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T-3 Reports
The Inner Circle Guide to Cloud-Based Contact Center Offerings
sponsored by West UC
WHITE PAPER: Selecting the best cloud-based cloud contact center strategy can be overwhelming. To help, this white paper answers 6 FAQs about cloud contact centers.
Posted: 27 Feb 2018 | Published: 27 Feb 2018

West UC

Ultimate Guide to Digital Transformation in Data Storage Environments
sponsored by DataCore Software Corporation
WHITE PAPER: This white paper serves as your guide to using storage virtualization to support digital initiatives. Read on to learn 6 benefits of storage virtualization software, see why the parallel I/O it provides is critical to your digital strategies, and more.
Posted: 19 Mar 2018 | Published: 19 Mar 2018

DataCore Software Corporation

Jargon Buster Guide to Artificial Intelligence
sponsored by
EGUIDE: Where once stood Big Data and Data Science, now stands AI and its younger sibling, Machine Learning. AI is red hot. And stuffed with jargon. Whether you are an IT professional looking to see how AI can benefit your organisation, or an entrepreneur looking to launch an AI-fuelled start up, this Jargon Buster will help to throw the trend into relief.
Posted: 21 Feb 2018 | Published: 21 Feb 2018

CW Benelux February 2018
sponsored by
EZINE: In this issue, read about how and why one public sector IT professional in the Netherlands, Victor Gevers, took a whole year out to hack ethically and, in the process, unearthed about 1,000 vulnerabilities.
Posted: 01 Feb 2018 | Published: 01 Feb 2018

The Business Value of Modernizing Infrastructure with Hyper-Converged Systems
sponsored by Dell EMC and IntelĀ®
WHITE PAPER: In this IDC paper, analysts explain how to use HCI to create more value, growth, and competitive advantage in distributed enterprises. Read on to leverage HCI to provide staff with high-performing business apps and services at non-central locations, reduce impactful outages and unplanned downtime, and more.
Posted: 09 Jan 2018 | Published: 31 Oct 2017

Dell EMC and IntelĀ®

Telecom Providers lead to IoT Market Success: Here's how
sponsored by Vitria Technology, Inc.
EGUIDE: By using telecom providers' communications and connections experience, IoT-connectivity becomes possible. This expert e-guide outlines 6 requirements for Internet of Things market success and how telecom providers can help.
Posted: 22 Feb 2018 | Published: 22 Feb 2018

Vitria Technology, Inc.

Future-Proofing Your Communications System
sponsored by RingCentral
RESOURCE: Here are 5 key considerations for cloud UC providers to help you future-proof communications strategy.
Posted: 08 Mar 2018 | Published: 08 Mar 2018


Building a Self-Service Portal to Serve B2B Customers
sponsored by ServiceNow
CASE STUDY: In this case study, Automic Software, a business automation company, wanted to use service automation to create an engaging, responsive experience for its own customers. Read on to learn how they was able to achieve these goals and improve their customer service and saw increased productivity from their technical support team.
Posted: 19 Jan 2018 | Published: 19 Jan 2018


The Key Factors of Successful Organizational Change
sponsored by RingCentral
WHITE PAPER: Learn 5 key considerations when implementing a new cloud-based unified communications strategy.
Posted: 07 Mar 2018 | Published: 07 Mar 2018


Increase Service Visibility: Single System of Record
sponsored by ServiceNow
EBOOK: This e-book enables you to find out if you are dealing with limited service visibility. You will also see what a service visibility framework looks like, and get best practices to move from a manual approach to comprehensive, automated service reporting.
Posted: 25 Jan 2018 | Published: 30 Aug 2016

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