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Introduction to Perspectium sponsored by ServiceNow WEBCAST: This video highlights the two major problems Perspectium can solve for ServiceNow customers: automating data extraction at volume and velocity, for archive, backup/restore, reporting and analytics, migrations, and more and providing a platform for service providers to connect with their customers throughout the service relationship. Posted: 06 Nov 2020 \| Premiered: Nov 6, 2020 TOPICS: CIOs \| IT Agents \| IT Asset Management \| IT Asset Management Software \| IT Auditing \| IT Best Practices \| IT Consulting Services \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems

A Buyer’s Guide to Log Analysis sponsored by LogicMonitor WHITE PAPER: Download this in-depth guide to uncover the top three considerations when evaluating a log analysis platform. Plus, the road to log intelligence and how to put it to work. Posted: 14 Jan 2021 \| Published: 14 Jan 2021 TOPICS: IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| IT Workforce \| ITIL

Networks in Transition: How Leaders are Addressing Multifaceted Challenges sponsored by Verizon WHITE PAPER: Digital transformation efforts are skyrocketing – and these projects rely on a variety of resources across your IT networks. What's your network's threshold for handling these workloads? Take this whitepaper to figure out the top network deliverables you should prioritize when supporting digital transformation projects in 2019. Posted: 15 Aug 2019 \| Published: 15 Aug 2019 TOPICS: Cloud Security \| IT Management \| IT Services \| Network Security \| Networking

Adapting IT Operations to Uncertain Times sponsored by ServiceNow WHITE PAPER: The COVID-19 crisis probably wasn’t accounted for in your organization’s business continuity plans – and why would it be? Dive into this guide to learn about the three IT challenges in the new world post-COVID-19. Posted: 18 May 2020 \| Published: 18 May 2020 TOPICS: Business Continuity Planning \| Business Continuity Planning Software \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

CW Middle East - January-March 2021: $60m venture capital fund targets 120 startups sponsored by ComputerWeekly.com EZINE: Countries in the Middle East see technology as an industry of the future and are investing heavily in the sector as part of their economic diversification plans. Read in this issue how the latest development will see a $60m venture capital fund, based in Bahrain, invest in 120 early-stage startups across the Middle East region. Posted: 23 Dec 2020 \| Published: 14 Jan 2021 TOPICS: Artificial Intelligence \| Business Development \| Business Intelligence Software \| Business Systems \| IT Services

How 5 Enterprises Left Their Legacy ITSM Behind sponsored by ServiceNow CASE STUDY: An unorganized and ill-prepared ITSM can bog down many of the processes and tools that keep service delivery running smoothly. Learn how a group of leading companies revaluated their legacy ITSM strategies to deliver increased value to their users and cut down operational costs. Posted: 22 Mar 2019 \| Published: 22 Mar 2019 TOPICS: IT Departments \| IT Infrastructure \| IT Service Management \| IT Services \| IT Systems

CW Benelux - August-October 2020: Problems with critical security systems at Schiphol Airport sponsored by ComputerWeekly.com EZINE: Schiphol Airport in Amsterdam is one of Europe’s main access points, so you might be surprised to read that IT systems such as those controlling the Dutch borders are rarely tested. In this issue, read about a critical report from the Dutch Court of Audit. Posted: 05 Aug 2020 \| Published: 13 Aug 2020 TOPICS: Cloud Computing \| Cloud Security \| IT Asset Management \| IT Industry \| IT Management \| IT Services \| Security \| Security Audits

Stop Doing Things the Same Way and Expecting a Different Outcome -Improving Self-Service Adoption Requires a Rethink sponsored by Serviceaide WHITE PAPER: In this article, find out how virtual service agents can (quite literally) provide a more intuitive approach to IT self-service – ultimately reducing hands-on time required by actual IT team members and offloading support responsibilities onto AI. Posted: 30 Apr 2019 \| Published: 30 Apr 2019 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Case Study: Keeping the Service Desk Up to Speed with Compliance sponsored by Serviceaide WHITE PAPER: In this case study, find out how BRK, a leading sanitation company in serving over 15 million customers, deployed a new service management platform to keep their service desk up to task. Posted: 21 Nov 2018 \| Published: 21 Nov 2018 TOPICS: IT Service Management \| IT Services

CW Nordics May-July 2020: Startups face tough decisions as coronavirus fallout hits sponsored by ComputerWeekly.com EGUIDE: Tech startups based in the Nordic region face difficult decisions as the Covid-19 pandemic leads to falling sales and investment. Posted: 04 Dec 2020 \| Published: 04 Dec 2020 TOPICS: Financial Systems \| IT Infrastructure \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Policies

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