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IT Services Outsourcing Reports
 
The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

Improving The MSP Business Model
sponsored by N-able Technologies
EGUIDE: In this expert guide, discover tips on decreasing inefficiency, enhancing your MSP business model, and more.
Posted: 21 Apr 2015 | Published: 21 Apr 2015

N-able Technologies

Extracting the Full Business Value from Cloud Services
sponsored by NaviSite
WHITE PAPER: This white paper proposes that the key to achieving the most value from cloud investments includes considering the impact that they will have throughout an entire organization, and explores real-world customer experiences that examine the true business impact of the cloud.
Posted: 30 Sep 2014 | Published: 30 Sep 2014

NaviSite

From MDM to Automation, CPI Charts Course for Managed Services Success with N-Able
sponsored by N-able Technologies
WHITE PAPER: This case study details how one organization was able to transition from a break-fix model to managed services by leveraging the IT channel's #1 RMM and MSP service automation platform.
Posted: 18 Sep 2014 | Published: 18 Sep 2014

N-able Technologies

G-Cloud Report: Service Specification Approach
sponsored by ComputerWeekly.com
WHITE PAPER: The G-Cloud, Government Applications Store and Data Centre Consolidation Phase 2 programme started on 5 October 2009 and will run till 12 February 2010. The programme comprises seven workstrands and a Programme Office function.
Posted: 21 Oct 2011 | Published: 07 Feb 2011

ComputerWeekly.com

Gartner: Top trends in network outsourcing 2011
sponsored by ComputerWeekly.com
WHITE PAPER: Most organisations had mandates in 2008 and 2009 to freeze or reduce spending on network services to match overall revenue performance, yet end-user requirements for mobility, video and cloud grew.
Posted: 21 Oct 2011 | Published: 02 Feb 2011

ComputerWeekly.com

Security in Public and Private Cloud Infrastructures
sponsored by Joyent
WHITE PAPER: This paper examines the current state of cloud computing security and details common security measures deployed in the industry. It will also detail the Joyent Smart Technology solutions for cloud computing use cases and how Joyent improves cloud security when compared to traditional techniques.
Posted: 12 Aug 2010 | Published: 12 Aug 2010

Joyent

SunGard Cloud Computing: Resiliency is the Key to Success
sponsored by SunGard Availability Services
WHITE PAPER: Welcome to cloud computing. This white paper will briefly explain what cloud computing is, review the facts which underlie the hyperbole, and will consider both the benefits and challenges that it brings to organizations.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

SunGard Availability Services

Building Your Business Case for Best-Practice IT Services Delivery
sponsored by Oracle Corporation
WHITE PAPER: Read this paper for a discussion of TCO components and complexities, as well as cost analysis and business impacts that companies should consider when building a business case. This paper offers tips for assessing the total cost of ownership in delivering best practices through an in-house IT service delivery model.
Posted: 29 Mar 2010 | Published: 15 Jun 2009

Oracle Corporation

IT as a Competitive Weapon: Gain Speed, Agility and Cost Efficiency with Your IT Infrastructure
sponsored by SAVVIS
WHITE PAPER: Uncover the many pressures on the IT infrastructures of financial services organizations today and learn why ridding your organization of the burden may be your key to achieving the agility, speed, and reliability you need from an IT infrastructure.
Posted: 30 Jul 2013 | Published: 30 Dec 2011

SAVVIS
 
 
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