For many years, voice over IP (VoIP) has held the promise of enabling the next generation of voice communications within the enterprise. Unfortunately, its adoption has been slowed by the poor performing IP-PBX systems, or by perceptions that VoIP technology is not quite ready for prime time. With a new generation of mature, reliable solutions, VoIP is once again building market momentum. As vendors and customers implement strategies to move from a traditional TDM-based circuit-switched PBX to a converged IP voice and data network, an increasing number of enterprise organizations are trying to understand how their existing network can handle the convergence of voice and data traffic without compromising performance and reliability.

Read this white paper to learn the critical factors pertaining to VoIP's viability.