Online Recreational Services Reports

EZINE: In this week's Computer Weekly, with Russian state cyber attacks in the news, we find out why security professionals in every organisation need to remain alert. Our buyer's guide looks at the tools and programmes helping improve IT training. And we look at how the traditional sport of golf is undergoing a digital transformation. Read the issue now.

Posted: 21 Feb 2022 | Published: 22 Feb 2022

BOOK: Software engineers are transforming the daily lives of hundreds of millions of people for good and for ill, writes Jonathan Harris.

Posted: 18 Jan 2013 | Published: 18 Jan 2013

EZINE: In this week's Computer Weekly, as the government publishes the Online Safety Bill, we look at what the laws mean for internet services. A ransomware victim shares the insider story of the trauma of losing their corporate IT systems. And we ask, what happens when quantum computers get too powerful to verify their output? Read the issue now.

Posted: 12 Dec 2021 | Published: 14 Dec 2021

CASE STUDY: Entraction has no reservations about the effectiveness and efficiencies that are possible using device fingerprinting paired with device reputation; this is real data pulled from the user's computer, coupled with fact-based evidence of fraud from that computer's past. Read this case study to learn about how Entraction is fighting fraud.

Posted: 09 Jun 2009 | Published: 09 Jun 2009

WHITE PAPER: This research paper introduces a popular online gaming Trojan kit known as the "Xiang Wei Ma (XWM) Kit," which roughly translates to "Rattle Trojan," that targets popular online games in China.

Posted: 26 Oct 2010 | Published: 26 Oct 2010

EZINE: In this week's Computer Weekly, as the Information Commissioner calls on police forces to slow down the introduction of facial recognition, we examine the issues. We look at what the use of DevOps methods means for storage strategy. And we talk to Microsoft's global cyber security chief. Read the issue now.

Posted: 08 Feb 2021 | Published: 19 Nov 2019

EZINE: According to an academic study in the Netherlands, only one in seven Dutch people report a cyber crime to the police when it happens - feeling it is better to sort the problem out themselves because they don't think the police will do anything.

Posted: 20 Jan 2021 | Published: 11 Feb 2021

EZINE: In this week's Computer Weekly, we examine the difficult choices facing UK IT contractors from the controversial IR35 tax reforms. Social engineering is a major source of cyber security attacks - we look at mitigation strategies. And the IT chief at Mercedes F1 explains what it takes to support a world championship team. Read the issue now.

Posted: 08 Feb 2021 | Published: 29 Oct 2019

EZINE: In this month's ezine, we provide a guide to the main areas of focus for the channel in the year ahead and look at what makes a good partner incentive programme.

Posted: 09 Jan 2023 | Published: 09 Jan 2023

PRESENTATION TRANSCRIPT: Learn how service-based solutions can bring flexibility and lower costs to your IT infrastructure. Find out how to maximize your organization's resources and quickly scale your infrastructure to meet the demands of expanding global online audiences.

Posted: 21 Oct 2009 | Published: 21 Oct 2009

BOOK: Web psychologist, Nathalie Nahai explains how to use the web and social media to communicate your message more effectively.

Posted: 30 Nov 2012 | Published: 30 Nov 2012

CASE STUDY: This new case study explores how Citrix® GoToMeeting® Corporate with GoToWebinar® has transformed Business Fitness's sales and marketing efforts, enabling the company to significantly reduce costs, speed up the sales cycle and vastly improve nurturing efforts.

Posted: 21 Aug 2009 | Published: 23 Mar 2009

PRODUCT LITERATURE: Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...

Posted: 16 Jan 2007 | Published: 01 Aug 2005

WEBCAST: In this AWS fireside chat, listen as IT leaders at AWS and Impartus discuss the challenges of education without disruption with a professor at the Birla Institute of Technology and Science.

Posted: 16 Jun 2020 | Premiered: Jun 16, 2020

WEBCAST: In this edition of AWS’ fireside chat, it’s all about education. Listen in as Dr. Subhashis Datta, Manish Mohta, and Amit Nevatia—professionals in education and tech alike—join together to discuss the future of Indian higher education and examinations.

Posted: 17 Jun 2020 | Premiered: Jun 17, 2020

WHITE PAPER: Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.

Posted: 07 Jun 2013 | Published: 07 Jun 2013

WEBCAST: Digital learning has abruptly landed itself at the forefront of education. As entrance exams, classes, and schedules all shift to digital, universities are struggling to keep up. In this online panel discussion, tune in as IT professionals and university professors join together to plan the future of the digital campus.

Posted: 17 Jun 2020 | Premiered: Jun 17, 2020

WHITE PAPER: 90% of consumers expect a response time of less than 10 minutes for customer service questions. How can your business meet the demand to improve customer service and satisfaction? Read on to learn how app-to-app calling can help you deliver the service your customers desire while improving cost efficiency and strengthening security measures.

Posted: 01 Mar 2023 | Published: 01 Mar 2023

WHITE PAPER: IT and telecom staff in small businesses (up to 250 employees) meet up at what Google Analytics reports is one of the most popular support sites of its size—the Cisco Small Business Support Community. Whenever you need technical support, or want to learn more about your technology, connect with the community and get support. Read on to learn more.

Posted: 20 Jan 2011 | Published: 20 Jan 2011

PRODUCT LITERATURE: Higher education relies on information technology to improve operational efficiency. Discover how enterprise Service Oriented Architecture (enterprise SOA) helps leverage the current IT assets to provide improved education and research at a lower cost.

Posted: 21 Feb 2008 | Published: 01 Jan 2007

EBOOK: The past few years has seen an increase in online shopping as the pandemic shifted more consumers into the realm of e-commerce to purchase goods during lockdowns. In return, retailers have been investing in technology to meet the e-commerce demands of customers, and now as predictions suggest pandemic shopping habits are set continue.

Posted: 25 Jul 2022 | Published: 25 Jul 2022

PRESENTATION TRANSCRIPT: In this presentation transcript, W. Curtis Preston provides an overview of remote backup. He discusses the challenges related to backing up remote sites, as well as the role of replication and deduplication. He also discusses cloud storage as it relates to remote backup.

Posted: 21 Dec 2009 | Published: 21 Dec 2009

PRESENTATION TRANSCRIPT: Trying to decide if online backup, or backup as a service, will be beneficial to your small or midsized business? Check out this presentation transcript, where you’ll learn the benefits and drawbacks of online backup, the major players in online backup today, what to look for when evaluating online backup options, and more.

Posted: 10 Nov 2009 | Published: 09 Nov 2009

WHITE PAPER: According to Salesforce research, 76% of customers expect consistently great service across different departments and channels. Read on to learn how Communication APIs can enable your organization to better manage customer conversations and streamline your engagement strategy to achieve a consistent customer experience.

Posted: 20 Mar 2023 | Published: 14 Feb 2023

EGUIDE: In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.

Posted: 16 Dec 2016 | Published: 14 Dec 2016

WHITE PAPER: This white paper walks you through building an online backup checklist. Learn how to match a solution to your needs and uncover key considerations to include in your backup strategy, and see if cloud storage is a viable option for your business' data backup requirements.

Posted: 11 Jul 2012 | Published: 11 Jul 2012

WHITE PAPER: With over 800 million Facebook users to potentially see your message, you need to capitalize on the marketing opportunity that Facebook ads presents. Read this white paper to better understand targeted ads for fans, and for advice on creating a strategy for successfully driving traffic, tracking campaign activity, and increasing conversions.

Posted: 12 Apr 2013 | Published: 12 Apr 2013

CASE STUDY: The operations division in a large multibillion-dollar service company had significant challenges training its franchisees to overcome these challenges the company purchased and installed the SyberWorks Training Center with a 250-seat license.

Posted: 08 Dec 2008 | Published: 08 Dec 2008

EGUIDE: Read this exclusive e-guide to get an executive-level, 360-degree view on which CRM approaches are best for different business scenarios -- from winning strategies for mobile users to social CRM tools to best practices for multi-channel customer experiences.

Posted: 30 Nov 2011 | Published: 23 Nov 2011

WHITE PAPER: Retailers must understand that the online shopper segment is continually maturing and be mindful of how this evolution influences consumers' expectations.

Posted: 07 Mar 2008 | Published: 01 Jun 2006

WHITE PAPER: If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.

Posted: 18 Feb 2011 | Published: 18 Feb 2011