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IT Services Outsourcing Reports
 
Skills and sourcing trends for successful IT strategy
sponsored by ComputerWeekly.com
EBOOK: In this presentation from our CW500 event, Louise McCarthy, director of IT transformation at the European Bank of Reconstruction and Development, shares her experiences of overhauling IT sourcing strategy at major private and public sector organisations.
Posted: 19 Apr 2016 | Published: 19 Apr 2016

ComputerWeekly.com

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management
sponsored by ComputerWeekly.com
WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?
Posted: 21 Oct 2011 | Published: 21 Dec 2010

ComputerWeekly.com

An All-In-One Solution For Better Monitoring, Management And Support
sponsored by Solarwinds N-able
WHITE PAPER: This white paper describes how your IT services  business can provide reliable support, automated maintenance and more with the right tools and software.
Posted: 01 Jun 2015 | Published: 01 Jun 2015

Solarwinds N-able

The CIO's Guide to Mainframes: Evaluating Sourcing Strategies to Mitigate Risk
sponsored by Windsor Group
WHITE PAPER: Discover in this guide how to formulate a sourcing strategy for your mainframe, starting with a baseline to identify how your decisions will affect staff, budgets, compliance, and cost, and align your outcome to current needs and future direction.
Posted: 15 Apr 2016 | Published: 15 Apr 2016

Windsor Group

The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by Solarwinds N-able
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

Solarwinds N-able

Overcoming 5 Roadblocks in your Service Desk Journey
sponsored by Hewlett Packard Enterprise
WHITE PAPER: Did you know that over 85% of Fortune 500 organizations will be unable to exploit Big Data for competitive advantage through 2015? Discover here a cloud-based IT service management solution proven to help you improve customer satisfaction and service quality. Read on to overcome the five most common ITSM service desk roadblocks.
Posted: 01 Apr 2016 | Published: 01 Apr 2016

Hewlett Packard Enterprise

Why ITaaS Might Be the Key to Streamlining and Automating Your Critical Apps and Workloads
sponsored by Dimension Data
WHITE PAPER: This white paper explores an IT as a Service (ITaaS) offering that organizes all resources on and off the cloud into a single management platform.
Posted: 23 Jun 2015 | Published: 23 Jun 2015

Dimension Data

Why IT Needs a Cloud Transformation
sponsored by Dimension Data
RESEARCH CONTENT: This research report delves into the ways IT needs to transform in order to support business growth in the digital market, and how cloud-based infrastructure will be able to handle these accelerating business dynamics.
Posted: 07 Oct 2015 | Published: 07 Oct 2015

Dimension Data

Security and Compliance: Two Must-Haves for Federal Data Center Environments
sponsored by CyrusOne
CASE STUDY: Access this case study to discover how your organization can achieve secure and compliant data center colocation. Read on to meet your evolving data center infrastructure requirements, and deliver the reliability your mission-critical IT environments demand.
Posted: 29 Mar 2016 | Published: 31 Dec 2015

CyrusOne

Hosted, Outsourced, and Cloud Data Centers - Strategies and Considerations for Co-Location Tenants
sponsored by Siemon Company
WHITE PAPER: As more companies look towards collocation/hosted/ and managed services for either their primary data center there are considerations, both short and long term, when selecting a provider.
Posted: 17 Nov 2010 | Published: 17 Nov 2010

Siemon Company
 
 
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