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IT Management >
IT Service Centers >
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ALSO CALLED:
Call Centres
DEFINITION: An inbound call center is one that exclusively or predominately handles inbound calls (calls initiated by the customer) rather than outbound calls. A call center may handle either only inbound or outbound calls or might deal with a combination of the two.
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Call Centers IT Downloads
(View All Report Types)
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5 Matches
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Active Administrator™, Version 5.6.1
sponsored by ScriptLogic Corporation
TRIAL SOFTWARE:
Active Administrator™ is a comprehensive and proactive Active Directory management solution. Active Administrator provides four powerful integrated AD management features within one console, including centralized event auditing and reporting, back-up and recovery, Group Policy offline editing and rollback, and simplified delegation of AD rights.
Posted: 01 Jan 2011 | Premiered: 01 Jan 2011
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Free tool to evaluate the performance of your distributed IT infrastructure
sponsored by Hewlett-Packard Company
TRIAL SOFTWARE:
HP's SiteScope 10.1 MLU SW E-Media solution allows organizations to maintain the availability and performance of their IT infrastructure while lowering the total cost of ownership to a central server. Download this evaluation now.
Posted: 16 Jul 2010 | Premiered: 16 Jul 2010
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How to successfully consolidate your Windows environment
sponsored by Hewlett-Packard Company
TRIAL SOFTWARE:
HP's Operations Manager 9.00 for Windows allows your organization to spend more time on strategic initiatives by using consolidated infrastructure monitoring tools. Download this evaluation copy and get a hands-on example of how this software works.
Posted: 16 Jul 2010 | Premiered: 16 Jul 2010
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IT Download: LogMeIn Rescue and LogMeIn Rescue + Mobile
sponsored by LogMeIn, Inc.
TRIAL SOFTWARE:
Download your free trial of a software that tackles the issues of delivering efficient, effective IT support to employees – remote or onsite – and customers using disparate computing platforms and mobile devices.
Posted: 27 Jan 2012 | Premiered: 27 Jan 2012
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Top benefits of automating your IT services
sponsored by Hewlett-Packard Company
TRIAL SOFTWARE:
Access this exclusive resource to discover a software that can help you reduce the time, cost and risk associated with managing your IT operations by automating your IT processes.
Posted: 06 Jul 2011 | Premiered: 06 Jul 2011
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