Automatic Call Distributor Systems

VIRTUAL ENVIRONMENT: This interactive resource examines an advanced cloud monitoring tool designed to help you gain visibility into your cloud infrastructure through innovative health dashboards and analytics. Explore the features and benefits, hear what the experts are saying and view a brief product demo of this platform in action.

Posted: 03 May 2013 | Premiered: 03 May 2013

TRIAL SOFTWARE: Download this report to discover a three-step process for creating holistic communications across teams, technologies, and mediums, including how to foster cross-channel interaction between departments, create a cohesive communications strategy and more.

Posted: 04 Apr 2013 | Premiered: 04 Apr 2013

VIRTUAL ENVIRONMENT: This series of quick videos describe how one organization used an integrated solution for Application Portfolio Management in order to evolve their core IT systems towards modern architectures and technologies while also reducing costs. Tune in now to learn more.

Posted: 27 Feb 2013 | Premiered: 27 Feb 2013

VIDEOCAST: This brief video details how one large company easily directs a large volume of phone calls on a daily basis using Avaya's unified communications system.

Posted: 13 Sep 2011 | Premiered: Sep 13, 2011

VIDEOCAST: Cisco Unified Communications Manager Business Edition 6000 delivers the superior performance, system redundancy, and broad application integration you need. Ideally suited to businesses with 100 to 1000 employees, it's an ideal choice when migrating from analog, digital, or hybrid-PBX phone systems.

Posted: 28 Oct 2011 | Premiered: Oct 28, 2011

PODCAST: A Social Business enables its employees – and customers – to more easily find the information and expertise they seek. Access this podcast series for an in-depth guide to establishing a Social Business for real-time communication and collaboration.

Posted: 16 Nov 2011 | Premiered: Nov 16, 2011

WEBCAST: Listen to this webcast to learn about a complete software solution that can support Performance Management, extended Business Intelligence, Collaboration and Communication while maximizing all of Microsoft and Tagetik technology frameworks.

Posted: 23 Jun 2010 | Premiered: Jun 22, 2010

SOFTWARE DOWNLOAD: Try IBM® Rational® System Architect® V11.3, which enables business managers and IT professionals to plan, model, and execute changes to improve their business strategy and process as well as the IT systems and infrastructure that support them, enabling successful enterprise planning and transformation.

Posted: 04 Nov 2009 | Premiered: 04 Nov 2009

SOFTWARE DEMO: This video shows how IBM’s Integrated Service Management for CSPs is a highly scalable solution that improves visibility, control and automation across your business.

Posted: 26 Oct 2010 | Premiered: 22 Oct 2010

TRIAL SOFTWARE: IBM Lotus Notes and Domino Administrator clients nurture communication and real-time connections to form the backbone of a simplified, security-rich, and real-time work environment designed to foster an increase in knowledge sharing, business insight and productivity.

Posted: 09 Jun 2011 | Premiered: 09 Jun 2011