Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Juggling separate phone systems at each of your business locations is aggravating and unnecessary. By centralizing your communications infrastructure you can stay agile no matter how large your business grows. Access this white paper for seven reasons why it makes sense to centralize your communications.
This white paper outlines the three most important transactional risks to look out for in your organization. Learn how to manage transactional activities in your accounting, ERP, and ecommerce system and make these systems more accessible and affordable.
This Gartner report divulges findings from the latest research on how CIOs are staking out their digital leadership roles, for which one size doesn't fit all. Read on to learn experts' recommendations for clarifying CIOs' new set of responsibilities for the modern era of IT.
This case study outlines how automation of shared business services can lead to increased productivity reduction of penalties and other savings. Learn how your organization can devise your own strategy for automating shared business processes.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines