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5 Reasons to Make Virtual Support Agent Adoption a Priority
sponsored by Serviceaide
WHITE PAPER: Inside, find a list of five reasons to consider a virtual support agent, including improved service user experiences, increased automation opportunities, and more.
Posted: 03 May 2019 | Published: 03 May 2019

Serviceaide

Finding Your Way Forward in Uncertain Times
sponsored by Aruba Networks
EBOOK: So many businesses are performing damage control these days. Plans of digital transformation have pivoted to those of business continuity to ensure smooth and secure operations. However, you still have to move forward, and this can be easier said than done. View this e-book to see how Aruba and HPE Financial Services may be able to help.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Aruba Networks

ITSM and Digital Transformation – Where Are We?
sponsored by Serviceaide
WEBCAST: Hear from ITSM and IT automation experts as they discuss the impending evolution of ITSM under the pressures of digital transformation – and how technology like AI, machine learning, and process automation will become crucial to a successful IT service strategy.
Posted: 17 Jun 2019 | Premiered: Nov 27, 2018

Serviceaide

CW Nordics February 2019
sponsored by ComputerWeekly.com
EZINE: In this ezine, we look at how digital transformation is shaking up the Nordic region and placing CIOs at the forefront of the social and economic changes that come with it. Norway, Denmark, Sweden and Finland are all heading in the same direction at pace and it appears this move is being fuelled by more traditional businesses.
Posted: 15 Feb 2019 | Published: 21 Feb 2019

ComputerWeekly.com

Visibility to Containers: Measurable outcomes from CMDB
sponsored by ServiceNow
EBOOK: Containers couple both applications and systems dependencies together into a single artifact and introduce a new layer of abstraction, simplifying DevOps. Access this eBook to learn how teams can leverage this efficiency to transform legacy IT into fast IT through automation, reduced costs, and improved productivity.
Posted: 22 Jan 2020 | Published: 22 Jan 2020

ServiceNow

CW Europe - March-May 2020: Experts examine Dutch government’s IT problems
sponsored by ComputerWeekly.com
EZINE: Technology experts discuss the challenges and potential solutions to the Netherlands government's IT problems.
Posted: 02 Mar 2020 | Published: 12 Mar 2020

ComputerWeekly.com

Computer Weekly - 19 November 2019: Is facial recognition happening too fast?
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.
Posted: 15 Nov 2019 | Published: 19 Nov 2019

ComputerWeekly.com

Why IT Modernization Can’t Wait and What To Do About It
sponsored by Dell Technologies
RESOURCE: Read this custom resource to learn a 5-pronged approach to digital transformation, examine the role that IT modernization plays, and evaluate 6 characteristics to look for in a solution.
Posted: 06 Nov 2020 | Published: 06 Nov 2020

Dell Technologies

The Definitive Guide to Running a Superior Help Desk
sponsored by Liongard
WHITE PAPER: In this white paper, industry experts take you inside the help desks of successful MSPs so you can learn how to elevate support in your organization and increase your bottom line. Download here to discover how to streamline operations, best practices for strengthening customer relationships and more.
Posted: 22 Jan 2021 | Published: 22 Jan 2021

Liongard

Computer Weekly - 29 October 2019: IR35 reforms - the difficult decisions facing IT contractors
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.
Posted: 27 Oct 2019 | Published: 29 Oct 2019

ComputerWeekly.com
 

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