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SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

The Insecurity of Network-Connected Printers: Address Hardcopy Document Security
sponsored by HP Limited
WHITE PAPER: In this exclusive report, you will examine the risks dredged up by insecure printers and other peripheral devices in your business, as well as discover several best-in-class action strategies and practices for addressing end-point device and hardcopy document security.
Posted: 12 Jan 2016 | Published: 31 Oct 2015

HP Limited

How to Secure Your Ecosystem of Cloud-Based Apps
sponsored by MobileIron
WHITE PAPER: Most large organizations deploy or intend to deploy a broad range of mobile apps to their employees. This white paper reviews one app security model and how it can be leveraged to secure cloud-based productivity suites on mobile devices.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Reap the Benefits of Increased Productivity By Connecting Mobile Employees
sponsored by Vodafone
WHITE PAPER: In this solution brief, you will learn how to unlock the value of mobile UC and deliver better operational agility, improved customer engagement, and enhanced employee connectivity. Access this brief now to simplify your collaboration landscape.
Posted: 20 Nov 2015 | Published: 20 Nov 2015

Vodafone

Exclusive E-Guide: The Advantages of Hosted Unified Communications and Hosted IP
sponsored by Carousel Industries
EGUIDE: In this exclusive e-guide, you will learn why more organizations are deploying hosted IP telephony and UCC services to reap the benefits of the cloud. Read on now to discover the boons of Unified Communications as a Service (UCaaS), and key into the 5 main advantages of UCaaS over on-premises deployments in the new IT reality.
Posted: 16 Nov 2015 | Published: 16 Nov 2015

Carousel Industries

Real-Time Enterprise Linux: Ensure Consistent Response Times with a Mature Platform
sponsored by Red Hat
DATA SHEET: In this data sheet, you will learn how to utilize a real-time computing platform to ensure the highest levels of predictability—and low-latency response times—for your deadline-oriented apps and time-sensitive workloads. Read on to access the reliability and scalability of Linux.
Posted: 19 Jan 2016 | Published: 31 Dec 2015

Red Hat

Sensible one-page thoughts on performance: The position of IT
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: Ludo Houdenaert, an independent management consultant, offers his thoughts on where companies should position IT in their organisations.
Posted: 08 Dec 2015 | Published: 08 Dec 2015

ComputerWeekly.com
 
 
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