The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more!
Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management.
CDW is committed to getting you everything you need to make the right purchasing decisions — from products and services to information about the latest technology. This reference guides is designed to provide you with an in-depth look at Networking and unified communications as they relate to the IT challenges your organization faces.
The Plantronics UC Toolkit, Deployment FAQ provides insight to typical questions IT organizations must consider regarding the physical deployment of UC audio devices. “What are key things I should consider during deployment? What and how should I communicate to users? How do I best prepare my IT organization?” are key topics covered in this FAQ.
ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP.
Businesses of all sizes are taking advantage of the rapid advancements in unified communications. Now you can download a Cisco white paper to help make the best unified communications decisions. The paper breaks down ten areas you should consider when evaluating an upgrade of unified communications solutions.
This white paper discusses how fax servers and new FoIP investments fit into an organization’s overall document delivery strategy. Continue reading to learn why you should implement FoIP in your organization today.
This white paper defines the IBM® Unified Communications and Collaboration (IBM UC2™) vision of making it easy for you to find, reach, and collaborate with others through a unified user experience. This strategy is designed to make it easy for you to access and manage telephone communications from inside the Lotus Sametime or Lotus Notes® client.
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