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When One Unified Communications Tool is not Enough
sponsored by Blue Jeans Network
WHITE PAPER: A recent Wainhouse Research study focuses on organizations that employ Skype for Business (SfB) but have not fully embraced the video conferencing capabilities available, and offers guidance for those seeking to expand these capabilities.
Posted: 07 Jul 2016 | Published: 30 Jun 2016

Blue Jeans Network

Complexity, Tamed: Wipro Protects their Client's Global Voice
sponsored by IR
WHITE PAPER: Wipro was tasked to manage a multi-national company's IP telephony system. Learn what they did to centrally manage their client's unified communications environment for improved control and visibility.
Posted: 17 May 2016 | Published: 17 May 2016

IR

Optimize Multi-vendor Voice and Data Networks for Service Quality, Responsiveness, and Cost of Delivery
sponsored by CA Technologies.
WHITE PAPER: Learn how CA Network and Voice Management solution improves the quality of service, reduces the impact of service disruptions and controls OPEX and CAPEX through better use of resources.
Posted: 29 Jul 2008 | Published: 01 Jan 2007

CA Technologies.

8 Ways On-site Service Can Drive Revenue Now
sponsored by OnForce, Inc.
WHITE PAPER: Innovative service delivery models are creating new revenue opportunity for solution providers. This paper explores tangible ways solution providers can leverage on-site service to expand their businesses, enter new markets, and better serv...
Posted: 15 Jan 2007 | Published: 01 Jan 2007

OnForce, Inc.

Ensuring VoIP Quality at Healthcare Call Centers
sponsored by NetScout Systems, Inc.
CASE STUDY: In this case study, learn how this healthcare insurance provider gained visibility into call noise sources and discovered the origin of their call issues.
Posted: 23 Nov 2015 | Published: 11 Feb 2015

NetScout Systems, Inc.

Continuously Monitor and Manage with Unified Service Monitor
sponsored by Cisco Systems, Inc.
DATA SHEET: Uncover the details of a unified communications solution that will help you easily achieve an effective collaboration experience every time, from any workspace.
Posted: 16 Mar 2012 | Published: 16 Mar 2012

Cisco Systems, Inc.

Troubleshooting VoIP
sponsored by SUSE
WEBCAST: Sign up now for VoIP in Action—a series of webinars presented by our product pros and designed specifically for organizations who are planning or piloting a VoIP deployment.
Posted: 09 Aug 2006 | Premiered: Aug 25, 2004

SUSE

Your Guide to Troubleshooting VoIP
sponsored by Network Instruments
WHITE PAPER: Having the right tools and metrics and knowing how to use them is critical to the creation and health of your VoIP network. Read this white paper that provides all the information you will need to have a smooth VoIP transition.
Posted: 08 Oct 2007 | Published: 01 Oct 2007

Network Instruments

Voice Architectures and Deployment Models
sponsored by Global Knowledge
WHITE PAPER: Telephony design requires a solid understanding of the drivers for Voice over IP, corporate policies for infrastructure design, and telephone components.
Posted: 10 Dec 2008 | Published: 10 Dec 2008

Global Knowledge

Navigating a New Generation of Conference Phone Solutions - A guide to selecting the right conferencing solution for different room environments
sponsored by Polycom, Inc.
WHITE PAPER: Read this white paper to gain insight into voice conferencing complexities and the benefits that new equipment provides.
Posted: 10 Oct 2007 | Published: 01 Oct 2007

Polycom, Inc.
 
 
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