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Service Level Agreements Management Services Reports
 
CW Buyer's Guide: Outsourcing
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This in-depth buyer's guide, assesses the trends in outsourcing, the options for small and medium sized companies and the role of governance.
Posted: 17 Jul 2012 | Published: 05 Jul 2011

ComputerWeekly.com

MicroScope August 2011: A special issue examining the cloud and the prospects for the channel
sponsored by MicroScope
EGUIDE: The cloud is a buzzword that crops up in almost every channel conversation but with questions still to be answered around the assistance vendors have given to resellers and the direction distributors are taking we provide some insight and analysis of the current views of just what the hosted option means for the channel.
Posted: 12 Aug 2011 | Published: 12 Aug 2011

MicroScope

The Total Economic Impact of CA Technologies’ Business Service Insight Solution
sponsored by CA Technologies.
WHITE PAPER: Read this study conducted by Forrester Consulting on behalf of CA Technologies, you learn about the ROI impact of a SLA management platform that offers features for data metrics, automation, performance monitoring, and more.
Posted: 08 Dec 2011 | Published: 07 Dec 2011

CA Technologies.

Rising Above the Competition as a Cloud Services Provider: Five Effective Steps for Claiming Your Share of the Pie
sponsored by CA Technologies.
WHITE PAPER: Learn how you can rise above the competition as a cloud provider, especially by using the five key steps outlined in this resource.
Posted: 06 Apr 2012 | Published: 06 Apr 2012

CA Technologies.

Tenzing Resource Center
sponsored by Tenzing Managed IT Services
RESOURCE CENTER: Welcome to Tenzing's new Managed Hosting Resource Center. Tenzing's resource center provides information such as news articles, white papers, and webinar broadcasts concerning managed hosting services from in-house and third-party sources that can help you make the right hosting choices for your organization.
Posted: 29 Jun 2010 | Published: 29 Jun 2010

Tenzing Managed IT Services

Presentation Transcript: Is SaaS the Future of Enterprise Security?
sponsored by Webroot
PRESENTATION TRANSCRIPT: This presentation transcript discusses how The Web has become a primary attack vector most businesses are not yet prepared for. Compliance and data leakage are a growing concern, and the economic downturn is causing every organization to re-evaluate its spending on personnel and IT resources and how SaaS may just be the answer to these
Posted: 04 Jun 2009 | Published: 04 Jun 2009

Webroot

CA Business Service Insight for Service Level Management
sponsored by CA Technologies.
WHITE PAPER: This white paper details an automated service level management solution that will save on cost and improve customer relations.
Posted: 15 Nov 2013 | Published: 18 Nov 2011

CA Technologies.

Happy Customers Through High-Performing Service Level Agreements (SLAS)
sponsored by IBM
EGUIDE: This e-guide covers adoption, reporting and measuring productivity with application lifecycle management (ALM). Inside, find recommendations on best practices and tools to smooth your organization’s transition to ALM.
Posted: 28 Nov 2011 | Published: 07 Nov 2011

IBM

The Critical Role of the Network in Supporting Cloud-Based Solutions
sponsored by Cisco Systems, Inc.
WHITE PAPER: This paper focuses on how a communication service provider (CSP) can leverage the investment it has made in deploying a next generation network (NGN) to capitalize on the growing market for Software-as-as-Service (SaaS) solutions.
Posted: 23 Nov 2011 | Published: 23 Nov 2011

Cisco Systems, Inc.

IDC: Gaining Business Value through IT Services Management
sponsored by Hewlett-Packard Company
WHITE PAPER: IT organizations are continuously working to improve IT operations and to better align IT with business needs. Read about three HP customers that are implementing solutions that improve IT compliance, increase ROI and support higher availability.
Posted: 03 Oct 2006 | Published: 01 Feb 2006

Hewlett-Packard Company
 
 
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