EZINE:
In this week's Computer Weekly, we find out how Lush has modernised authentication, governed by a desire to care for customer data. We talk to Nasa's CDO about data as a strategic asset. And we foreground a call for the government and the Post Office to compensate Horizon victims without delay. Read the issue now.
EZINE:
In this issue, we explore how local authorities across the UK have been looking at assistive technologies, ranging from collaborative robots to voice assistants, to support delivery of adult social care services. We also look into the ramifica-tions of HMRC targeting 1,500 GlaxoSmithKline IT con-tractors.
EZINE:
In this week's Computer Weekly, after the government scrapped its IR35 reforms, we examine what IT contractors need to know. With hybrid working, employee experience is a priority – we look at how it meshes with customer experience initiatives. And we assess the options for unstructured data storage in the cloud and on-premise. Read the issue now.
EZINE:
In this week's Computer Weekly, the metaverse is set to become a highly competitive commercial playground –profitable markets but also high-profile failures will follow. IT contractors have been hit by cyber attacks on the firms that pay their wages – we examine the impact. And we ask if it's time to plan for quantum computing. Read the issue now.
EZINE:
In this week's Computer Weekly, we talk to Getty Images about the challenges of balancing human creativity with the risks and opportunities of GenAI. Our latest buyer's guide examines the best desktop IT management practices in a world of flexible working. And we review the benefits of open source software in the enterprise. Read the issue now.
WHITE PAPER:
This paper, discusses some of the challenges around virtualizing archives and explore how EMC has leveraged Rainfinity file virtualization with Centera CAS.
WHITE PAPER:
IT executives and their teams need a comprehensive and accurate view of IT services. A service catalog includes all relevant details about your services, including which service level agreements (SLAs) are associated with it, who is able to request it, how much it costs, and how to fulfill it. This paper describes the IT Infrastructure...
CASE STUDY:
Replay AppImage's ability to restore messages and systems quickly and with little effort allowed ITS Group to grow its customer base while keeping overhead low.
WHITE PAPER:
The importance of achieving service excellence is growing. Products are increasingly becoming commodities, and CEOs are recognizing that first-rate service is crucial to enhancing customer satisfaction. This paper explores the crucial links between customer service and customer satisfaction.
WHITE PAPER:
This E-Guide offers a step-by-step guide for consolidating SQL Servers, also provides insight on why SQL Server consolidation is an optimization technique.