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CW Nordics ezine February 2018 sponsored by ComputerWeekly.com EZINE: In the first CW Nordics ezine of 2018, we take a look at some of the priorities of the region’s CIOs. Posted: 19 Feb 2018 \| Published: 22 Feb 2018 TOPICS: CIOs \| Computer Hardware \| Cybersecurity \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Management \| IT Services \| IT Systems \| IT Workforce \| Security \| Security Management \| Security Policies \| Security Software \| Security Systems \| Security Threats

Case Study: Using Intelligent Services to Revamp ITSM sponsored by Serviceaide WHITE PAPER: An inefficient ITIL can be a major setback for developers and heighten the risk of service disruptions and noncompliance. In this case study, learn more about how one company turned their ITSM strategy on its head using intelligent service management technology. Posted: 13 Apr 2018 \| Published: 13 Apr 2018 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services

Escaping the Traditional Role of IT for Something Better sponsored by ServiceNow WHITE PAPER: Open this whitepaper to learn how IT can escape its traditional role for something bigger with the help of intelligent and automated workflows – freeing up IT's time to focus on value-adding projects rather than manual maintenance tasks. Posted: 10 Oct 2018 \| Published: 10 Oct 2018 TOPICS: Artificial Intelligence \| IT Best Practices \| IT Management \| IT Service Management \| IT Services \| IT Systems

How To Grow IT Efficiency With ITOM sponsored by ConnectWise WHITE PAPER: Inside this guide, learn more about what makes an ITOM strategy ideal for increased IT and business agility, and find out why a unified service desk experience is essential for modern business success. Posted: 04 Mar 2019 \| Published: 04 Mar 2019 TOPICS: IT Departments \| IT Governance \| IT Management \| IT Service Management \| IT Services \| IT Systems

Pushing IT Operations Into High Gear with ITSM and ITOM sponsored by ServiceNow WHITE PAPER: In this whitepaper, find out how ServiceNow, a leading IT service management (ITSM) provider, pushed their IT operations into high gear using their own ITSM and IT operations management platforms. Posted: 09 Oct 2018 \| Published: 09 Oct 2018 TOPICS: IT Infrastructure \| IT Management \| IT Service Management \| IT Services \| IT Systems

HealthPartners Unlocks Powerful Project Portfolio Management sponsored by ServiceNow CASE STUDY: HealthPartners, a non-profit healthcare system with over 22,000 employees, originally brought in ServiceNow to replace their legacy IT helpdesk – but they didn't stop there. Find out what results they earned inside this quick article. Posted: 04 Apr 2019 \| Published: 20 May 2018 TOPICS: IT Management \| IT Service Management \| IT Services \| IT Systems

Why a Cloud Strategy is Never the Endpoint sponsored by Cogeco PEER 1 RESOURCE: Jump into this blog post to discover how common cloud misconceptions are impacting businesses like yours – and why it can pay dividends to have expert best practices in your corner as your organization progresses on its cloud journey. Posted: 18 Jan 2019 \| Published: 09 Jan 2019 TOPICS: Cloud Computing \| Cloud Management \| IT Management Services \| IT Outsourcing Services \| IT Services

CW ANZ: OpenStack gains a foothold in Australia sponsored by ComputerWeekly.com EZINE: OpenStack's popularity has increased across the globe. A 2017 survey has revealed a 44% increase in OpenStack deployments compared to a year earlier – and 74% of all deployments occurred outside the U.S. In this issue of CW ANZ, we look at how OpenStack has changed the way Australian enterprises operate their IT infrastructure. Posted: 12 Apr 2018 \| Published: 19 Apr 2018 TOPICS: Cloud Computing \| Computer Hardware \| Internet Industry \| Internet Security \| Internet Structure \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Outsourcing Services \| IT Services \| IT Systems

CW Middle East ezine April 2018 sponsored by ComputerWeekly.com EZINE: The Middle East region is on a path, or even fast track, to becoming a global digital hub. But any country or region heading in this direction will have some fundamentals to get right. Posted: 05 Apr 2018 \| Published: 12 Apr 2018 TOPICS: Artificial Intelligence \| Computer Hardware \| Financial Applications Software \| Financial Industry Organizations \| Financial Services \| IT Best Practices \| IT Consulting Services \| IT Industry \| IT Outsourcing Services \| IT Services \| IT Workforce

Modern ITSM and Asset Management sponsored by SoftwareOne EGUIDE: Managing the disparate pieces of IT has always been a pain point, which spawned the need for ITSM and ITIL. In this guide, discover how the roles of ITSM and ITIL have changed as IT itself has evolved, and about the roles they will play in years to come. Posted: 24 May 2018 \| Published: 22 May 2018 TOPICS: IT Management \| IT Management Services \| IT Service Management \| IT Services \| ITIL

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