Service Level Agreements Management Services White Papers

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May 26, 2012

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Service Level Agreements Management Services

Service Level Agreements Management Services White Papers (View All Report Types)

How to Choose a Managed Network Services Provider sponsored by MegaPath Inc. WHITE PAPER: Managing your network is no easy task, hence the reason managed service providers (MSPs) exist. In this resource, explore the advantages of outsourcing to an MSP and best practices for finding the right MSP for your organization. Posted: 23 May 2012 \| Published: 23 May 2012 TOPICS: Management Service Providers \| Network Best Practices \| Network Management \| Network Management Services \| Network Monitoring \| Network Security \| Network Traffic Analysis \| Network Traffic Management \| Networking \| Outsourcing \| Remote Access Security \| Remote Network Management \| Remote Offices \| Remote Users \| SLA \| SLA Management Services \| WAN

Getting to the Root cause of Network and Application Issues sponsored by Fluke Networks WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before. Posted: 23 Mar 2012 \| Published: 23 Mar 2012 TOPICS: Application Monitoring \| Application Performance Management \| Applications Management \| Network Management \| Network Management Protocols \| Network Management Software \| Network Managers \| Network Monitoring \| Network Monitoring Software \| Network Performance \| Network Performance Management Software \| Networking \| SLA \| SLA Management Services \| SNMP \| Tablet PC

Meeting & Managing Your Recovery Time and Recovery Point Objectives/SLA’s sponsored by CA ARCserve WHITE PAPER: Creating solid SLAs will let you save the day when the unexpected happens — and keep aggressive users at bay with a set of written expectations. Check out this brief white paper to learn how to build a better SLA for your organization. Posted: 01 May 2012 \| Published: 01 May 2012 TOPICS: Data Recovery \| Data Security \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Downtime \| Service Level Management \| SLA \| SLA Management Services

The Business Value of Post Warranty Contracts sponsored by Hewlett-Packard Company WHITE PAPER: Support contracts are becoming crucial aspects of IT management as IT environments are becoming increasingly sophisticated. Examine the trends propelling the support services market, and discover the importance of continuing post-warranty support. Posted: 26 Apr 2012 \| Published: 26 Apr 2012 TOPICS: Business Process Management \| Data Center Management \| IT Management \| IT Management Services \| IT Managers \| SLA Management Services \| Systems Management \| Systems Management Services

Enterprise Management Associates Cloud APM Radar Report sponsored by Hewlett-Packard Company WHITE PAPER: Read this paper to get an understanding of the application performance management (APM) challenges specific to public, private and hybrid clouds, and view analyses of solutions designed to address them. Learn how to gain a comprehensive view of your cloud applications so you can ensure the highest possible service levels. Posted: 27 Apr 2012 \| Published: 27 Apr 2012 TOPICS: Application Performance Management \| Application Performance Management Software \| Hybrid clouds \| Infrastructure as a Service (IaaS) \| Private Cloud \| Private cloud computing \| Public Cloud \| Public cloud computing \| Service Level Management \| SLA \| SLA Management Services

IT Companies grow using GFI MAX Remote Management system sponsored by GFI MAX WHITE PAPER: Access this white paper to learn process of moving from a break/fix model to managed services. Discover how managed services can provide your organization with stable revenue and opportunity for growth. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Channel Management \| Channel Management Software \| Customer Service \| Customer Service Best Practices \| IT Best Practices \| IT Management \| IT Management Services \| IT Service Management \| Management Service Providers

The Business Value of Adopting Advanced Support Tools and Utilities sponsored by Hewlett-Packard Company WHITE PAPER: Discover the obstacles associated with supporting advanced technology in complex IT environments. Review what you should look for when considering support features and deliverables, and learn how specific support tools can enable improved problem resolution and minimize downtime. Posted: 26 Apr 2012 \| Published: 26 Apr 2012 TOPICS: Business Process Management \| Business Process Outsourcing \| CIOs \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Management

The Total Economic Impact of the Dell Virtual Integrated System (VIS) Portfolio sponsored by Dell, Inc. and Intel WHITE PAPER: This white paper showcases an automated self-service technology that allows authorized users to deploy and monitor resources while improving response time and control. Learn more about this technology and the quantifiable benefits you can expect to see after implementing it. Posted: 08 Dec 2011 \| Published: 08 Dec 2011 TOPICS: Data Center Management \| IT Managers \| IT Systems \| Systems Maintenance \| Systems Management \| Systems Management Services \| Systems Management Software \| Systems Operations

Optimizing Service Delivery in the Cloud sponsored by CA Technologies. WHITE PAPER: Effective IT service delivery is critical for any business to run smoothly, however, many organizations are finding that this can be challenging in a cloud environment. This white paper offers key tips on how to overcome this issue and ensure optimal performance of your IT environment by leveraging new, advanced service assurance solutions. Posted: 07 May 2012 \| Published: 07 May 2012 TOPICS: Application Performance Management \| Cloud Computing \| Cloud Management \| IT Management \| IT Management Services \| IT Service Management \| IT Services

8 Reasons to Embrace Converged Infrastructures sponsored by HP & Intel WHITE PAPER: This book will help you understand why infrastructure convergence has been widely accepted as the optimal approach for simplifying and accelerating your IT to deliver services at the speed of business while also shifting significantly more IT resources from operations to innovation. Posted: 15 Nov 2011 \| Published: 15 Nov 2011 TOPICS: Converged Networks \| Data Center Management \| Data Centers \| Server Management \| Server Virtualization \| Systems Management \| Systems Management Services

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