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OC3 White Papers (View All Report Types)
 
Best Practices for IT Monitoring
sponsored by Centreon Software Systems
WHITE PAPER: IT best practices are constantly shifting as new enterprise technology trends take shape—and, as exemplified by current IT infrastructures, grow more and more complex. Jump inside this paper to examine the evolving best practices for IT monitoring based on real user experiences as described in IT Central Station reviews.
Posted: 22 Sep 2020 | Published: 22 Sep 2020

Centreon Software Systems

The Power of Connection
sponsored by RingCentral
WHITE PAPER: More than a decade into the cloud-computing era, many businesses have been using cloud-based enterprise applications for years. These applications become even more powerful when they are integrated with a cloud communications app. In this white paper, learn about the benefits of integrating your business apps with UCaaS.
Posted: 16 Apr 2020 | Published: 16 Apr 2020

RingCentral

Reducing MTTR the Right Way: 10 Best Practices
sponsored by New Relic
WHITE PAPER: MTTR — or mean time to resolution — is one of the most widely used metrics in the systems reliability toolbox. It’s also one of the most misunderstood. Jump inside this guide to learn 10 best practices designed to help your team better utilize and reduce MTTR.
Posted: 18 May 2020 | Published: 18 May 2020

New Relic

Empowering Drones to Support UK Safety Officials
sponsored by FourNet
WHITE PAPER: In this white paper, learn how 4net Technology is helping to address the shortcomings of drones with a Mobile Drone Kit that utilizes Avaya Equinox, a powerful gateway for calling messaging, conferencing and collaboration.
Posted: 27 Sep 2019 | Published: 27 Sep 2019

FourNet

5 Key Attributes That Define Next-Generation UCaaS
sponsored by Fuze
WHITE PAPER: Choosing the right next-generation UCaaS solution can have a meaningful impact on an organization's overall success. Learn the 5 attributes to look for when evaluating possible UCaaS products and why they're important in this white paper.
Posted: 29 Jul 2019 | Published: 29 Jul 2019

Fuze

Enhancing Communications During Social Distancing
sponsored by Motorola, Inc.
WHITE PAPER: Whether you work in a small boutique or a large office complex, two-way radio can provide instant communication between individuals and teams across your whole facility. In this white paper, learn everything you need to know about two-way radio.
Posted: 22 May 2020 | Published: 22 May 2020

Motorola, Inc.

CallTower’s Microsoft Teams Direct Routing
sponsored by CallTower, Inc.
WHITE PAPER: Microsoft Teams provides a hub for teamwork within the Office 365 suite. Direct Routing for Microsoft Teams is the added option of complementing this hub with Internet telephony for phone calls. In this buyer’s guide, learn more about Microsoft Teams Direct Routing and CallTower’s solution.
Posted: 05 Oct 2020 | Published: 05 Oct 2020

CallTower, Inc.

The World Just Changed, and IT Operations is on the Front Lines
sponsored by ServiceNow
WHITE PAPER: Dive inside this guide to learn what it takes to properly equip your IT operations team with the tools to keep up with the demands of the new digital economy, including proactive issue prediction, automated resolution processes, and more.
Posted: 21 Oct 2020 | Published: 21 Oct 2020

ServiceNow

Return to Work Safely
sponsored by BlackBerry
WHITE PAPER: This white paper provides an in-depth look at BlackBerry AtHoc, a crisis incident communications platform designed to help organizations communicate, collaborate and react decisively to any incident, event or emergency situation
Posted: 20 Oct 2020 | Published: 20 Oct 2020

BlackBerry

Automated Assurance is Key to the Automation of 5G and SD-WAN Operations
sponsored by Spirent
WHITE PAPER: 5G and SD-WAN are significant emerging technologies hitting the market. However, as operations automation becomes more pervasive, these technologies will need to be rigorously checked for vulnerabilities. Luckily, automation can help. Read this white paper to understand automated assurance.
Posted: 15 Oct 2020 | Published: 31 Mar 2019

Spirent
 
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