The 3 Core Components of BMC Helix
sponsored by BMC
PRODUCT OVERVIEW:
Both internal and external service management strategies are in the midst of a substantial paradigm shift thanks to the growing viability of cognitive technology and automation. Inside, dive into the three core elements that comprise a modern cognitive service management strategy.
Posted: 16 Jul 2019 | Published: 16 Jul 2019
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Europe IT Priorities 2018
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide we feature an analysis of the findings of a Computer Weekly/Tech Target pan-European survey of nearly 2000 IT decision makers.
Posted: 17 Apr 2018 | Published: 17 Apr 2018
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Evolving to Hybrid Cloud for a Digital-First Business
sponsored by Intel
RESOURCE:
Jump into this article to learn about the critical business use cases of hybrid cloud, including heightened IT service delivery, streamlined development workflows, and more.
Posted: 04 Mar 2019 | Published: 04 Mar 2019
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Infographic: 2019 IT Priorities - APAC
sponsored by ComputerWeekly.com
EGUIDE:
This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC.
Posted: 07 Aug 2019 | Published: 08 Aug 2019
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CW Middle East ezine July 2018
sponsored by ComputerWeekly.com
EZINE:
What more does a region need to be recognised as a technology leader than its very own valley, of the silicon variety? Where once only oil flowed down Saudi Arabia's economic valleys, tech has now taken a grip. Read in this issue about the country's ambitions in the tech sector.
Posted: 09 Jul 2018 | Published: 12 Jul 2018
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Enterprise Service Management, Q4 2019
sponsored by Atlassian
ANALYST REPORT:
Inside this Forrester analysis, find out how the top 15 enterprise service management providers stack up against each other in Q4 2019. Using 23 unique evaluation criteria, learn how each provider matches up against common infrastructure and operations demands.
Posted: 18 Oct 2019 | Published: 10 Oct 2019
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Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER:
New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019
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Pricing IT Services: A Complete E-book
sponsored by ConnectWise
EBOOK:
In this e-book, you'll learn how to calculate your full hourly overhead in 3 steps–so you can set the right price for your IT services. View it here to get started.
Posted: 05 Mar 2019 | Published: 31 Dec 2018
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The Journey Towards Digital Transformation
sponsored by ServiceNow
VIDEO:
Most organizations are trying to figure out how to get results from digital transformation. The issue is that transformation is a journey, not a destination. Find out how CEMEX, a global leader in the building materials industry, is successfully navigating their journey to more efficient back‑office processes.
Posted: 26 Jan 2018 | Premiered: 19 Jan 2018
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Dramatically Improve Service Availability
sponsored by ServiceNow
WHITE PAPER:
Highly available business services rely on modern IT operations management (ITOM). What does that look like? This e-book can help you identify where availability challenges exist and improve your ability to analyze, prevent, and address problems before they occur.
Posted: 25 Jan 2018 | Published: 27 Oct 2016
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