EPP White Papers, Software Downloads, Definition and Webcasts

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May 20, 2013

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EPP Reports

Realizing the True Value of Online Self-Service and E-Billing sponsored by Oracle Corporation PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di... Posted: 16 Jan 2007 \| Published: 01 Aug 2005 TOPICS: Customer Self-Service \| EBPP \| Online Bill Paying Services \| Online Payments \| Payment Processing \| ROI \| Self-Service Applications Software

Developing an Information Strategy in the Financial Services Industry sponsored by Information Builders WHITE PAPER: In this resource, financial services organizations will learn how they can use five key actions to develop a successful information strategy in order to improve processes, boost productivity, enhance decision-making, and more. Posted: 01 May 2013 \| Published: 31 Dec 2012 TOPICS: Business Intelligence \| Business Management \| Business Performance Management \| Business Process Management \| Business Processes \| Data Analytics \| Data Governance \| Data Management \| Data Quality \| Financial Industry Organizations \| Financial Services Industry \| Information Governance \| Information Management \| Productivity

Can Your Business Intelligence Environment Handle Data Growth? sponsored by Information Builders WHITE PAPER: This resource introduces embedded data stores as an answer to your business intelligence (BI) performance problems. Inside, learn how embedded data stores can improve reporting and analytic performance – even in the face of rapidly growing data volumes. Posted: 03 May 2013 \| Published: 31 Dec 2012 TOPICS: Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Data Analytics \| Data Management \| Data Mining \| Data Mining Software \| Information Management

SAP Performance: A solution for Best-in-Class User Experience sponsored by Compuware DATA SHEET: This brief data sheet introduces a performance management strategy for SAP users, providing your organization with end-to-end visibility into user experience and allowing you to identify and mitigate performance problems before they impact your business. Posted: 01 May 2013 \| Published: 30 Jan 2013 TOPICS: Application Life-Cycle Management \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Business Management \| Business Performance Management \| Business Process Management \| Business Process Management Software \| Productivity \| SAP (Product)

Predictive Analytics in Action: Real-World Examples and Advice sponsored by SAS Institute Inc. EBOOK: This expert handbook offers practical advice that will help you successfully plan and manage a predictive analytics program. Inside, discover how you can avoid common pitfalls and challenges and gain the knowledge you need to realize the promise of predictive analytics. Posted: 29 Apr 2013 \| Published: 29 Apr 2013 TOPICS: Analytic Applications Software \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Data Analytics \| Data Mining \| Predictive Analytics \| Predictive Analytics Software

HP Procurement Services: Boost Margins with Proven Global Spending Strategies sponsored by Hewlett-Packard Company WHITE PAPER: This resource explains how outsourcing your procurement activities to a trusted business partner can help you reduce costs, improve productivity, increase compliance, and more. See how you can set the stage for financial success by reading on now. Posted: 28 Mar 2013 \| Published: 31 Aug 2010 TOPICS: Accounting \| Business Management \| Business Process Management \| Business Process Outsourcing \| Financial Applications Software \| Financial Management \| Financial Service Providers \| Financial Services \| Procurement \| Transaction Processing Services

Grow Your Business With Existing Customers sponsored by Citrix Online Go To Meeting WHITE PAPER: This brief by Pamela Slim, award-winning author, shows you how to establish strong customer relationships and then nurture them for the long haul. Posted: 01 Apr 2013 \| Published: 01 Apr 2013 TOPICS: Business Environment \| Business IT Alignment \| Business Management \| Business of Information Technology \| Business Process Management \| Collaboration \| Collaborative Commerce \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software

FAQ: Hadoop for BI and Analytics sponsored by EMC Corporation EGUIDE: Because it's a relatively new technology, Hadoop is surrounded by many myths and most IT professionals have little to no experience with the big data platform. This expert E-Guide aims to dispel common Hadoop misconceptions and offers advice for how to utilize it to drive big data analytics success. Posted: 04 Apr 2013 \| Published: 04 Apr 2013 TOPICS: Apache \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Data Analytics \| Data Governance \| Data Management \| Data Mining \| Data Warehouse Software \| Data Warehouses

SAS/Access to Salesforce for Superior ODBC Integration with SAS sponsored by Progress DataDirect WHITE PAPER: In this tutorial, learn how you can use a Salesforce Open Database Connectivity (ODBC) Driver in conjunction with SAS/Access interface for ODBC in order to enable flexible data integration, easier data access, faster performance, and more. Posted: 02 Apr 2013 \| Published: 31 May 2012 TOPICS: Business Integration \| Business Intelligence \| Business Intelligence Software \| Business Management \| Business Performance Management \| Data Analytics \| Data Governance \| Data Management \| Database Administration \| Database Management \| Database Performance Management \| ODBC

How To Choose Between Generic and Industry-Specific ERP Systems sponsored by Epicor Software Corporation WHITE PAPER: This resource outlines eight tips that can help you simplify the enterprise resource planning (ERP) selection process and choose between a generic and industry-specific ERP platform. Posted: 24 Apr 2013 \| Published: 24 Apr 2013 TOPICS: Business Management \| Business Performance Management \| Enterprise Resource Management \| ERP \| ERP Software \| Industry Organizations \| Manufacturing Systems \| Vendor Selection \| Vendors

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