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Service Level Agreements Management Services

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Service Level Agreements Management Services Reports
 
CW Buyer's Guide: Outsourcing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.
Posted: 17 Jul 2012 | Published: 05 Jul 2011

ComputerWeekly.com

ROI Analysis: Red Hat Jboss BPM Suite 6 Versus Community Projects
sponsored by Red Hat
WHITE PAPER: This white paper explains how moving from jBPM and Drools to JBoss BPM Suite can result in a significant return on investment. Read now to learn about JBoss BPM Suite features.
Posted: 30 Jul 2015 | Published: 31 Mar 2014

Red Hat

Driving the SLM process in ITIL: Why it should be your priority
sponsored by CA Technologies.
WEBCAST: The notion of service level management is fundamental to business success. Why? Because service level management drives customer satisfaction and retention. In this webcast, learn how to meet SLAs through different strategies such as testing, quality control and capacity management.
Posted: 08 Dec 2011 | Premiered: Dec 8, 2011

CA Technologies.

Optimizing Citrix XenApp High Availability - A New Approach
sponsored by Marathon Technologies
WHITE PAPER: Many businesses today are delivering applications to users as an on-demand service. This reduces the cost of application management and can improve application and data security. This white paper explores what availability really means, and how availability correlates to RTO and RPO baselines.
Posted: 10 Sep 2009 | Published: 10 Sep 2009

Marathon Technologies

Catholic Health East Improves Problem Resolution with CA Oblicore Guarantee
sponsored by CA Technologies.
CASE STUDY: Read this case study to learn how CA Oblicore Guarantee helped Catholic Health East improve IT service levels, simplify reporting and increase 40 percent in problem resolution compliance.
Posted: 19 Oct 2010 | Published: 19 Oct 2010

CA Technologies.

Tenzing Resource Center
sponsored by Tenzing Managed IT Services
RESOURCE CENTER: Welcome to Tenzing's new Managed Hosting Resource Center. Tenzing's resource center provides information such as news articles, white papers, and webinar broadcasts concerning managed hosting services from in-house and third-party sources that can help you make the right hosting choices for your organization.
Posted: 29 Jun 2010 | Published: 29 Jun 2010

Tenzing Managed IT Services

Getting to the Root cause of Network and Application Issues
sponsored by Fluke Networks
WHITE PAPER: Learn about a tablet-based approach for troubleshooting network and applications issues that helps you get to the root cause faster and more effectively than ever before.
Posted: 23 Mar 2012 | Published: 22 Mar 2012

Fluke Networks

SLAs Key to Ensuring Reliable Cost-Efficient Cloud Services
sponsored by Kaseya International Limited
EGUIDE: In this expert guide, our editors examine SLAs in the era of cloud computing to help readers understand their use and a comprehensive analysis on drafting a proper SLA for your business needs,
Posted: 13 Sep 2011 | Published: 13 Sep 2011

Kaseya International Limited

CA Business Service Insight for Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details an automated service level management solution that will save on cost and improve customer relations.
Posted: 15 Nov 2013 | Published: 18 Nov 2011

CA Technologies.

The Total Economic Impact of CA Technologies’ Business Service Insight Solution
sponsored by CA Technologies.
WHITE PAPER: Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.
Posted: 08 Dec 2011 | Published: 07 Dec 2011

CA Technologies.
 
 
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