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May 23, 2013

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Phone Services Reports

Enterprise Cloud Services – Unified Communications Made Easy sponsored by Hewlett-Packard Company WEBCAST: Discover how an enterprise-grade, cloud-based unified communications solution can help your users connect across the globe to increase productivity, business agility, and efficiency in a flexible, cost-efficient manner. Posted: 04 Apr 2013 \| Premiered: Nov 12, 2012 TOPICS: Collaboration \| Customer Satisfaction \| Customer Service \| Email \| File Sharing Protocols \| Instant Messaging \| Mobile Workers \| Remote Offices \| Remote Users \| Security \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Videoconferences \| Videoconferencing Systems

CX-E - The Industry's Most Interoperable UC Solution sponsored by AVST WHITE PAPER: Uncover details about the industry's most interoperable, private cloud unified communications (UC) platform that can help you solve your most critical UC business challenges with solutions for mobile, voice, business processes, and interoperability. Posted: 04 Apr 2013 \| Published: 31 Aug 2012 TOPICS: Cloud Computing \| Collaboration \| Interoperability \| Messaging Software \| Mobile Workers \| Private Cloud \| Private cloud computing \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| Voice Communications Software

Getting Started with Cisco Unified Communications Technologies sponsored by Global Knowledge WHITE PAPER: The shift from traditional telephony to Unified Communications (or VoIP) requires an understanding of "old world" technologies – and how they relate to "new world" technologies – to ensure success. View now to learn more! Posted: 07 May 2013 \| Published: 10 Apr 2013 TOPICS: Collaboration \| Collaborative Applications Software \| PSTN \| Switches \| Telephone Switches \| Telephones \| Telephony Services \| Telephony Systems \| Unified Messaging \| VoIP

Home Suite Home sponsored by Avaya VIDEOCAST: This videocast exemplifies a unified communications system that enables companies to experience real-time business communications solutions that allow them to collaborate in any mode they want—voice, video, email, or IM—on virtually any device they want. Posted: 01 Sep 2011 \| Premiered: Sep 1, 2011 TOPICS: Mobile Device Management \| Mobile Workers \| Network Infrastructure \| Network Management Services \| Network Management Software \| Networking \| Telephony Services \| Videoconferences \| Videoconferencing Services \| Videoconferencing Software \| Videoconferencing Systems

Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral sponsored by RingCentral PRESENTATION TRANSCRIPT: This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed. Posted: 29 Oct 2012 \| Published: 29 Oct 2012 TOPICS: Call Center Management \| Call Centers \| Cloud Computing \| Contact Center Management \| Contact Centers \| Contact Management \| Sales \| Sales Force Automation \| Sales Representatives \| Telecommunications Carrier Systems \| Telemarketing \| Telephony Services \| Telephony Systems \| Telesales

Hilton Reservations Worldwide sponsored by Aspect CASE STUDY: Since implementing the workforce management capabilities, HRW has seen data accuracy go from within ten percent of actual to within three percent of actual due to Aspect eWorkforce Management. Posted: 28 Mar 2008 \| Published: 01 Sep 2007 TOPICS: Call Center Software \| Call Centers \| Contact Center Management \| Contact Center Software \| Contact Centers \| Customer Experience \| Customer Service \| Hospitality Industry \| Telephony Services \| Workforce Management \| Workforce Management Software

CDW Services: Unified Communications sponsored by CDW Corporation WHITE PAPER: Read this paper to learn what CDW Corporation has to offer your organization in terms of unified communication solutions. Posted: 08 Feb 2010 \| Published: 22 Jan 2009 TOPICS: Communications Networks \| Communications Systems \| Network Convergence \| Telephony Services \| Telephony Systems \| Unified Messaging \| Unified Messaging Systems \| VoIP

Case Study: Voorhees College sponsored by NEC Corporation CASE STUDY: Voorhees College was paying a high price and receiving minimal value before it replaced its traditional telephone system and Centrex system with UNIVERGE Sphericall IP solution from NEC Sphere Communications, Inc. Download this case study to see how Voorhees College partnered with NEC. Posted: 01 Oct 2009 \| Published: 25 Aug 2009 TOPICS: Communications Networks \| Communications Systems \| TCO \| Telecommunications Networks \| Telecommunications Service Providers \| Telephones \| Telephony Services \| Telephony Systems

E-Zine: 4G Right Now - Making the Case for LTE Networks sponsored by Motorola, Inc. EZINE: How do mobile operators make the right network investments to effectively meet consumers' increasingly insatiable demand for mobile data services? While some operators are continuing down the 3GPP 3G migration path, other operators are considering a move directly to Long Term Evolution (LTE) technology. Posted: 13 Apr 2009 \| Published: 31 Dec 2008 TOPICS: 3G Wireless \| Broadband Telecommunications Services \| Broadband Wireless Services \| Mobile Device Management \| Mobile IP \| Remote Network Management \| Telecommunications Carrier Systems \| Telecommunications Networks \| Telecommunications Service Providers \| Telephony Services

Building Reliable IP Telephony Systems: How Architecture and Design Differentiate ShoreTel from the Competition sponsored by ShoreTel PRODUCT LITERATURE: ShoreTel's architecture and design not only deliver high reliability, but do so in a very simple and cost-effective manner. This paper describes ShoreTel's unique approach to providing extremely reliable VoIP. Posted: 19 May 2009 \| Published: 19 May 2009 TOPICS: Enterprise Architectures \| Enterprise Systems \| High Availability \| IP Networks \| IP PBX \| IP Telephony \| Telephony Services \| Telephony Systems \| VoIP

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