How to deliver a Service Catalog that your customers will “actually” use
sponsored by Freshworks
WHITE PAPER:
Jump inside this white paper to uncover best practices on how to design, develop, implement, and drive adoption of a service catalog that your internal customers and employees will actually use.
Posted: 14 Sep 2020 | Published: 14 Sep 2020
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IT Operations Management Book of Knowledge
sponsored by ServiceNow
WHITE PAPER:
Inside this eBook, find a recap of ServiceNow’s IT operations management (ITOM) breakout sessions, thought leadership presentations, and customer speakers—all divulging industry-leading ITOM practices and strategies.
Posted: 21 Oct 2020 | Published: 21 Oct 2020
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Key Considerations for SMBs Contemplating IT Outsourcing
sponsored by Datalink Networks
EBOOK:
Download this eBook to learn some key factors to consider when deciding whether to outsource your IT team, as well as a deeper look into what, exactly, an MSP can offer.
Posted: 11 Jan 2021 | Published: 11 Jan 2021
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CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by ComputerWeekly.com
EZINE:
Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 24 Jan 2020 | Published: 13 Feb 2020
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One Company's Journey Towards a Unified View of the Environments Supporting Trading Applications
sponsored by StackState
CASE STUDY:
Download this case study to follow one company's journey as they looked for a monitoring tool that could tie all critical information together to get a unified view of their environment and learn how you can do the same in your organization.
Posted: 02 Dec 2020 | Published: 02 Dec 2020
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Rethinking the “Easy Button” of Connectivity
sponsored by Quality Technology Services
WHITE PAPER:
In this white paper, learn how IP carriers can bolster the strength and stamina of their connectivity infrastructure to ensure they can weather an outage without introducing downtime or latency – or impacting customers’ businesses.
Posted: 25 Jun 2020 | Published: 25 Jun 2020
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Evaluating ITSM Tool Vendors
sponsored by ServiceNow
ANALYST REPORT:
ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020
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CW Benelux - February-April 2021: Is reluctance to report cyber crimes in the Netherlands helping the criminals to get away?
sponsored by ComputerWeekly.com
EZINE:
According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.
Posted: 20 Jan 2021 | Published: 11 Feb 2021
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AIOps 101: The Essential Guide to Everything AIOps
sponsored by ServiceNow
EGUIDE:
There are still many questions around AIOps. Once an AIOps tool or platform recognizes an anomaly, can the AI evaluate possible responses? And when it selects a likely resolution, can it act quickly to execute the fix? This E-Guide aims to answer these questions and everything AIOps. Download now to learn more.
Posted: 19 Jan 2021 | Published: 15 Jan 2021
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CW Middle East July-September 2020: Technology helps SMEs in UAE combat coronavirus crisis
sponsored by ComputerWeekly.com
EZINE:
The UAE, like the rest of the world, continues to be heavily impacted by the fallout of the Covid-19 pandemic – and technology is helping to lead the fight.
Posted: 02 Jul 2020 | Published: 09 Jul 2020
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