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Assessing The Benefits Of Application Delivery Optimization Solutions
sponsored by CA Technologies.
EGUIDE: This expert e-guide explores the benefits of application delivery optimization solutions, and how meeting your service-level agreement is the key component of achieving optimization.
Posted: 24 Jul 2014 | Published: 24 Jul 2014

CA Technologies.

The Lucky 7 System i Resources
sponsored by Help/Systems
WHITE PAPER: Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.
Posted: 03 May 2010 | Published: 03 May 2010

Help/Systems

Driving the SLM process in ITIL: Why it should be your priority
sponsored by CA Technologies.
WEBCAST: The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Posted: 08 Dec 2011 | Premiered: Dec 8, 2011

CA Technologies.

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers
sponsored by Tenzing Managed IT Services
WHITE PAPER: Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.
Posted: 28 Jun 2010 | Published: 28 Jun 2010

Tenzing Managed IT Services

MicroScope August 2011: A special issue examining the cloud and the prospects for the channel
sponsored by MicroScope
EGUIDE: The cloud is a buzzword that crops up in almost every channel conversation but with questions still to be answered around the assistance vendors have given to resellers and the direction distributors are taking we provide some insight and analysis of the current views of just what the hosted option means for the channel.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

MicroScope

Understanding ITIL® Service Portfolio Management: An Approach For Implementing Effective Service Lifecycle Management
sponsored by BMC Software, Inc.
WHITE PAPER: IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
Posted: 17 Jun 2009 | Published: 15 Jun 2009

BMC Software, Inc.

Comprehensive SQL Server Data Protection with Symantec Backup Exec 11d
sponsored by Symantec Corporation
WHITE PAPER: Choosing the proper backup and recovery plan for SQL Server can be a daunting task. Read this white paper and learn which model best suits your organization and can ease administration.
Posted: 19 Nov 2007 | Published: 01 Jan 2007

Symantec Corporation

Reduce the Cost and Complexity of Multi-sourced IT Environments
sponsored by Hewlett-Packard Company
WEBCAST: Public, private and hybrid cloud services have made it increasingly difficult for IT organizations to govern and manage IT services— at the same time that businesses are demanding greater agility and faster delivery from IT. View this webcast to learn how to rein in this supplier sprawl to improve service quality and reduce costs and risks.
Posted: 27 Jul 2012 | Premiered: May 9, 2012

Hewlett-Packard Company

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee
sponsored by CA Technologies.
CASE STUDY: Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance.
Posted: 19 Oct 2010 | Published: 19 Oct 2010

CA Technologies.

Presentation Transcript: Is SaaS the Future of Enterprise Security?
sponsored by Webroot
PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
Posted: 04 Jun 2009 | Published: 04 Jun 2009

Webroot
 
 
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