IT Systems  >   Communications Systems  >   Telecommunications Systems  >   Telephony Systems  >  

Automatic Call Distributor Systems

RSS Feed    Add to Google    Add to My Yahoo!
Automatic Call Distributor Systems Reports
 
SIP contact centers: Key benefits and potential challenges
sponsored by SearchSecurity.com
EGUIDE: Learn how Session Initiation Protocol (SIP), unified communications (UC) and contact centers fit hand in hand in this e-guide from SearchUnifiedCommunications.com.
Posted: 24 Feb 2012 | Published: 24 Feb 2012

SearchSecurity.com

Consolidation 2.0: Consolidation Trends in Contact Center Technologies and Operations
sponsored by CosmoCom, Inc.
WHITE PAPER: This white paper explains the benefits of Consolidation 2.0 and shows how it best meets the demands of today's global business environment.
Posted: 27 May 2008 | Published: 01 Jan 2008

CosmoCom, Inc.

Extra Space Storage Dials Up Sales with inContact & Salesforce CRM
sponsored by inContact
CASE STUDY: This paper describes the benefits Extra Space Storage experienced by combining inContact’s on-demand platform and integrated with customer CRM software from salesforce.com. Read on to learn more about these benefits and learn how your company can experience the same results.
Posted: 11 Oct 2010 | Published: 11 Oct 2010

inContact

Finally, a Simple Way to Deploy a Customer Contact Center
sponsored by Contactual (Now 8x8, Inc.)
WHITE PAPER: The goal of customer interaction is to provide consistent and efficient service across all areas of customer contact channels. In this paper we examine two alternatives: building a contact center in-house versus using an online service such as Contactual OnDemand Contact Center to interact efficiently with customers.
Posted: 11 Feb 2010 | Published: 11 Feb 2010

Contactual (Now 8x8, Inc.)

Cloud Computing & Mobile Technologies: Giving Government an Extra Dimension
sponsored by OpenText
WHITE PAPER: View this white paper to examine the steps to implement and initiate to secure clod and mobile strategies. Discover how these leveraging these disruptive services can help to better serve citizens who desire on-demand service. Read on to learn how your government organization can benefit from new channels.
Posted: 18 Dec 2014 | Published: 26 Nov 2013

OpenText

How to Use Personal UC to Drive Competitive Advantage
sponsored by ShoreTel
WEBCAST: View this webcast to learn how ShoreTel cloud applications can make your company more efficient.
Posted: 13 Mar 2015 | Premiered: Mar 13, 2015

ShoreTel

How a Cloud Phone System Benefits Multi-Site Businesses
sponsored by RingCentral
WHITE PAPER: This white paper explains how you can cure your communications headaches with the cloud.
Posted: 25 Mar 2015 | Published: 05 Dec 2014

RingCentral

Create brand evangelists with CNAM
sponsored by Flowroute
WHITE PAPER: Read this white paper now to discover how you can boost sales with something as easy as improving your caller ID presence.
Posted: 11 Mar 2015 | Published: 31 Dec 2014

Flowroute

Case Study: Upgrading Your Network with a True DDI Solution
sponsored by Efficientip
CASE STUDY: This case study explains how De Montfort University replaced its traditional setup with a new, full DDI solution, and explains how your enterprise can upgrade to a fully functional, easy-to-use, cost-effective system without all of the hassle.
Posted: 24 Mar 2015 | Published: 24 Mar 2015

Efficientip

Social Software Vendor Analysis: Microsoft vs. Jive
sponsored by IT Central Station
ESSENTIAL GUIDE: Is your organization planning on buying social software in the near future? IT Central Station's guide, Social Software Vendor Analysis: Microsoft vs. Jive can help you make the most informed purchasing decisions. This guide provides first hand user reviews and experiences of top enterprise level social software vendors and their products.
Posted: 08 Dec 2014 | Published: 08 Dec 2014

 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2015, TechTarget | Read our Privacy Statement