IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

Automatic Call Distributor Systems

RSS Feed    Add to Google    Add to My Yahoo!
Automatic Call Distributor Systems White Papers (View All Report Types)
 
Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

5 Pillars of API Management with CA Technologies
sponsored by CA Technologies.
WHITE PAPER: View this white paper to learn about each of the 5 pillars API management.
Posted: 10 Jun 2015 | Published: 31 Dec 2014

CA Technologies.

Are You Getting the Most from Your Communications?
sponsored by Vodafone/Cisco
WHITE PAPER: Access this white paper and learn how the Vodafone One Net Enterprise Cloud solution can modernize your communications.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

Vodafone/Cisco

Unified Communications & Collaboration: Empowering a Mobile Workforce
sponsored by NEC
WHITE PAPER: Access this white paper now and learn how unified communications and collaboration solutions can cut costs and improve your business processes and productivity at the same time.
Posted: 01 Jul 2015 | Published: 31 Dec 2014

NEC

Voice and SMS Customer Interactions: Unified Communications does it all
sponsored by ThinkingPhones
WHITE PAPER: This brief white paper discusses the shift from voice to SMS and how SMS can be easily integrated into a business.
Posted: 17 Mar 2015 | Published: 01 Jan 2015

ThinkingPhones

The Importance of Proactive Network Management in Skype for Business
sponsored by Nectar Corp
WHITE PAPER: Access this white paper to learn all about the Skype for Business platform, the challenges it brings in network maintenance and operations, and the types of capabilities IT departments need to ensure the network meets user expectations for full productivity benefits.
Posted: 22 Jul 2015 | Published: 22 Jul 2015

Nectar Corp

Navigating the Multi-Vendor UC World with Unified Communications Software-Defined Networks
sponsored by Nectar Corp
WHITE PAPER: Access this white paper to discover how to navigate the complicated world of UC vendors while unifying offerings with software-defined networks to fulfill the UC promise.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

Nectar Corp

Collaboration Is the next Game Changer in Customer Service
sponsored by Cisco
WHITE PAPER: This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Posted: 12 Jun 2014 | Published: 12 Jun 2014

Cisco

Solution Brief: End-to-End Service Management for Unified Communications
sponsored by Riverbed Technology, Inc.
WHITE PAPER: When deciding on a complex Unified Communications solution, it's important to choose one that will provide complete service management during new deployments and support for all ongoing operations throughout your company's communication system.
Posted: 30 Jul 2014 | Published: 31 Dec 2013

Riverbed Technology, Inc.
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement