IT Services  >   IT Management Services  >   Systems Management Services  >  


RSS Feed    Add to Google    Add to My Yahoo!
SLM Reports
Optimizing Citrix XenApp High Availability - A New Approach
sponsored by Marathon Technologies
WHITE PAPER: Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
Posted: 10 Sep 2009 | Published: 10 Sep 2009

Marathon Technologies

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services
sponsored by Kaseya International Limited
EGUIDE: In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Kaseya International Limited

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee
sponsored by CA Technologies.
CASE STUDY: Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance.
Posted: 19 Oct 2010 | Published: 19 Oct 2010

CA Technologies.

Tenzing Resource Center
sponsored by Tenzing Managed IT Services
RESOURCE CENTER: Welcome to Tenzing's new Managed Hosting Resource Center. Tenzing's resource center provides information such as news articles, white papers, and webinar broadcasts concerning managed hosting services from in-house and third-party sources that can help you make the right hosting choices for your organization.
Posted: 29 Jun 2010 | Published: 29 Jun 2010

Tenzing Managed IT Services

CA Business Service Insight for Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details an automated service level management solution that will save on cost and improve customer relations.
Posted: 15 Nov 2013 | Published: 18 Nov 2011

CA Technologies.

The Five Critical SLA Questions
sponsored by IBM
WHITE PAPER: SLAs are critical tools that can help ensure appropriate performance. And the use of SLAs as part of the service delivery management process is on the rise. If you’re going to succeed, you’ll have to do your homework. This paper identifies the five critical steps you should take before you define your Service Level Agreements.
Posted: 24 Feb 2011 | Published: 24 Feb 2011


The Critical Role of the Network in Supporting Cloud-Based Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.
Posted: 23 Nov 2011 | Published: 23 Nov 2011

Cisco Systems, Inc.

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Why Third Party Data Storage Maintenance is Right for You
sponsored by MSDI
WHITE PAPER: Third party maintenance companies offer cost effective maintenance and support agreements that save as much as 40% in ongoing maintenance costs while keeping service levels agreements (SLA's) the same, if not improving them. Read this comprehensive white paper to see if third party maintenance might be right for your organization.
Posted: 07 Jul 2011 | Published: 07 Jul 2011

Visit - a knowledge exploration and self-education tool about information technology.
Browse by Report Type:
SLM White Papers | SLM Multimedia | SLM IT Downloads

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement