Your Guide to Troubleshooting VoIP
sponsored by Network Instruments
WHITE PAPER:
Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition.
Posted: 08 Oct 2007 | Published: 01 Oct 2007
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8 Ways On-site Service Can Drive Revenue Now
sponsored by OnForce, Inc.
WHITE PAPER:
Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...
Posted: 15 Jan 2007 | Published: 01 Jan 2007
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Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER:
Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER:
Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007
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Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
sponsored by CA Technologies.
WHITE PAPER:
Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.
Posted: 29 Jul 2008 | Published: 01 Jan 2007
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Is Your Network Ready for VoIP?
sponsored by BlueCoat
WHITE PAPER:
This paper summarizes in question and answer format the many critical factors pertaining to VoIP's viability, regardless of which vendor's IP-PBX system is deployed across the distributed enterprise.
Posted: 20 Apr 2009 | Published: 02 Dec 2008
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Voice and Unified Communication-Enabled Networks: Three Critical Considerations
sponsored by Brocade
WHITE PAPER:
The multi-service, mission-critical, business-enabling campus LAN needs consistent features and service reliability from edge to core. Talk to Brocade and find out how to deploy an extraordinary network for the entire enterprise-converged campus to consolidated data center.
Posted: 09 Feb 2010 | Published: 09 Feb 2010
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Software Education Series Part One: A Guide to Service Catalogues
sponsored by Cherwell
WHITE PAPER:
This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.
Posted: 25 Jan 2013 | Published: 23 Jan 2013
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Don't Miss the Business Continuity Sales Window
sponsored by Datto, Inc.
WHITE PAPER:
Because backup disaster recovery (BDR) technology only reveals its value when things don't go as planned, it can be a tricky sell for IT services firms. Read this white paper to learn a four-step process for engaging clients on this topic and effectively selling them DR/BC products and services.
Posted: 01 Feb 2013 | Published: 01 Feb 2013
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Evaluating ITIL Help Desk/Service Desk Software Top 10 Considerations
sponsored by Cherwell
WHITE PAPER:
This white paper demystifies some of the common misconceptions surrounding help desk software selection. Inside, you'll find the top ten considerations for evaluating a help desk software solution.
Posted: 24 Jan 2013 | Published: 24 Jan 2013
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