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IT Management >
IT Service Centers >
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ALSO CALLED:
Call Centres
DEFINITION: An inbound call center is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A call center may handle either only inbound or outbound calls or might deal with a combination of the two.
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Call Centers Multimedia
(View All Report Types)
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1 Match
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Octel Dies in 2014, What’s Next?
sponsored by AVST
VIDEO:
Discover how you can enjoy all the benefits of a next-generation unified communications system, all while protecting your current TDM and IP-PBX telephony infrastructure.
Posted: 29 Mar 2013 | Premiered: 25 Jan 2013
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