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TechTarget - Building Forward with Zoom at Enterprise Connect Virtual 2021
sponsored by Zoom Video Communications
RESOURCE: Enterprise Connect is the leading enterprise communications and collaboration conference in North America. This year, Zoom participated in the virtual event to help attendees understand, plan, and execute their migration to Zoom. In this blog post, explore a roundup of the session that were held at Enterprise Connect’s virtual event with Zoom.
Posted: 16 Apr 2021 | Published: 07 Apr 2021

Zoom Video Communications

Be The Change Create An Edge By Empowering Every Employee
sponsored by Lumen, AWS Managed Service Provider Partner
RESOURCE: When it comes to UC, enterprises can no longer afford to cling to static solutions producing unpredictable returns. Enhanced collaboration through cloud performance at scale needs to become part of the stack. By opening this infographic, you can get a glimpse of Lumen and Cisco’s partnership, designed to deliver reliable, high-impact UCaaS.
Posted: 11 Feb 2021 | Published: 11 Feb 2021

Lumen, AWS Managed Service Provider Partner

A Computer Weekly Buyer's Guide to Hyperautomation and Bots
sponsored by ComputerWeekly.com
EGUIDE: The advantages of bots are only multiplying for businesses across the globe. In this 15-page buyer's guide, Computer Weekly looks at how robotic process automation is evolving, the benefits it brings for coders and the ways artificial intelligence can enhance customer service.
Posted: 30 Apr 2021 | Published: 30 Apr 2021

ComputerWeekly.com

AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE: There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021

ServiceNow

Customer Engagement: How Your Communication System Makes Or Breaks It.
sponsored by 8x8, Inc.
RESOURCE: Want to make an impact with customers? The window of opportunity is narrow. So, how do you deliver the experience your customers deserve? In this white paper, learn how 8x8’s X Series can help your transform your customer experience by delivering an integrated system for all communications.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

8x8, Inc.

Magic Quadrant for Contact Center as a Service
sponsored by 8x8, Inc.
ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.
Posted: 24 Feb 2021 | Published: 09 Nov 2020

8x8, Inc.

Be The Change Fast, Smart, Agile Communication For Every Employee
sponsored by Lumen, AWS Managed Service Provider Partner
RESOURCE: In this infographic, learn about Lumen and Cisco’s partnership to help deliver fast, smart and agile communication for every employee. Download this infographic to learn more.
Posted: 16 Feb 2021 | Published: 16 Feb 2021

Lumen, AWS Managed Service Provider Partner

Monitoring & Alerting: Best Practices Guide
sponsored by LogicMonitor
WHITE PAPER: Download this white paper to discover 5 alerting best practices to consider when designing a new monitoring system that ensures a successful monitoring strategy, effective troubleshooting and additional time to tackle the important projects in your organization.
Posted: 19 Jan 2021 | Published: 19 Jan 2021

LogicMonitor

RINGCENTRAL AIMBAN
sponsored by RingCentral
CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.
Posted: 22 Dec 2020 | Published: 31 Jul 2020

RingCentral

The 2021 Digital Campus: Cloud Communications as the Catalyst to Learning Innovation
sponsored by Avaya
WHITE PAPER: Digital transformation in higher education is a key strategy, and communications and collaboration can be a gamechanger. Retiring outdated communication modalities and leveraging the capabilities and benefits of cloud-based communications remains an imperative. To learn more, download this Aragon Research report.
Posted: 25 Mar 2021 | Published: 22 Feb 2021

Avaya
 
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