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Making Technology an Integral Part of Your Employee Experience Strategy
sponsored by Salesforce
WHITE PAPER: Dive into this research report from Harvard Business Review to learn about employee experience strategies, by the numbers. Plus, discover critical tech tools to help with employee productivity and efficiency in your organization.
Posted: 08 Dec 2020 | Published: 08 Dec 2020

Salesforce

Now Platform® Paris release Fact Sheet
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about ServiceNow’s Now Platform Paris release and its features, as well as the benefits you could achieve with it.
Posted: 12 Nov 2020 | Published: 12 Nov 2020

ServiceNow

MicroScope – December 2019: Time for change
sponsored by MicroScope
EZINE: In this issue, we ask experts how they're approaching digital transformation to meet customers demand, and we look at whether the actions of the user should reflect on the accountability of the cloud provider
Posted: 04 Dec 2019 | Published: 06 Dec 2019

MicroScope

Infographic: 2019 IT Priorities - APAC
sponsored by ComputerWeekly.com
EGUIDE: This infographic provides a snapshot of our 2019 IT Priorities survey results. Discover what IT departments are investing in and how much budgets are increasing by. Taken from a study of 968 respondents from across APAC.
Posted: 07 Aug 2019 | Published: 08 Aug 2019

ComputerWeekly.com

Not Everyone Needs a Cadillac
sponsored by Serviceaide
WHITE PAPER: New technology has introduced options for IT teams struggling with increasing ticket volumes. The tricky part is discerning which choice is the best for your IT team in particular. Jump into this white paper to learn how to identify the good IT service management tools from the bad relative to your organization's needs.
Posted: 01 May 2019 | Published: 01 May 2019

Serviceaide

Evaluating ITSM Tool Vendors
sponsored by ServiceNow
ANALYST REPORT: ITSM tools are mostly used by IT service desks and IT service delivery functions. In this Magic Quadrant report, the experts at Gartner identify vendors in the ITSM market to help business leaders align their current and future IT roadmaps.
Posted: 10 Nov 2020 | Published: 10 Nov 2020

ServiceNow

IT Service Management Book of Knowledge
sponsored by ServiceNow
EBOOK: Dive into this eBook for a firsthand recap of what was covered during ServiceNow’s Knowledge 2020 digital event, including thought-leadership presentations, breakout sessions from customers and experts, and more.
Posted: 09 Oct 2020 | Published: 09 Oct 2020

ServiceNow

3 Reasons Why Your SMB Needs A Managed Service Provider
sponsored by Datalink Networks
WHITE PAPER: Managed service providers (MSPs) can help SMBs cost-effectively manage, service and support IT processes. Download this white paper to learn 3 more reasons to consider an MSP for IT tasks, including reduced human error and focused direction.
Posted: 07 Jan 2021 | Published: 07 Jan 2021

Datalink Networks

The Perfect Partnership: Boosting Human IT Support with Virtual Agents
sponsored by Serviceaide
WHITE PAPER: Learn how IT support teams stand to gain from artificial intelligence and automation technologies – and how a virtual support agent can impact IT workflows for the better.
Posted: 30 Apr 2019 | Published: 30 Apr 2019

Serviceaide

CW Benelux February-April 2020: Ericsson helps driverless buses hit European streets
sponsored by ComputerWeekly.com
EZINE: Ericsson reveals its plans for new technologies including 5G, the internet of things and automation, including driverless buses.
Posted: 24 Jan 2020 | Published: 13 Feb 2020

ComputerWeekly.com
 

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