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OC3 Reports
 
Preventing Outages with Predictive Analytics
sponsored by Splunk
WHITE PAPER: $105,302. That's the mean business cost of an IT incident – and poor monitoring and response systems are often to blame. Discover how AIOps can offer a proactive, predictive alternative.
Posted: 23 Jan 2019 | Published: 23 Jan 2019

Splunk

SD-WAN Optimizes Contact Centers for Uptime that Keeps Customers Coming Back
sponsored by 128 Technology
CASE STUDY: Customers interact with your brand across a growing number of channels – which is great because it increases engagement. But it also means that your network teams have to work even harder to deliver seamless connectivity. Find out how contact center provider, Voxai Solutions, overcame the shortcomings of legacy technologies by switching to SD-WAN.
Posted: 01 Mar 2019 | Published: 01 Mar 2019

128 Technology

Integrated CCaaS and UCaaS Competitive Strategy Innovation and Leadership Award
sponsored by 8x8, Inc.
WHITE PAPER: In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.
Posted: 01 Feb 2019 | Published: 01 Feb 2019

8x8, Inc.

Why You Shouldn't Be Afraid of Replacing Your Legacy ITSM System
sponsored by ServiceNow
WHITE PAPER: Legacy IT service management (ITSM) systems aren't always able to keep up with today's business pace, but some organizations are still clinging to their old systems. Inside this white paper, learn why IT modernization might not be as difficult as you think – and why it's a necessity now more than ever.
Posted: 18 Mar 2019 | Published: 18 Mar 2019

ServiceNow

Choose Your Team Collaboration Platform Wisely
sponsored by AVI-SPL
RESEARCH CONTENT: Team collaboration platforms are emerging as the next big advancement in business productivity. The market has been flooded with a variety of products, each with their own unique features, so finding the right one for your teams can be daunting. Use this Frost & Sullivan report as your guide to choosing a collaboration platform wisely.
Posted: 05 Feb 2019 | Published: 31 Dec 2018

AVI-SPL

11 Hyperconverged Infrastructure Providers and How They Stack Up
sponsored by HPE and Intel®
ANALYST REPORT: To assess the state of the HCI market and vendors within it, Forrester Research evaluated the strengths and weaknesses of 11 HCI vendors. To see the report, how the vendors stack up, and leaders in the space, download your copy here.
Posted: 21 Jan 2019 | Published: 25 Sep 2018

HPE and Intel®

Build a Meeting Room with Any Hardware Running on Chrome, Mac or Windows OS
sponsored by Zoom Video Communications
CASE STUDY: In this case study, find out about a cloud-based communication system that can help you create collaborative, easy to use meeting spaces with video and audio. Learn how you can build the room you need with any hardware running on Chrome, Mac or Windows OS on Zoom's cloud platform.
Posted: 12 Feb 2019 | Published: 12 Feb 2019

Zoom Video Communications

Digital Transformation with Cloud Integration: Supplying Contextual Information in Real Time
sponsored by Vonage
WHITE PAPER: Read this white paper to explore the different ways businesses are reaping the benefits of cloud integration in their communications systems.
Posted: 30 Jan 2019 | Published: 30 Jan 2019

Vonage

The Wherever, Whenever, However Approach to Successful IT Support
sponsored by RescueAssist
WEBCAST: Hop into this webinar to learn how businesses are rethinking and retooling their IT support strategies to cater to the new generation of user demands. Inside, you'll hear industry experts weigh-in on topics like the latest support technology breakthroughs, strategic IT best practices, and more.
Posted: 11 Feb 2019 | Premiered: Feb 11, 2019

RescueAssist

Automation 101: An Introduction to the Future
sponsored by ConnectWise
WHITE PAPER: Inside this eBook, read through a collection of tips and best practices for successfully incorporating automation into your own IT department.
Posted: 05 Mar 2019 | Published: 31 Aug 2018

ConnectWise
 
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