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Service Level Agreements Management Services Reports
 
Mid-Size Bank Migrates Critical Workload Tools into Centralized Solution
sponsored by CA Technologies.
CASE STUDY: This use case explores how Banco Mercantil do Brasil, a mid-sized retail bank, leveraged an integrated automation ESP tool to streamline its workload and increase productivity.
Posted: 08 Jul 2015 | Published: 31 Jul 2014

CA Technologies.

Red Hat ROI Analysis: Red Hat JBoss Enterprise Application Platform
sponsored by Red Hat
WHITE PAPER: Only a subscription to JBoss Enterprise Application Platform (EAP) meets the demanding requirements for mission-critical applications and includes the assurance of service-level agreement (SLA)-based support, patches, updates, and multi-year maintenance policies. Access this white paper for an ROI analysis of JBoss EAP.
Posted: 28 Jul 2015 | Published: 31 Aug 2014

Red Hat

Driving the SLM process in ITIL: Why it should be your priority
sponsored by CA Technologies.
WEBCAST: The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Posted: 08 Dec 2011 | Premiered: Dec 8, 2011

CA Technologies.

Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011

IBM

The Lucky 7 System i Resources
sponsored by Help/Systems
WHITE PAPER: Robot/CONSOLE©, the System i™ message management and resource monitoring software, can make you and your critical IBM i resources very lucky. With automatic resource monitoring, proactive checking keeps resources running and helps them avoid the unlucky Service Level Agreement (SLA) meeting.
Posted: 03 May 2010 | Published: 03 May 2010

Help/Systems

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

Tenzing Resource Center
sponsored by Tenzing Managed IT Services
RESOURCE CENTER: Welcome to Tenzing's new Managed Hosting Resource Center. Tenzing's resource center provides information such as news articles, white papers, and webinar broadcasts concerning managed hosting services from in-house and third-party sources that can help you make the right hosting choices for your organization.
Posted: 29 Jun 2010 | Published: 29 Jun 2010

Tenzing Managed IT Services

Avoid the Pitfalls of SLA Management: A Lesson for SaaS Providers
sponsored by Tenzing Managed IT Services
WHITE PAPER: Service Level Agreement (SLA)  management is a challenging part of delivering business services over the internet. Read this whitepaper to learn the importance of proper SLA management practices, and how the success of a SaaS company depends on it.
Posted: 28 Jun 2010 | Published: 28 Jun 2010

Tenzing Managed IT Services

Cloud SLAs: Defining the Right Requirements Up Front
sponsored by Hewlett-Packard Company
EGUIDE: This expert e-guide explores essential factors to consider when evaluating a cloud service provider. Discover what to look for and how to voice your requirements up front to ensure you get the most from your cloud environment.
Posted: 13 Jun 2012 | Published: 13 Jun 2012

Hewlett-Packard Company

Presentation Transcript: Is SaaS the Future of Enterprise Security?
sponsored by Webroot
PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
Posted: 04 Jun 2009 | Published: 04 Jun 2009

Webroot
 
 
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