Corporation
WHITE PAPER: In this white paper, learn about the tools TeleTech used to improve services to its customers. See how one SIP trunking option enabled new capabilities for TeleTech, including streamlining service deployment and customer turn-up, providing advanced troubleshooting capabilities, and more.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Oracle Corporation

5 Reasons Why Multi-Tenant Unified Communications Beats Multi-Instance
sponsored by ThinkingPhones
WHITE PAPER: This step-by-step whitepaper helps you plan for an enhanced unified communications model by outlining strategies for effective architecture.
Posted: 12 Mar 2015 | Published: 12 Mar 2015


ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Alleviate Data Center Pain Points That Come From Network Bottlenecks
sponsored by Avaya
WHITE PAPER: This resource details a highly strategic product that is fit-for-purpose for today's connectivity requirements and future-ready for the evolving and emerging application-driven needs of tomorrow.
Posted: 11 Sep 2013 | Published: 31 Aug 2012


The Software-Defined Data Center: Creating DC-as-a-Service
sponsored by Avaya
WHITE PAPER: This white paper provides insight to a software-defined network fabric for next-gen network infrastructures that reduces burdens while increasing agility. Find out how this innovative technology helps you achieve your business-critical initiatives.
Posted: 18 Sep 2013 | Published: 30 Jun 2013


Five Myths About Telepresence
sponsored by Polycom, Inc.
WHITE PAPER: In this paper, uncover the top five myths surrounding telepresence technologies, and learn how visual communication is rapidly transforming the way people live, learn and work.
Posted: 13 May 2011 | Published: 13 May 2011

Polycom, Inc.

Plantronics UC Toolkit Evolve Survey
sponsored by Plantronics
WHITE PAPER: After you’ve implemented and optimized your UC audio devices, it’s essential to make sure your end users are satisfied with their equipment.  This survey provides a list of suggested questions IT managers can use to get feedback from their users regarding user utilization, services and upgrades.
Posted: 28 Apr 2011 | Published: 28 Apr 2011

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