Bloomberg BusinessWeek - How To Achieve a Great and Profitable Customer Experience
sponsored by SAP America, Inc.
WHITE PAPER:
Read this first of four reports based on a global survey of executives on customer experience management, as well as interviews of SAP customers and industry influencers and analysts. (Bloomberg Businessweek Research Services, 2011)
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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CW Special report on Capgemini
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This 8 page special report from Computer Weekly offers a critical assessment of Capgemini, its strategy, products and services and financial performance. Packed with graphs and charts it is essential reading for anyone thinking of working with Capgemini.
Posted: 24 Aug 2012 | Published: 24 Aug 2012
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Mobile NFC in Transport
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This in-depth report from the GSMA explains the opportunities for NFC Mobile communications in transport.
Posted: 23 Nov 2012 | Published: 23 Nov 2012
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Site and Commerce Search: Driving ROI through Vendor Selection, Proper Implementation, and Active Measurement
sponsored by WebSideStory
WHITE PAPER:
In this white paper, independent analyst JupiterResearch examines how
site search drives positive ROI and tells you which vendors are
providing market-leading customer facing search applications.
Posted: 25 Jul 2005 | Published: 01 Jul 2005
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HP - rp5700 Point of Sale System
sponsored by Hewlett-Packard Company
DATA SHEET:
The HP rp5700 Point of Sale System gives you a flexible point-of-sale platform that can go from the front of the store to the back office.
Posted: 18 Mar 2008 | Published: 01 Aug 2008
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Intelligent Merchandising: Creating a Unique Shopping Experience, Part 1
sponsored by SAP AG
WHITE PAPER:
Learn how you can how you can hook customers with fresh, unusual and relevant shopping experiences. Drive customer loyalty by training, empowering and providing employees with the technical tools to capture the nuances of customer behavior.
Posted: 24 Mar 2008 | Published: 01 May 2007
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Computer Weekly – 22 January 2013: Technology takes off at Heathrow Terminal 2
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, we go behind the scenes at the building of Heathrow's high-tech Terminal 2 and hear from its CIO about the IT innovations. John Lewis saw 44% online sales growth over Christmas – we find out how the IT team delivered. And News International talks about moving its IT to Amazon's public cloud. Read the issue now.
Posted: 21 Jan 2013 | Published: 22 Jan 2013
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Best Buy Supports New Line of Business and World-Class Sales Force
sponsored by Microsoft
CASE STUDY:
In this case study you’ll learn how Best Buy for Business considered several options, including expanding its internally developed retail application, adopting a hosted CRM solution through Salesforce.com, or implementing Microsoft Dynamics™ CRM. In the end, the solution was clear.
Posted: 06 Aug 2010 | Published: 06 Aug 2010
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Business Intelligence for the Retail Industry
sponsored by SAP AG
WHITE PAPER:
To gain greater business insight and transparency, organisations urgently require a new generation of business intelligence tools and applications that allows cross-enterprise, interenterprise and external data to be integrated and analysed. This paper we discusses how technological advances are enabling improved decision making.
Posted: 15 Sep 2010 | Published: 23 Jan 2009
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Turning Shoppers into Advocates: The Customer Focused Retail Enterprise
sponsored by IBM Line of Business
WHITE PAPER:
While retailers are heeding the daily drumbeat of pundits on the importance of focusing on the customer experience, a gap remains between what retailers are delivering and what shoppers expect.
Posted: 18 Jul 2007 | Published: 01 Dec 2006
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