IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

Automatic Call Distributor Systems

RSS Feed    Add to Google    Add to My Yahoo!
Automatic Call Distributor Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

The Changing Face of Unified Communications
sponsored by NEC
WHITE PAPER: Download and discover the key emerging technologies in the UC market and learn how you can keep up with trends to enhance customer engagement in mobile business.
Posted: 01 Jul 2015 | Published: 01 Jul 2015

NEC

SIP Trunking or Hosted Telephony: Which Should You Deploy?
sponsored by XO Communications
WHITE PAPER: In this expert guide, UC guru Michael Bradenburg walks you through the process of determining whether SIP trunking or hosted telephony is right for you.
Posted: 08 Jun 2015 | Published: 08 Jun 2015

XO Communications

Cisco Collaboration Certifications Overview
sponsored by Global Knowledge
WHITE PAPER: Access this white paper to learn how the Cisco training courses delivered by Global Knowledge are changing to provide hands-on experience with new collaborative capabilities to teach IT professionals everything there is to know about this new approach to communications.
Posted: 07 Jul 2015 | Published: 07 Jul 2015

Global Knowledge

Empowering Customers with 'People-Centric IT'
sponsored by RES Software
VIDEO: The following resource introduces RES IT Store, an IT service delivery platform that can allow businesses to deliver services to both users and IT by giving users an easy-to-use, self-service IT portal where they can interact with IT without delay, and while allowing the delivery of services when needed without manual intervention.
Posted: 05 Jun 2015 | Premiered: 05 Jun 2015

RES Software

How SIP for Enterprise Powers Unified Communications
sponsored by XO Communications
WHITE PAPER: Download and discover everything you need to know about session initiation protocol (SIP) trunking – your answer to an easier transition from distributed voice network to centralized, cost effective VoIP solution.
Posted: 28 May 2015 | Published: 26 Dec 2014

XO Communications

Mobile Call Recording: Are You Complying or Compromising?
sponsored by Smart Numbers
WHITE PAPER: Access this white paper now to learn why implementing a business call recording policy is essential to corporate protection and how to deploy a solution that is simple, effective, and affordable.
Posted: 21 May 2015 | Published: 21 May 2015

 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement